2/10 Terrible
Maria Del Carmen
Business traveller
6 Dec 2025
Disliked: Cleanliness, staff & service, amenities
Felt totally descrimayed not only. By my color thru my age…
Sent from my iPhone
Today I will depart - since the moment I arrived - the room I reserved was not available -the response was that earlier arrival took the reservation - Really !!
According to your rules you can not arrive before 3 pm mine around4:30 pm.
I was offered the last available room - I checked smell smoke so badly - I called the phone in the office to ck on other of your locations - No room neither .
No possibility to move to a better room ever never during the stay per front desk .
It was Black Friday day the possibility to find a new place hardly difficult - I was coming out of states to conduct do a non profit organization work . It is only a month that I lost my mom - I am over 60 , there was no kindness from the front desk lady neither the manager. .
I felt so mistreated to the lack of empathy during the time of Thanksgiving and Christmas season !! OH my God !!
This room is run down to its maximum :
1- bed - is like getting to a hole
2- The rugs are imposible to
Put your feet on
3- safety hazard in the kitchenette
4- bathroom - I can not put my naked feet in the shower floor- so disgusting
5- 2nd day Roaches in the bathroom.
6- 2 transparent towels
I got sick - so I departed …
Definitely , will need to have my money back .
Otherwise I will share this review within my non Profit org family and friends .
Not that I expect 5 Star ⭐️ - kind but your on line. offer did not match the reality




Maria Del Carmen
Stayed 7 nights in Nov 2025





















