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Regis Hotel & Spa

3.5 star property

Photo gallery for Regis Hotel & Spa

Garden
Hot springs
Outdoor treatment area, sauna, hot springs/mineral springs, aromatherapy
Bar (on property)
Standard Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
3a avenida 3-47 zona 2, Panajachel, Solola
  • Place, Casa Cakchiquel Arts Center
    ‪2 min walk‬
  • Place, Lake Atitlán
    ‪8 min walk‬
  • Place, Panajachel Municipal Market
    ‪10 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪107 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the area

Panajachel

Regis Hotel & Spa is in the heart of Panajachel, within a 10-minute walk of Casa Cakchiquel Arts Center and Lake Atitlán. .This family-friendly hotel is 0.2 mi (0.4 km) from Azul Maya Archaeological Museum and 0.5 mi (0.8 km) from La Galeria.

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk - 0.2 km
  • Azul Maya Archaeological Museum - 8 min walk - 0.7 km
  • Lake Atitlán - 8 min walk - 0.7 km
  • Panajachel Municipal Market - 10 min walk - 0.9 km
  • Church of Saint Francis - 11 min walk - 1.0 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Delhi 6 - ‬1 min walk
  • ‪Guajimbos - ‬1 min walk
  • ‪7 Caldos - ‬5 min walk
  • ‪Parrillada Santander - ‬1 min walk

About this property

Regis Hotel & Spa

Regis Hotel & Spa offers 24 accommodations with complimentary toiletries. Rooms open to patios. These individually decorated accommodations include desks. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.
Make yourself at home in one of the 24 individually decorated guestrooms. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find hot springs and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Regis Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot spring
  • Playground
  • Sauna

Family friendly

  • In-room babysitting
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 32 ºC
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1934
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 689 reviews
Rating 8 - Good. 205 out of 689 reviews
Rating 6 - Okay. 60 out of 689 reviews
Rating 4 - Poor. 16 out of 689 reviews
Rating 2 - Terrible. 14 out of 689 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Stayed 6 nights in Jan 2026

10/10 Excellent

Chieh

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great price for the quality of stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathryn

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aguas thermales and the temescal
Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 3 nights in Jan 2026

10/10 Excellent

Silvia

Location of hotel is perfect, in the middle of town but set back into lovely gardens so that you are away from noise and pollution of road. The hot spa is very relaxing and appreciated ! Staff is attentive and always cheerful. Rooms are clean, basic and in line with the rest of the place .
Stayed 4 nights in Jan 2026

10/10 Excellent

Nidia

Liked: Cleanliness, amenities, property conditions & facilities
5 stars for the spotless clean room and hot springs. Breakfast wasn't that great, omelet came plan no fruits, I couldn't eat the pancakes tasted like dry flour. Plenty great options just outside of the hotel for cheaper and delicious breakfast! One of the cleanest room I ever stay, and I travel a lot! Great location! Very nice staff. You can exchange money at front desk but only from 9am, I exchanged my dollars at the pharmacy nearby that was opened earlier, everywhere was the same rate I saw. Would definitely recommend this hotel :)
Stayed 3 nights in Jan 2026

10/10 Excellent

Henk

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms. Great breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limpieza excelente, atención e instalaciones muy buenas, además los termales son hermosos. Muy buena estadía y ubicacion.
Stayed 2 nights in Dec 2025

4/10 Poor

Melissa

Travelled with partner
Liked: Cleanliness, amenities
The room smelled like concrete that gave me allergies. There was no safe, and no place to set your luggage. No AC. Pillows were terrible, no support. The room was fairly new, so that was ok, but the smell made it bad for me. The hot springs were nice, people were really nice as well. Not too far from the dock to take the water transportation to other towns and also close to the nearest public beach.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Les bains chaud ainsi que l’emplacement était parfait
Stayed 2 nights in Dec 2025

8/10 Good

Russell

Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable. Ubicación segura. Las aguas termales fueron increíbles.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jepser

Stayed 1 night in Dec 2025

8/10 Good

Armando

Stayed 1 night in Dec 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, spacious rooms in a Perfect Location
Stayed 2 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding garden and spa. Exotic birds and flowers.
Stayed 1 night in Nov 2025

8/10 Good

Gerardo, Dalton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Silvia L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in a super location with Hot Springs. Clean, simple and comfortable I do recommend staying here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Sep 2025

6/10 Okay

George

Disliked: Cleanliness
The property was lovely and really well-presented! But the room needed some updating. One of the bed rooms showed water damage coming onto the bed.
Stayed 1 night in Sep 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente, muy céntrico, se podía ir caminando fácilmente a cualquier sitio. Lo único negativo fue que la habitación tenía una chimenea y olía a ceniza y no había forma de tener agua fría en la ducha, siempre salía caliente y a una temperatura alta.
Stayed 2 nights in Sep 2025

10/10 Excellent

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous paradise!
Stayed 5 nights in Sep 2025

8/10 Good

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Nice hotel for the price I paid, location is a plus, the only thing is there is a lot of noise early in the morning and at night a school is right next to it and at night is the music around but if you are tired you wouldn’t mind . I didn’t mind the noise but be aware. I love the massage!! I had a 90 minutes hot stone massage and it was the best I had so far highly recommended. Another plus all staff is very helpful and friendly.
Stayed 2 nights in Aug 2025