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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Outdoor pool, pool loungers
Apartment, 2 Bedrooms, City View | View from room
Serves lunch and dinner
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Place, Via Espana
    ‪5 min walk‬
  • Place, Calle 50
    ‪5 min walk‬
  • Place, Avenida Balboa
    ‪17 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room

Suite, 2 Bedrooms, City View

  • City view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room

Apartment, 2 Bedrooms, City View

  • City view
  • 184 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

  • City view
  • 92 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed, City View

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Panama City

A stay at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott places you in the heart of Panama City, a short 5-minute walk from Via Espana and within 2 minutes by car from Avenida Balboa. .This casino hotel is 3.1 mi (5 km) from Albrook Shopping Mall and 1.1 mi (1.7 km) from Multiplaza Pacific Mall.

What's nearby

  • Soho City Center - 3 min walk - 0.3 km
  • Via Espana - 5 min walk - 0.4 km
  • Calle 50 - 5 min walk - 0.4 km
  • Avenida Balboa - 17 min walk - 1.5 km
  • Multiplaza Pacific Mall - 19 min walk - 1.6 km

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 23 min drive

Restaurants

  • ‪Luna Rooftop - ‬3 min walk
  • ‪MomO Coffe Shop - ‬2 min walk
  • ‪Fonda Mamá Gallina Obarrio - ‬4 min walk
  • ‪Slabon Café Bistro - ‬4 min walk
  • ‪Pizzería Napoli - ‬3 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
Make yourself at home in one of the 391 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a sauna, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Stop by La Brasserie for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Panama City? This hotel has 14155 square feet (1315 square meters) of space consisting of a conference center and 25 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Brasserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Jackies Sport Bar - This sports bar serves lunch and dinner. Open 24 hours. Open daily.
Acua Pool Lounge - This restaurant serves lunch and dinner. Open daily.
The Garden - Onsite bar. Open daily.
Sotis Market - Onsite café. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Jackies Sport Bar
  • La Brasserie
  • Sotis Market
  • The Garden

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square foot of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station
  • Conference centre (14,155 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City

Sortis Hotel Spa Casino Autograph Collection

Sortis Spa Casino Autograph Collection Panama City

Sortis Hotel Spa Casino Autograph Collection Panama City

Sortis Spa Casino Autograph Collection Panama City

Sortis Hotel, Spa & Casino, Autograph Collection Panama City

Sortis Hotel Spa Casino Autograph Collection

Hotel Sortis Hotel, Spa & Casino, Autograph Collection

Sortis Spa Casino Autograph Collection

Sortis Hotel Spa Casino Autograph Collection

Sortis Hotel Spa Casino Autograph Collection by Marriott

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Devdutt

Liked: Cleanliness, amenities, property conditions & facilities
Greatttt stay
Stayed 5 nights in Feb 2026

8/10 Good

Brenda June

Liked: Cleanliness
Reasonably clean room
Stayed 4 nights in Feb 2026

10/10 Excellent

RANIA

Liked: Cleanliness, staff & service
Muy bien
Stayed 4 nights in Feb 2026

6/10 Okay

Paul G

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was ok, nothing special. Property/pool were nice enough but crowded and very bad/almost nonexistent service at the poolside and bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott Howard, boca raton

Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way.
Stayed 4 nights in Feb 2026

10/10 Excellent

Khadry

Stayed 1 night in Feb 2026

10/10 Excellent

Khadry

Stayed 4 nights in Jan 2026

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Resteraunts, location, rooms all very nice
Stayed 4 nights in Dec 2025

10/10 Excellent

Alfredo Enrique

Liked: Cleanliness, staff & service, amenities
Great hotel with cosy rooms and great staff would definitely recommend staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

steven

Stayed 3 nights in Jan 2026

8/10 Good

Nicolas

Stayed 4 nights in Jan 2026

10/10 Excellent

Jon

Stayed 1 night in Jan 2026

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
One of the best in Panama
Stayed 5 nights in Jan 2026

10/10 Excellent

Alejandra

Stayed 2 nights in Jan 2026

10/10 Excellent

Tamica

Liked: Cleanliness, property conditions & facilities
Great location. Delicious food.
Stayed 3 nights in Oct 2025

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Amani

Stayed 5 nights in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great spa
Stayed 3 nights in Jan 2026

10/10 Excellent

Jordi

Stayed 1 night in Dec 2025

8/10 Good

Zeita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay!! Had an amazing view of the city for the whole thing to light up with fireworks on New Year’s Eve !!!! Staff was extremely helpful and friendly!!
Stayed 1 night in Dec 2025

8/10 Good

Amit

Great experience at the Sortis. The staff makes it special,
Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
This hotel was incredibly underwhelming and filthy. Upon our arrival, we noticed that the carpet in the lobby was stained and littered with crumbs. The staff at the desk was not helpful nor pleasant and gave us false information about check out times. When we entered our room, we were met with dirty linens and a carpet that looked as if it had not been vacuumed since the hotel first opened in 2014. When booking this hotel, we had no idea that our reservation included complimentary toenail clippings near the bed and hair in the bathroom drain. When the issues with our room were brought to the staff's attention more than once, they laughed at the absurdity of the situation and offered no solution. In addition to the issues with the cleanliness of our room, we also experienced problems with our shower. The water took over three minutes to come to a temperature that was tolerable to shower in and the faucet barely let out a trickle. Periodically, the water would become scalding hot and then freezing cold. The last night of our stay coincided with New Year's Eve as well as an all night rager that ended at 5:30 in the morning. Between the music loud enough that our beds vibrated and the incessant fireworks, we got little to no sleep. When we inquired about a delayed check out, we were told that we would have to pay an exorbitant fee. We would not recommend the Sortis hotel to anyone who likes clean sheets, pleasant showers, and a good night of sleep.
Filthy linens
See through shower to bedroom
Stayed 4 nights in Dec 2025