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Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property

Photo gallery for Embassy Suites by Hilton Raleigh Durham Research Triangle

Lobby
Dinner served
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • Place, The Umstead Spa
    ‪8 min walk‬
  • Place, William B. Umstead State Park
    ‪11 min walk‬
  • Place, Lake Crabtree County Park
    ‪1 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(10 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Premium Suite, 2 Double Beds, Corner

7.4 out of 10
Good
(3 reviews)
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Mobility & Hearing)

Presidential Suite, 1 King Bed (Mobility & Hearing)

Presidential Suite, 1 King Bed (Mobility & Hearing)

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hospitality)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Hospitality)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium Suite, 1 King Bed (Wellness, In-room air purification)

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(25 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(25 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

One-Bedroom Suite With 2 Double Beds And Mobility Accessible Tub-Non Smoking

  • Sleeps 6

Premium 2 Room 2 Double Bed Suite Pure Wellness

  • Sleeps 6

Two-Room Corner King Suite-Non-Smoking

  • Sleeps 4

View all photos for One-Bedroom King Suite Hearing Accessible-Non-Smoking

Interior

One-Bedroom King Suite Hearing Accessible-Non-Smoking

  • Sleeps 6

View all photos for King Suite with Bath Tub - Disability Access/ Non-Smoking

Private kitchen

King Suite with Bath Tub - Disability Access/ Non-Smoking

  • Sleeps 3

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 6

One-Bedroom Suite With 2 Double Beds-Hearing Accessible Non-Smoking

  • Sleeps 6

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

2 Room Corner Premium Suite With 2 Double Beds-Non Smoking

  • Sleeps 6

Premium Suite with Two Double Beds

  • Sleeps 6

Two Room Corner Suite With 2 Double Beds-Non Smoking

  • Sleeps 6

2 Room Suite With 2 Double Beds-Non-Smoking

  • Sleeps 6

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Premium 2 Double Suite

  • Sleeps 6

Mobility Hearing Accessible Premium Wellness 2 Double Room with Roll in Shower

  • Sleeps 6

Fitness King Suite

  • Sleeps 4

2 Room Corner Premium King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Presidential Suite With 1 King Bed-Non Smoking

  • Sleeps 4

2 Room Hospitality Suite-1 King Bed-Nonsmoke

  • Sleeps 4

Similar properties

Lobby
Embassy Suites by Hilton Raleigh Durham Airport Brier Creek
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$256
includes taxes & fees
21 Dec - 22 Dec
Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

About the area

Cary

When you stay at Embassy Suites by Hilton Raleigh Durham Research Triangle in Cary, you'll be in the suburbs, within a 10-minute drive of North Carolina State Fairgrounds and North Carolina State University. .This hotel is 4.1 mi (6.6 km) from Lenovo Center and 7 mi (11.3 km) from Crabtree Valley Mall.

What's nearby

  • Sigma Gamma Rho Sorority Headquarters - 8 min walk - 0.7 km
  • The Umstead Spa - 8 min walk - 0.7 km
  • William B. Umstead State Park - 11 min walk - 1.0 km
  • Lake Crabtree County Park - 1 min drive - 2.7 km
  • North Carolina State University - 4 min drive - 6.4 km

Getting around

  • Cary Station - 9 min drive
  • Raleigh-Durham International Airport (RDU) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Rally Point Sport Grill - ‬7 min walk
  • ‪La Victoria - ‬9 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 273 guestrooms, featuring kitchenettes with refrigerators and microwaves. 49-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, Bistro In the Park, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Cary? This hotel has 20066 square feet (1864 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Bistro In the Park - This restaurant serves dinner only.
Crystal Falls Lounge - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,066 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 674 out of 1003 reviews
Rating 8 - Good. 170 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LeRoy

Stayed 1 night in Sep 2025

10/10 Excellent

Ashleigh

Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Business traveller
Liked: Cleanliness, property conditions & facilities
Front ofc. Staff need training, to smile as if they mean it. To look the guest in the eye when communicating. Most importantly to not make the guest feel like they are not welcome. to the front I’m a Dir. at a Resort and have received better service from the Holiday Inn. On another note the Room Service Staff are amazing and welcoming. Maybe they are the ones that could train Front office staff.
Stayed 1 night in Sep 2025

2/10 Terrible

John-David

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Checked into hotel and the floor in the bedroom was soaking wet. There was a floor drying fan outside the room. The room was very wet, damp and smelled like a wet dog. Told front desk about the issue.. was informed they would inspect the room and fix the issue, but that they’d move our room, refund our money and they’d call me regardless. Got back to the hotel, did not receive any word, and the drying fan was inside our room, not on. Told front desk, again, that night… problem not dealt with, after they said they’d discount the room. Spoke to Front desk again the next morning… no resolution, and got a SERIOUS attitude from the front desk. What once was a beautiful, well run facility, is not run very poorly. As a Long time Hilton honors member… I was very disappointed on the lack of follow through by the staff. The resolution was that we stayed with a soaking wet bedroom floor, had to wear shoes around the room. No resolution attempted, no refund… POOR, POOR SERVICE!
Stayed 1 night in Sep 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Raulvin

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

jo ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, nice and quiet. Great parking space, although you have to pay to park, which I didn’t really like. Breakfast was very good, lots to choose from and good quality. Would stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Antonio

Stayed 2 nights in Aug 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2025

8/10 Good

Rohit

Liked: Staff & service, amenities, property conditions & facilities
Decent room but small bed size
Stayed 1 night in Aug 2025

8/10 Good

Katie

Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome. Very clean in a quiet location, with great amenities. The rooms were really nice and well equipped. My only concern was the bed was not comfortable. It seems stiff and not soft. I had a hard time getting comfortable. Everything else was wonderful. The breakfast was great. Good place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Sumul

Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Stayed 1 night in Aug 2025

6/10 Okay

Meghan

Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was very good.
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Audrey

Liked: Property conditions & facilities
Disliked: Staff & service
Manager Nabbbell is rude mean does not accommodate guess.at all.i left for ababout 2 hours only to come nack to no parking or handicapp.went to the front spoke to the nasty mean Manager Nobell to let him know i paid for parking and theres no no were to park .his words to me was what do you want me to do make somebody move for you.i paid for parking for the full time of my stay.and you dont care wow.that night i went back to the desk and ask for a bandage for my 3 year old grandbaby his words was oh well we had cheerleaders here 3 weeks ago and they wipe us out.i knew that was a lie the security guard that was onduty. Wentto the kitchen and got one she ask me whyhe didnt give me one they have them.Nobbell should not be a manger.other guest also were saying hes rude.but as for me i will not be back here ever again im not done with rewiews im making a formal complaint with headquaters and sending emails out i dont want a apology Because its not sincere and Nabell will continue to be a manager there which is sad.im not done this will be on every soical media platforms. Emsils will follow The se
Stayed 3 nights in Aug 2025

10/10 Excellent

Doran

Stayed 1 night in Jun 2025

10/10 Excellent

Silveria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

clean and comfortable just like you would want a hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Sheree L.

Business traveller
Bathroom floor was dirty
Stayed 1 night in Jun 2025

8/10 Good

Jackie, Davenport

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025