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Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property

Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Lobby
Interior
Exterior
Interior entrance
Desk, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Desk, free WiFi

Triple Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Smoking

Desk, free WiFi

Triple Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room-Smoking

Desk, free WiFi

Standard Double Room-Smoking

  • Sleeps 2

View all photos for Standard Double Room-Non-Smoking

Desk, free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2

View all photos for Triple Room-Non-Smoking

Desk, free WiFi

Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room-Smoking

Desk, free WiFi

Standard Twin Room-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Desk, free WiFi

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Triple Room-Smoking

Desk, free WiFi

Triple Room-Smoking

  • Sleeps 3

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About the area

Osaka

With a stay at Smile Hotel Premium Osaka Higashi Shinsaibashi in Osaka (Minami), you'll be a 4-minute walk from Dotonbori and 7 minutes by foot from Kuromon Market. .This hotel is 0.5 mi (0.8 km) from Dotonbori Glico Sign and 0.6 mi (0.9 km) from Nipponbashi.

What's nearby

  • Dotonbori - 3 min walk - 0.3 km
  • Kuromon Market - 6 min walk - 0.5 km
  • Amerikamura - 7 min walk - 0.6 km
  • Dotonbori Glico Sign - 7 min walk - 0.6 km
  • Nipponbashi - 12 min walk - 1.0 km

Getting around

  • Nagahoribashi Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 6 min walk
  • Itami Airport (ITM) - 32 min drive

Restaurants

  • ‪ツクリバ - ‬1 min walk
  • ‪吟和 - ‬1 min walk
  • ‪Cinquecento - ‬1 min walk
  • ‪島之内三よ志 - ‬1 min walk
  • ‪よるごはん居酒屋どどん - ‬1 min walk

About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

Hotel with a restaurant, 4-minute walk to Dotonbori
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 216 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel Premium Osaka Higashi Shinsaibashi, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Arlyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
First of all, thanks to the staff that speaks english because they were very helpful from check in to check out. The cleanliness seemed fine at first but because we don’t get turn down service daily, you start to see the duvet and they had blood stains!! We just endured it and shared blankets until it was turned down and they still had stains! The restaurants are pretty far except for the family mart that was close to us. We ate at family mart most of the time because after a full day of walking, we just don’t want to walk another 20 minutes to eat. Overall, our experience is not the greatest and I will not book at this hotel again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2025

8/10 Good

Jaime

Stayed 2 nights in Aug 2025

10/10 Excellent

Adam, Miami

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Timoteo

Travelled with family
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
SO close to dontonbori and convenient stores literally a few steps from the hotel. Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean!
Stayed 3 nights in May 2025

10/10 Excellent

Jennilyn

Stayed 3 nights in May 2025

10/10 Excellent

HEEJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

4/10 Poor

Gina

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is nice and their staff was great, but the bathroom smelled like urine. We had to ask them to clean it. It was still not as clean as I was expecting. The toilet has some areas where dirt and nastiness stays. It doesn’t seem like it is being cleaned properly.
Dirty toilet
Stayed 3 nights in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its convenience to Dotonburi, so nice to walk a few blocks and be in the midst of bustling activities. We only got breakfast 1 of the mornings, and suggest booking it in advance. It's a bit of hassle to find a place to get breakfast. Very close to the metro station, lots of restaurants around. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

Kwok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good, nice and clean.
Stayed 11 nights in May 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quite spacious. The location is good as it's walking distances to most tourist, shopping and places to eat. The only thing I would say is if the hotel is busy the elevators can take very long.
Stayed 3 nights in Apr 2025

6/10 Okay

Mayra

Travelled with family
Mal servicio
Stayed 4 nights in Apr 2025

10/10 Excellent

Dan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to dotonbori st and subway. The hotel is very clean and reasonable spaces for the price. The only thing missing is the safety box to keep important things but in general we’re very happy with our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay, would book again

Booked a 2-bed Smoking room by accident, the Hallways smelled but the room was good. Room had a air purifier which was a big help. The room was a good size, especially with all the luggage we had. Staff at front desk were Helpful and friendly. Overall good stay and would book again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to Dotombori street and close to subway. Hote is new l and staffs are very friendly a
Stayed 2 nights in Apr 2025

10/10 Excellent

Sivapong

Stayed 4 nights in Mar 2025

8/10 Good

Tuck Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good and convenient location in between 2 major subway stations
Stayed 8 nights in Mar 2025

10/10 Excellent

jose joel

Travelled with family
Liked: Amenities, property conditions & facilities
The professionalism and politeness of the reception staff. If ever ill decide again to go to osaka ill stay in this hotel again!
Stayed 8 nights in Mar 2025

10/10 Excellent

JOEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

ALICE, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2025