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Hotel Museo Matan Ka'an

3.0 star property

Photo gallery for Hotel Museo Matan Ka'an

Interior
Interior
Reception
Superior Room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪2 min walk‬
  • Place, Mahahual Lighthouse
    ‪18 min walk‬
  • Place, Maya Chan Beach
    ‪22 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Spa
  • Parking included
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  • Air-conditioning
4.4 out of 5, Excellent, 622 reviews
The price is NZ$184
includes taxes & fees
15 May - 16 May
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About the area

Mahahual

With a stay at Hotel Museo Matan Ka'an in Mahahual, you'll be near the beach, within a 5-minute drive of Costa Maya Port and Mahahual Beach. .This hotel is 0.9 mi (1.5 km) from Mahahual Lighthouse and 2.3 mi (3.6 km) from Maya Water Park.

What's nearby

  • Mahahual Beach - 2 min walk - 0.2 km
  • Mahahual Lighthouse - 18 min walk - 1.5 km
  • Dolphin Discovery - 7 min drive - 3.9 km
  • Maya Water Park - 8 min drive - 3.9 km
  • Maya Chan Beach - 22 min drive - 7.0 km

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Nohoch Kay - ‬3 min walk
  • ‪Yaya Beach Club - ‬1 min walk
  • ‪40 Cañones - ‬2 min walk
  • ‪Malecon 21 - ‬4 min walk

About this property

Hotel Museo Matan Ka'an

Hotel Museo Matan Ka'an offers 39 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 210 per person
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per stay

Service animals are welcome, and are exempt from fees

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 210 per person
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Ka'an

Koox Matan Ka'an

Koox Matan Ka'an Hotel

Koox Matan Ka'an Hotel Mahahual

Koox Matan Ka'an Mahahual

Matan Hotel

Matan Ka'an Hotel

Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya

Matan Ka'an Hotel Mahahual

Matan Ka'an Mahahual

Matan Ka'an

Hotel Matan Ka'an Hotel Mahahual

Mahahual Matan Ka'an Hotel Hotel

Hotel Matan Ka'an Hotel

Koox Matan Ka'an Hotel

Matan Ka'an hotel Hotel

Matan Ka'an hotel Mahahual

Matan Ka'an hotel By Guruhotel

Matan Ka'an hotel Hotel Mahahual

Hotel Museo Matan Ka'an Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 315 out of 727 reviews
Rating 8 - Good. 270 out of 727 reviews
Rating 6 - Okay. 99 out of 727 reviews
Rating 4 - Poor. 24 out of 727 reviews
Rating 2 - Terrible. 19 out of 727 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Gina, Blair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fabulous! Room was clean. Spent a lot of time in their courtyard. Very enjoyable!
Stayed 21 nights in Jan 2026

6/10 Okay

dan

Disliked: Cleanliness, amenities
decent condition barely but nice staff
Stayed 3 nights in Jan 2026

6/10 Okay

Coral

Liked: Cleanliness
The hotel is okay and in a good location. The rooms are outdated but reasonably well equipped. There is no soundproofing at all — you can hear everything outside the room, including people swimming in the pool. In addition, they decided to do renovations in the room next door exactly when we decided to take an afternoon nap. Very frustrating.
Stayed 1 night in Dec 2025

10/10 Excellent

Isaak Alejandro

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the beach is near!
Stayed 1 night in Dec 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless room. Great check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 1 night in Sep 2025

8/10 Good

natalia

Liked: Staff & service
Stayed 6 nights in Apr 2025

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness
It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.
Stayed 2 nights in Jul 2025

4/10 Poor

Alicia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel Matan Ka’an is not well maintained and we had cockroaches in the room gaviota, the towels and sheets were not clean, they didn’t have the necessary amenities like hair dryer or mini fridge. The pool was in terrible condition.
Stayed 4 nights in Jun 2025

10/10 Excellent

Iracema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención del Sr que nos atendió en recepción.todo perfecto en el hotel !
Stayed 2 nights in May 2025

6/10 Okay

Carlos

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Lleymi

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but the rooms are very small and the bed are not confortable. The Ac you can't ajust it as you please is set on one speed!!
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Visual architecture is beautiful...very organic looking ! Located close to everything in the town, playa, malacon...easy walks...plenty of eating places. Parking is mostly on street but, easy to find and safe. Clean linen everyday...big walk-in showers...artistic ceiling treatment. Cons: Rooms are sparse and, unfortunately, bathrooms smelled slightly of sewer. Overhead shower spray was weak, irregular, and non-adjustable;
Stayed 6 nights in Mar 2025

10/10 Excellent

Reyes

Travelled with partner
Liked: Amenities
Great place...everything as expected
Stayed 1 night in Feb 2025

10/10 Excellent

MARIO, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

PHILIPPE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025

6/10 Okay

Angel

Travelled with group
Liked: Staff & service
The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there.
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Leon, Belmopan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isela

Travelled with family
Disliked: Amenities, property conditions & facilities
It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
Stayed 1 night in Sep 2024