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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property

Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Outdoor pool, pool loungers
Lobby
Meeting facility
Apartment, 2 Bedrooms, City View | View from room
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Place, Calle 50
    ‪5 min walk‬
  • Place, Via Espana
    ‪10 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪15 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room

Suite, 2 Bedrooms, City View

  • City view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room

Apartment, 2 Bedrooms, City View

  • City view
  • 184 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

  • City view
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed, City View

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Panama City

With a stay at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott, you'll be centrally located in Panama City, within a 5-minute drive of Via Espana and Avenida Balboa. .This casino hotel is 3.1 mi (5 km) from Albrook Shopping Mall and 1.1 mi (1.7 km) from Multiplaza Pacific Mall.

What's nearby

  • Calle 50 - 5 min walk - 0.4 km
  • Crown Casino - 8 min walk - 0.7 km
  • Via Espana - 10 min walk - 0.8 km
  • Multiplaza Pacific Mall - 15 min walk - 1.3 km
  • Avenida Balboa - 16 min walk - 1.4 km

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 23 min drive

Restaurants

  • ‪Luna Rooftop - ‬3 min walk
  • ‪Slabon Café Bistro - ‬4 min walk
  • ‪Score Sports Bar - ‬2 min walk
  • ‪MomO Coffe Shop - ‬2 min walk
  • ‪Pizzería Napoli - ‬3 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Luxury hotel with a full-service spa, near Multiplaza Pacific Mall
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
Make yourself at home in one of the 391 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a sauna, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Stop by La Brasserie for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Panama City? This hotel has 14155 square feet (1315 square meters) of space consisting of a conference center and 25 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Brasserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Jackies Sport Bar - This sports bar serves lunch and dinner. Open 24 hours. Open daily.
Acua Pool Lounge - This restaurant serves lunch and dinner. Open daily.
The Garden - Onsite bar. Open daily.
Sotis Market - Onsite café. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Jackies Sport Bar
  • La Brasserie
  • Sotis Market
  • The Garden

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square foot of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station
  • Conference centre (14,155 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1008 reviews
Rating 8 - Good. 227 out of 1008 reviews
Rating 6 - Okay. 68 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Wayne, Huntersville

Liked: Cleanliness
I excellent staff Service and support.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kyung

Stayed 3 nights in Oct 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice location
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeshiqua

Liked: Cleanliness, staff & service, amenities
Amazing stay in amazing staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

George

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, especially the concierge staff. There was a bit of a mixup with my airport transfer. Kritzya went above and behond to ensure the situation was completely rectified in a timely and professional manner. My thanks to her!
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Juan, Miami

Stayed 3 nights in Oct 2025

8/10 Good

Lynderia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing especially the bellman Samuel, very helpful very knowledgeable.
Stayed 4 nights in Oct 2025

4/10 Poor

Ory Ben, Cranston

Liked: Cleanliness, property conditions & facilities
The food got me sick
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodrigo, Atlanta

Stayed 1 night in Sep 2025

8/10 Good

VALMIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2025

4/10 Poor

Martine

Stayed 4 nights in Sep 2025

10/10 Excellent

Byron, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
We checked out, went to Columbia, and returned. We would stay there again and we won money in the casino. Thank you Franklin.
Stayed 3 nights in Sep 2025

10/10 Excellent

Veviene R, Davenport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel and I would highly recommend it. The staff is very friendly and helpful from the front desk, parking attendant and restaurant employees. The room was very spacious and clean and the view was great. The pool was nice and there were plenty of lounge chairs. The casino was okay, but I would not recommend it as the machines just take your money. The 24 hour restaurant was good as was the market. There are lots of restaurants that are close by and very walkable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul D. Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2025

10/10 Excellent

Erickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ibel

Stayed 3 nights in Sep 2025

10/10 Excellent

Rithmond

Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald Alfredo Chacon, Barva Heredia

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio , muy buenas instalaciones , incluyendo salones de conferencias
Stayed 2 nights in Aug 2025

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hay bares dentro del hotel muy buenos
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff take care of everything so you can enjoy

The hotel is amazing because it has huge rooms that are absolutely spotless. The staff are very courteous and attend to your every need with a smile overall, I’ve been going there 15 years and it has stated very high-quality excellent hotel
Stayed 7 nights in Aug 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025