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Hotel Saratoga

4.5 star property

Photo gallery for Hotel Saratoga

Premium bedding, minibar, in-room safe, desk
Creator video - submitted by Pack&Travel
Exterior
3 outdoor pools, pool umbrellas, pool loungers
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View map
Paseo de Mallorca, 6, Palma de Mallorca, Mallorca, 7012
  • Place, Es Baluard Museum of Modern and Contemporary Art
    ‪2 min walk‬
  • Place, Paseo Maritimo
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪9 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite

Premium bedding, minibar, in-room safe, desk

Design Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

9.0 out of 10
Wonderful
(40 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (3 Adultos)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 Adultos)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (2 adultos + 1 niño)

Premium bedding, minibar, in-room safe, desk

Junior Suite (2 adultos + 1 niño)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (2 adultos + 2 niños)

Premium bedding, minibar, in-room safe, desk

Junior Suite (2 adultos + 2 niños)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Design Suite (3 adultos)

Premium bedding, minibar, in-room safe, desk

Design Suite (3 adultos)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos +1 niño)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos +1 niño)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos + 2 niños)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos + 2 niños)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite (3 adultos + 1 niños)

Premium bedding, minibar, in-room safe, desk

Design Suite (3 adultos + 1 niños)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About the area

Palma de Mallorca

Hotel Saratoga is centrally located in Palma de Mallorca, a 2-minute walk from Es Baluard Museum of Modern and Contemporary Art and 11 minutes by foot from Cathedral of Santa Maria of Palma. .This luxury hotel is 2.5 mi (4 km) from Port of Palma de Mallorca.

What's nearby

  • Es Baluard Museum of Modern and Contemporary Art - 2 min walk - 0.2 km
  • Paseo Maritimo - 3 min walk - 0.3 km
  • Passeig del Born - 5 min walk - 0.4 km
  • Parc de la Mar - 8 min walk - 0.7 km
  • Cathedral of Santa Maria of Palma - 9 min walk - 0.8 km

Getting around

  • Palma de Mallorca Son Fuster Station - 15 min drive
  • Intermodal Station - 18 min walk
  • Palma de Mallorca Airport (PMI) - 17 min drive

Restaurants

  • ‪Restaurante Mambo - ‬2 min walk
  • ‪Jaime 3 Food & Drinks - ‬2 min walk
  • ‪Cafetería Restaurante El Corte Inglés - ‬3 min walk
  • ‪Can Toni - ‬3 min walk
  • ‪GINBO - ‬1 min walk

About this property

Hotel Saratoga

Luxury hotel with 2 restaurants and 3 outdoor pools
Hotel Saratoga offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite at L'Àtic Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Palma de Mallorca? This hotel has 1399 square feet (130 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
L'Àtic Restaurant - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
1962 Café & Gastrobar - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Saratoga Sky Bar - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 16.50 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19.80 for adults and EUR 9.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 1962 Café & Gastrobar
  • L'Àtic Restaurant
  • Saratoga Sky Bar

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (1,399 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.8 for adults and EUR 9.9 for children
  • Covered self parking fee: EUR 16.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Saratoga Palma de Mallorca
Saratoga Palma de Mallorca
Hotel Saratoga Hotel
Hotel Saratoga Palma de Mallorca
Hotel Saratoga Hotel Palma de Mallorca

Hotel Saratoga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 697 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne Emily de, ABERDEEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with fantastic staff. I had the misfortune to faint whilst staying at Saratoga and the staff were extremely helpful. I’ve visited this hotel about five times over last few years and would highly recommend in every aspect.
Stayed 4 nights in Sep 2025

8/10 Good

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is small; shame the big restaurant is closed mo and tuesd
Stayed 1 night in Aug 2025

8/10 Good

joshua

Liked: Cleanliness, staff & service
Nice property but did not fulfill my request and the room had ants in the bathroom.
Stayed 1 night in Sep 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, some a bit small for 2 people. Breakfast good. Pools nice (except view)
Stayed 3 nights in Sep 2025

6/10 Okay

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
While the hotel is beautiful, there were many small things that added up to it being a l as than ideal experience. The Expedia listing says the rooms are soundproofed which is an absolute lie. There is noise coming from the balconies, DJ on the rooftop until midnight in the middle of the week, cleaners were starting as early at 8:45am banging around in the hallways and adjacent rooms, I could even hear the footsteps of the people above me. Used earplugs and a white noise machine and was still woken up constantly. The wifi was unusable. I ran a speed test and the download speed was 1.07 Mbps, upload didn't even register and was 0 Mbps. I had an important call and had to hotspot from my phone in order to complete it. The toiletries in the shower were watered down, tried using the body was and all that came out of the pump were a few sudsy bubbles. It was not refilled during my 4 night stay. Finally, most of the staff was great but there was one in particular at the rooftop bar who was so rude to me I was nearly in tears and ended up leaving sooner than planned. I'd say location and the pools were the best part about this hotel but would have very serious doubts about staying there again.
Stayed 4 nights in Sep 2025

8/10 Good

Daniela, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great area. Room was great. Just the rooftop pool and bar was over crowded and pool too hard to get in and out of. Didn’t try other 2 pools
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Good pool areas, particularly rooftop pool Room very clean with extremely comfy bed and fab shower
Stayed 4 nights in Sep 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , lovely hotel close to restaurants etc
Stayed 3 nights in Sep 2025

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

8/10 Good

Marie

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property! Super close to everything! Short walk to dining and shopping. Close to the water. Rooftop restaurant and pool so cool!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel within easy walking of Palma centre. The staff and service provided were excellent - the views of the old town and bay from the sky bar are exceptional. We would recommend this hotel if you’re visiting Palma.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, and unusually for a city centre hotel there are three swimming pools and a roof top bar. The rooms were ultra cool and quiet for a great nights sleep. An excellent hotel right in the heart of the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Absolutely loved this hotel. We love a rooftop bar and this hotel had the bar, the views and the amazing food and drinks. It was so central and so easy to walk into town or to the marina. When I booked it, I didn’t realise there were 3 pools to choose from so if the rooftop beds are full (which happened mid morning) then you could just choose another pool.
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Fan
Stayed 1 night in Aug 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and facilities
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was in the perfect area with so much to do around. It was clean and had a great breakfast buffet. I was super happy with this property and I highly recommend it. The rooftop restaurant had an amazing view of the cathedral.
Stayed 3 nights in Jul 2025

8/10 Good

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned for Palma city break with added advantage of 3 lovely pools to use to escape heat. Really comfortable clean rooms too.
Stayed 4 nights in Jul 2025

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Chaotic pool area. Outside cafe understaffed. Great breakfast. Will definitely return.
Stayed 6 nights in Jul 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff at the front desk. Cramped hotel with awful facilities and the rooms are basic.
Stayed 1 night in Jul 2025