Eldorado Hotel & Spa

4.0 star property

Photo gallery for Eldorado Hotel & Spa

Lobby
Dining
Dining
Hallway
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪2 min walk‬
  • Santa Fe Plaza
    ‪5 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪17 min drive‬

Room options

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

  • 60 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds (Deluxe Double)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Deluxe King)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Junior Suite)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Santa Fe

With a stay at Eldorado Hotel & Spa in Santa Fe (Downtown Santa Fe), you'll be a 1-minute drive from Santa Fe Plaza and 7 minutes from Meow Wolf. .This spa hotel is 0.1 mi (0.1 km) from Georgia O'Keefe Museum and 0.1 mi (0.1 km) from Andrea Fisher Fine Pottery.

What's nearby

  • Georgia O'Keefe Museum - 2 min walk - 0.2 km
  • Santa Fe Plaza - 5 min walk - 0.5 km
  • Loretto Chapel - 7 min walk - 0.6 km
  • Cathedral Basilica of Saint Francis of Assisi - 8 min walk - 0.8 km
  • Santa Fe Railyard - 13 min walk - 1.2 km

Getting around

  • Santa Fe Depot - 10 min walk
  • Santa Fe Municipal Airport (SAF) - 16 min drive

Restaurants

  • ‪Plaza Cafe Downtown - ‬4 min walk
  • ‪Tia Sophia's - ‬2 min walk
  • ‪Henry & The Fish - ‬1 min walk
  • ‪Coyote Cafe & Rooftop Cantina - ‬4 min walk
  • ‪Pizzeria Da Lino - ‬4 min walk

About this property

Eldorado Hotel & Spa

Hotel with 2 hot tubs, a short walk to Santa Fe Plaza
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 219 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 47-inch LCD televisions are provided, with digital programming available. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our stay was nice. The room has been renovated. We were on the 4th floor with a balcony. The shower is a bit tricky because of there the water sprays and the door opening. It was a pretty steady 72 degrees, so if you like it cooler at night that’s not really possible. Bed and pillows are comfortable. It looks like the carpet in all the rooms is being replaced with new lvp. It’s not noisy at all. Hopefully the carpet in the halls is next? Just needs a refresh in the lobby. It’s a beautiful property and a great location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Wonderful staff and beautiful facility!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

We booked and paid for a double bed, with balcony with fireplace room for 2 nights. When we checked in without explaining we were not getting that they sent us to a room eith no balcony and fireplace and
Stayed 2 nights in Mar 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just for one night to enjoy Santa Fe on our way back from a ski trip. Great location! Multiple attractions and dining options around. Comfortable room and excellent service.
Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely place

Beautiful hotel in a great location. Service was kind but slow.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Air conditioning did not work correctly and maintenance failed to repair it after snarky comment.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Ryan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we checked in we were charged an additional resort fee. A section of that fee was designated for gym use, which is completely closed due to renovation. The woman took my card and didn’t even tell me what I was being charged for. I had to ask. There is construction being done on our floor. Why would not apologize for the inconvenience? The AC is the room is broken, so we were tossing and turning all night. We went for a cocktail around 9:15, the bartender was so nasty and rude and told us she was closing down. At 9:15? Lastly, the ‘resort’ area had little to no lights so it was a hazard to use the hot tub. Additionally, the hot tub water so hot it almost burnt our skin. I can’t believe I wasted $230 on this room.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Feb 2025

6/10 Okay

Lisa

Was initially checked into a room that was less than what I paid for, and there is a lot of work being done on the hotel. The fire alarm went off twice as a false alarm. The carpet looks like it’s been here since they opened the hotel. The room is a decent size. The location is ideal and the people are nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Douglas

Liked: Room comfort
Disliked: Cleanliness, staff & service

Eldorado either does not care or does not listen.

Horrible experience with the hotel not having the room we booked and placing us in a room that had remodeling going on across the hall which meant the ice machine and furniture were directly in front of our room the entire stay. Everyime we went out or returned, there were the stacks of stuff directly in front of our room. I spoke to the front desk and they shrugged it off as part of the remodel. Young lady could did not care about any issue we had.
Stayed 2 nights in Mar 2025

4/10 Poor

Reid

Travelled with family
Disliked: Property conditions & facilities
The tvs in both of our rooms didn’t work. The coffee maker was broke in one. We also woke up to a leak in the ceiling that had dripped on our luggage.
Stayed 1 night in Mar 2025

10/10 Excellent

Refynd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My good friend and I spent the weekend to celebrate my 50th birthday! The wait staff at the restaurant recommended Ten Thousand Waves where we had a great spa day and dinner. The hotel is clean, quiet and convenient. We love the convenience of the hotel because it’s close to everything! We will be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Margaret, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel well located for the Plaza.
Stayed 1 night in Mar 2025

10/10 Excellent

Leroy and DNelle

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel inside and out
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

amanda

Stayed 3 nights in Feb 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025