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Eldorado Hotel & Spa

4.0 star property

Photo gallery for Eldorado Hotel & Spa

Exterior
Reception
Lobby sitting area
Hallway
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Place, Georgia O'Keefe Museum
    ‪2 min walk‬
  • Place, Santa Fe Plaza
    ‪5 min walk‬
  • Place, Loretto Chapel
    ‪7 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

9.0 out of 10
Wonderful
(83 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

8.4 out of 10
Very good
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

8.8 out of 10
Excellent
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

9.2 out of 10
Wonderful
(137 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

8.4 out of 10
Very good
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite)

7.6 out of 10
Good
(5 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • Mountain view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Santa Fe

With a stay at Eldorado Hotel & Spa in Santa Fe (Downtown Santa Fe), you'll be a 1-minute drive from Santa Fe Plaza and 7 minutes from Meow Wolf. .This spa hotel is 0.1 mi (0.1 km) from Georgia O'Keefe Museum and 0.1 mi (0.1 km) from Andrea Fisher Fine Pottery.

What's nearby

  • Lensic Performing Arts Center - 2 min walk - 0.2 km
  • Georgia O'Keefe Museum - 2 min walk - 0.2 km
  • Santa Fe Plaza - 5 min walk - 0.5 km
  • Loretto Chapel - 7 min walk - 0.6 km
  • Cathedral Basilica of Saint Francis of Assisi - 8 min walk - 0.8 km

Getting around

  • Santa Fe Depot - 10 min walk
  • Santa Fe Municipal Airport (SAF) - 16 min drive

Restaurants

  • ‪Plaza Cafe Downtown - ‬4 min walk
  • ‪Il Vicino Wood Oven Pizza - ‬2 min walk
  • ‪Boxcar SF - ‬4 min walk
  • ‪Coyote Cafe & Rooftop Cantina - ‬4 min walk
  • ‪Henry & The Fish - ‬1 min walk

About this property

Eldorado Hotel & Spa

Eldorado Hotel & Spa offers 219 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 219 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 47-inch LCD televisions are provided, with digital programming available. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1096 reviews
Rating 8 - Good. 201 out of 1096 reviews
Rating 6 - Okay. 110 out of 1096 reviews
Rating 4 - Poor. 47 out of 1096 reviews
Rating 2 - Terrible. 39 out of 1096 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The fireplace in the room is a great plus on cold evenings. Bathroom and bed linens were spotless. All staff was super nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2025

4/10 Poor

Tiana

Liked: Cleanliness
Upon checkin around 11pm I was assigned a room. 3 hours later at 2 in the morning I received a call from the front desk that there had been an error and that I needed to switch rooms. I was highly uncomfortable with this as as solo traveller. It was never explained to me why it could not wait until the morning. The manager did offer me breakfast meal vouchers and a resort fee waiver for the inconvenience after I asked to speak with her to file a formal complaint. Hotel staff were rarely available at the front desk (it was often empty). After the room switch my credit was charged for the room that was not mine ( I was essentially charged for both rooms). I could not get a clear answer from the desk staff about how to resolve the issue. And had to escalate the issue to upper management who took days to respond. Even during my check-out I had to find a security guard to help me locate front office staff to complete the process. The hotel itself was fairly nice and the Agave restaurant on site was lovely. Due to the lack of customer service and non-presence of staff when needed, I will not be staying the this hotel in the future.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marilyn

Stayed 1 night in Dec 2025

10/10 Excellent

Pete

Stayed 4 nights in Dec 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The parking aytendants were superior! The hotel is beautiful, clean, and comfortable. We realky enjoyed our stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and great hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilfredo

Stayed 3 nights in Dec 2025

8/10 Good

Andrea

Stayed 2 nights in Sep 2025

10/10 Excellent

Diome

Stayed 2 nights in Nov 2025

6/10 Okay

Tatum

Liked: Cleanliness, staff & service, amenities
Only one person at the front desk. Had to wait about 10 minutes to check in.
Stayed 1 night in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. I upgraded to a fifth floor room with a fireplace— highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

8/10 Good

ingrid, forts defiance

Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms are comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Anniversary here was the best the staff brought wine and cheese to the room
Stayed 1 night in Dec 2025

10/10 Excellent

Tanushree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is excellent. Walking distance to the best restaurants and shopping. The pool and spa add a great touch. But the most important part of our experience was the service of the staff. They were very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities
Each staff member we encountered was very friendly & welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Ergun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Phillip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic and clean, the breakfast was amazing as well! Very clean and very welcoming staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Shelly

Stayed 2 nights in Nov 2025