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La Serenissima Hotel

3.0 star property

Photo gallery for La Serenissima Hotel

Exterior
Restaurant
Balcony
In-room safe, desk, laptop workspace, soundproofing
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View map
Via dei Cassari 24, Palermo, PA, 90133
  • Place, Via Vittorio Emanuele
    ‪1 min walk‬
  • Place, Teatro Massimo
    ‪10 min walk‬
  • Place, Palermo Harbour
    ‪9 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 415 reviews
The price is NZ$165
includes taxes & fees
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About the area

Palermo

With a stay at La Serenissima Hotel in Palermo (Palermo Historical Center), you'll be steps from Via Vittorio Emanuele and 3 minutes by foot from Via Roma. .This hotel is 0.5 mi (0.9 km) from Teatro Massimo and 2.8 mi (4.5 km) from Palermo Harbour.

What's nearby

  • Via Vittorio Emanuele - 1 min walk - 0.0 km
  • Via Roma - 3 min walk - 0.3 km
  • Quattro Canti - 7 min walk - 0.6 km
  • Teatro Massimo - 10 min walk - 0.9 km
  • Palermo Harbour - 9 min drive - 4.5 km

Getting around

  • Imperatore Federico Station - 6 min drive
  • Palermo Central Station - 13 min walk
  • Punta Raisi Airport (PMO) - 48 min drive

Restaurants

  • ‪Buatta Cucina Popolana - ‬2 min walk
  • ‪Nni Franco U Vastiddaru - ‬2 min walk
  • ‪Ai Bottai - ‬1 min walk
  • ‪Anciova - ‬2 min walk
  • ‪Aja Mola – trattoria di mare - ‬1 min walk

About this property

La Serenissima Hotel

Hotel with a bar, steps from Via Vittorio Emanuele
La Serenissima Hotel offers 14 accommodations with safes and slippers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 14 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for 1st night within 14 days arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

La Serenissima Hotel Hotel
La Serenissima Hotel Palermo
La Serenissima Hotel Hotel Palermo

Reviews

La Serenissima Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 74 out of 126 reviews
Rating 8 - Good. 31 out of 126 reviews
Rating 6 - Okay. 14 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 5 out of 126 reviews

Reviews

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Great location, lots of lively options for food and drink. Bed is a little hard and shower very little but staff were very friendly and helpful. Let me check in at 10am because the the room was ready which was fantastic
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Disliked: Staff & service, property conditions & facilities
I liked the location of the property. The hotel was very dated. They were very rigid, I was specifically told that if i was not at the reception by check out time then I will charged extra. Stay elsewhere, there are plenty of hotels around the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Denise, Monterey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and very helpful. Street noise a bit loud. Shower door needs attention. Step down in extra room needs signage. Room 103. Can be very dangerous
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Morgan

Liked: Staff & service
Cheap rate, dated room, friendly service, terrible bed. You get what you pay for.
Stayed 1 night in Mar 2025

6/10 Okay

C

Travelled with family
Liked: Staff & service
The hotel is in average condition: there is no web access in the rooms and only one AC (of 2) units worked. Otherwise, it is nicely located in the historic center of Palermo with walking distance to all attractions.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo in the downtown area

This location is in the heart of the entertainment District. Great access to bars, clubs and restaurants with a wide variety of each. Can get a little loud if you want to go to bed early but other than that a great location.
Stayed 4 nights in Oct 2023

6/10 Okay

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was nice and conveniently located. I just felt there were too many rules, sort of like being held under the watchful eye of catholic nuns and priests. There are several other hotels in the area, so I would recommend choosing another hotel with less restrictions.
Stayed 5 nights in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Donald, Huntington Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall an excellent hotel. The glaring issue with me was the filthy entrance carpet and área immediately outside the front door. It gives one the impression that the place is poorly maintained on the inside, which is not the case. Just not a very welcoming appearance. Our shower wand was leaking, so the maids need to pay more attention to the conditions in the room. Very well designed interiors and great location . Certainly would stay again!
Stayed 3 nights in Oct 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Excellent staff, great location, modern amenities in a beautiful building in a historic area. Walking distance to shopping, sightseeing and dining. Palermo is a confusing city to get around in at first, and this gem is tucked away, not on a main drag where a hotel can just pull up and drop you off. Its really unique, Id stay there again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best! Beautiful area to walk around. Only complaint about this hotel was the bed was hard. Everything else was 5-star!

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, service

The staff are very friendly and helpful. It’s a great location for exploring the Centro Storico, but it does get noisy on weekend nights. The building is well-maintained and clean. We stayed in an attic room. It is a good size, with a nice terrace, but in a portion if the room, where the desk is, the ceiling is so low you will hit your head. The showers are very small (barely bigger than a slender person) and the bathroom is tight.
Stayed 5 nights in Sep 2023

10/10 Excellent

Kristina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Such a nice hotel with very kind staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo

Excellent place, clean and comfortable.
Stayed 3 nights in Apr 2023

10/10 Excellent

Helen, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Spacious and well thought out. Thank goodness for the super window system that kept out the noise. My side of the hotel was noisy. The other side was extremely noisy. But close those windows onto the balcony and it was fine.
Stayed 3 nights in May 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent location, within walking distance of the train station, close to the main sights, and with quite a few restaurants and bars nearby.
Stayed 3 nights in Apr 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service
Good location. Shower took ages to get hot.
Stayed 3 nights in Apr 2023

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Awesome place to stay in a very lively area! Great location, clean and spacious room. Friendly and helpful staff. Thank you!
Stayed 4 nights in Dec 2022

2/10 Terrible

Adam, Seatttle

Stayed 2 nights in Oct 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was excellent. Having that balcony never made me feel closed in. Having a separate room for my office was great! Square footage for the money was amazing. My favorite part was the staff. We do not speak Italian. We can’t tell you enough how warm, welcoming and helpful they were. We would highly recommend this hotel! The location to walk to everything is perfect.
Stayed 6 nights in Oct 2022

8/10 Good

Kjeld

Stayed 3 nights in Sep 2022

6/10 Okay

William, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was large with multiple terraces and very comfortable. Air conditioning is controlled by the front desk as was a bit lacking during the hot summer day. The staff was very kind and helpful. Great for a night or two in Palermo. The location is perfect.
Stayed 1 night in Aug 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and service was excellent and very friendly. We had a great stay and I would thoroughly recommend this hotel. The area was very vibrant into the early hours, so particularly good for those looking for the nightlife.
Stayed 3 nights in Jul 2022