Cambridge Hotel Medan

4.5 star property

Room options

View all photos for Superior Deluxe Queen Bed Non Smoking

City view

Superior Deluxe Queen Bed Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Smoking

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Bed Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Queen Bed Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Bed Smoking

Deluxe Twin Bed Smoking

Deluxe Twin Bed Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Non Smoking

Presidential Suite Non Smoking

Presidential Suite Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Bed Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Bed Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Queen Bed Smoking

Superior Deluxe Queen Bed Smoking

Superior Deluxe Queen Bed Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Bed Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Queen Bed Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Non Smoking

Executive Queen Non Smoking

Executive Queen Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Non Smoking

Executive Twin Non Smoking

Executive Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the area

Medan

A stay at Cambridge Hotel Medan places you in the heart of Medan, within a 10-minute walk of Sun Plaza and Sri Mariamman Temple. .This luxury hotel is 0.4 mi (0.7 km) from Rahmat International Wildlife Museum & Gallery and 1.2 mi (1.9 km) from Vihara Gunung Timur.

What's nearby

  • Sun Plaza - 7 min walk - 0.6 km
  • Plaza Medan Fair - 12 min walk - 1.1 km
  • Bukit Barisan Military Museum - 12 min walk - 1.1 km
  • Grand City Hall - 17 min walk - 1.5 km
  • Tjong A Fie's Mansion - 5 min drive - 1.6 km

Getting around

  • Medan Station - 7 min drive
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪Nelayan Jala Jala - ‬1 min walk
  • ‪The Coffee Crowd - ‬2 min walk
  • ‪Jj Steak - ‬2 min walk
  • ‪J.CO Donuts & Coffee - ‬2 min walk
  • ‪The Edge Restaurant - ‬1 min walk

About this property

Cambridge Hotel Medan

Luxury hotel with 2 restaurants connected to a shopping center in Medan
Cambridge Hotel Medan offers 242 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments.
Make yourself at home in one of the 242 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy local and international cuisine at The Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 13 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.
The Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The View Music Lounge - This restaurant specializes in local and international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free train station pick-up and drop-off shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • The Cafe
  • The View Music Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel Medan Hotel
Medan Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan

Cambridge Hotel Medan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 73 out of 195 reviews
Rating 8 - Good. 78 out of 195 reviews
Rating 6 - Okay. 30 out of 195 reviews
Rating 4 - Poor. 9 out of 195 reviews
Rating 2 - Terrible. 5 out of 195 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

TAKAHIRO

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great place to stay here. There is a shopping center downstairs, restaurant, grocery. Staff is always welcoming. The breakfast buffet is very good which includes traditional foods.
Stayed 4 nights in Sep 2024

6/10 Okay

Sylvie

Disliked: Room comfort
Decent breakfast buffet. Room had very little toilet paper. AC loud but efficient
Stayed 2 nights in Nov 2024

10/10 Excellent

Fourgelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk through to shopping mall
Stayed 4 nights in Sep 2024

10/10 Excellent

Mcnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view restaurent
Stayed 1 night in Jul 2024

8/10 Good

Husam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall next door
Stayed 2 nights in Feb 2024

4/10 Poor

Effendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Please change the carpet rooms, it’s looks horrible, old, stains and furniture as well. The furniture looks like build in 1990
Stayed 1 night in Dec 2023

10/10 Excellent

Maksa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people/worker are excellent…. They knew the need of their clients/visitors .
Stayed 1 night in Sep 2023

10/10 Excellent

Tan

Stayed 2 nights in May 2023

8/10 Good

ABDUL HALIM

Stayed 2 nights in Oct 2022

4/10 Poor

Erwin

Liked: Staff & service, amenities
Need new towels. AC filter tick dusty and smelly. Lift too busy crowded and slow.
Stayed 5 nights in Jul 2022

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smiling hospitality

Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
Stayed 2 nights in Mar 2020

2/10 Terrible

Siti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot
Stayed 4 nights in Dec 2019

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Not Good Experience is bad
Stayed 1 night in Dec 2019

8/10 Good

Khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hood

The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Stayed 2 nights in Nov 2019

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities

Not a Superior room.

Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
Stayed 3 nights in Nov 2019

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and strategic place to stay

Strategic place, near mall and have kids playing park up level, breakfast also have many choice so we can choose what to eat. My kids love that hot tofu water with no sugar (fresh)
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
I liked the staff friendliness and attitude. I did not like the Sauna an
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Location is good as close to mall and relatively central
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

BAHA

Liked: Cleanliness, staff & service
Location is excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019