See all properties
Save

Hotel Equatorial Penang

5.0 star property

Photo gallery for Hotel Equatorial Penang

Garden
Balcony view
Lobby
Property grounds
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Free airport shuttle
  • Bar
  • Spa
  • Housekeeping

Explore the area

View map
1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900
  • Place, Penang International Sports Arena
    ‪16 min walk‬
  • Place, University of Science-Malaysia
    ‪5 min drive‬
  • Place, Queensbay Mall
    ‪5 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪8 min drive‬

Room options

Deluxe Room, 1 King Bed, Pool View

  • Golf view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premier Suite

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Pool View (Club Premier King)

  • Golf view
  • Sleeps 2
  • 1 King Bed

Club Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Pool View

  • Golf view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Pool View

  • Golf view
  • Sleeps 4
  • 2 Twin Beds

Suite (Senator, Main Wing)

  • Sleeps 3
  • 1 King Bed

Similar properties

Balcony view
Hard Rock Hotel Penang
  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$224
includes taxes & fees
5 Nov - 6 Nov
Hard Rock Hotel Penang

About the area

George Town

With a stay at Hotel Equatorial Penang in George Town (Bayan Lepas), you'll be within a 15-minute drive of Queensbay Mall and Penang Hill. .This family-friendly hotel is 8.1 mi (13 km) from KOMTAR and 8.7 mi (14 km) from Gurney Drive.

What's nearby

  • RECSAM and Institute Pendidikan Guru - 15 min walk - 1.3 km
  • Penang International Sports Arena - 16 min walk - 1.3 km
  • University of Science-Malaysia - 5 min drive - 2.7 km
  • Queensbay Mall - 5 min drive - 3.8 km
  • Penang Hill - 17 min drive - 11.8 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪The Roost - ‬7 min walk
  • ‪Hou Mei Yuen (好味园) - ‬3 min drive
  • ‪New Cathay Cafe - ‬4 min drive
  • ‪Sakurajima (樱岛) Japanese & Chinese Restaurant - ‬4 min walk
  • ‪Basharudin seafood tomyam - ‬4 min drive

About this property

Hotel Equatorial Penang

Bayside hotel with 5 restaurants and airport shuttle service
Hotel Equatorial Penang offers 413 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 413 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a hot tub. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at nada lama, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. Event facilities at this hotel consist of a conference center and 19 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Nada lama - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The View - Overlooking the ocean and golf course, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Kampachi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Golden Phoenix - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Nadaba - This poolside bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5 AM to 6 PM at scheduled times
  • Airport shuttle available during limited hours
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 34 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Golden Phoenix
  • Kampachi
  • nada lama
  • nadaba
  • The View

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Golf
  • Golf carts
  • Golf driving range
  • Gym
  • Hot tub
  • Optional golf privileges
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Equator Club Lounge]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 34 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Equatorial Hotel
Equatorial Hotel Penang
Equatorial Penang
Equatorial Penang Hotel
Hotel Equatorial
Hotel Equatorial Penang
Hotel Penang Equatorial
Penang Equatorial
Penang Equatorial Hotel
Penang Hotel Equatorial
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
Hotel Equatorial Penang George Town
Equatorial Penang George Town
Hotel Equatorial Penang Bayan Lepas
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Hotel
Hotel Equatorial Penang George Town
Hotel Equatorial Penang Hotel George Town

Reviews

Hotel Equatorial Penang Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities
Rating 10 - Excellent. 198 out of 440 reviews
Rating 8 - Good. 176 out of 440 reviews
Rating 6 - Okay. 46 out of 440 reviews
Rating 4 - Poor. 18 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

Reviews

10/10 Excellent

weng joo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is very beautiful and room is very clean
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020

10/10 Excellent

Sab, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the staffs Well maintained Limited Breakfast choice
Stayed 2 nights in Dec 2020

6/10 Okay

Sukhdev Singh

Liked: Cleanliness
Disliked: Staff & service

Disappointed with the stay

Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Stayed 3 nights in Dec 2020

10/10 Excellent

Tan Nee

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to pamper yourself ?

Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
Stayed 1 night in Sep 2020

10/10 Excellent

LogineeK, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
Stayed 2 nights in Jul 2020

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
Stayed 7 nights in Feb 2020

10/10 Excellent

Kan Tik

Stayed 1 night in Feb 2020

10/10 Excellent

Brittany, Scottsdale, AZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
Stayed 1 night in Dec 2019

10/10 Excellent

Jamuna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, clean, friendly and helpful staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
Stayed 2 nights in Dec 2019

8/10 Good

Tom, Melbourne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great , but I really hate doing theses written reviews keep it expedia.
Stayed 2 nights in Nov 2019

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Nick, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big property. Built while ago but well maintained. Clean and satisfying stay. Water quality is good. Breakfast buffet was good. Property is located 10 min from the airport toward elevated near mountain area providing awesome view of town and sea. Parking area is big, well ventilated and safe.
Stayed 1 night in Nov 2019

10/10 Excellent

FC, KL

Business traveller
Liked: Cleanliness, staff & service
Best hotel near Penang international airport
Stayed 1 night in Nov 2019

8/10 Good

LY, PJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open space, fresh air, the garden and the pool were great. Its a very nice hotel with great service. We loved staying there. The only low light is distance, the hotel was a 25 min drive from george town. But we always gound grab easily.
Stayed 3 nights in Oct 2019