6/10 Okay
Danny
Travelled with group
1 May 2025
Liked: Cleanliness, amenities, property conditions & facilities
Venus Suite - 73071833734209
I’m left conflicted with the positive reviews to this property.
This is my experience.
Checked in to a lovely front desk male staff member. Throughly went through details of the hotel and tours.
Comfortable bed & pillow.
Slippers are offered.
Breakfast wide selection of foods, can’t fault.
This is where the positive experience ended.
First room that was provided was on the first floor, outside the window is the staff break area where they were smoking cigarettes and have a jolly chat.
Also outside this room is a loud ventilation pipe. This was my view.
Asked to move rooms, the gentleman said, “I’ll see what’s available” (hotel was not full)
We were than provided a room above reception facing the road.
Well this room was worse.
The house across the road with the farm animals, animals just wouldn’t shout up.
Owner of the animal house felt that everyone is interested in his loud car music.
Staff from reception decide to go outside all hours of the evening to smoke their cigarettes and have a jolly loud laugh & conversations outside reception right under the room that was allocated to me.
Reminder, I asked to be moved letting reception know I sleep with window/sliding door open & that staff were outside my original room on level one smoking.
So again, I was moved to a room above reception where staff gathered as they smoked cigarettes and chatted.
I’ll let you work out whether I was heard when I asked to move rooms and the reasons or sta
Danny
Stayed 1 night in Apr 2025
