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Hyatt Regency Times Square

3.5 star property

Photo gallery for Hyatt Regency Times Square

Premium bedding, down duvets, pillow-top beds, in-room safe
Front of property
Lobby sitting area
Room, 1 King Bed, Corner
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
1605 Broadway, New York, NY, 10019
  • Place, Times Square
    ‪1 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Times Square View)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Times Square View)

Room, 1 King Bed (Times Square View)

Room, 1 King Bed (Times Square View)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Times Square View)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible Bathtub, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible Bathtub, Corner

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 5,266 reviews
The price is NZ$392
includes taxes & fees
23 Nov - 24 Nov
Sheraton New York Times Square Hotel

About the area

New York

With a stay at Hyatt Regency Times Square, you'll be centrally located in New York, steps from Times Square and Ambassador Theatre. .This hotel is 0.3 mi (0.5 km) from Rockefeller Center and 0.4 mi (0.6 km) from Radio City Music Hall.

What's nearby

  • Times Square - 1 min walk - 0.0 km
  • Radio City Music Hall - 5 min walk - 0.5 km
  • Rockefeller Center - 6 min walk - 0.6 km
  • Bryant Park - 8 min walk - 0.7 km
  • Empire State Building - 19 min walk - 1.6 km

Getting around

  • 49th St. Station - 1 min walk
  • Grand Central - 42 St. Station - 14 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Junior's Restaurant - ‬1 min walk
  • ‪Krispy Kreme Flagship - ‬1 min walk
  • ‪Playwright - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk

About this property

Hyatt Regency Times Square

Hotel with a 24-hour front desk, steps from Times Square
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 795 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
This smoke-free hotel has 46 floors in 1 building and offers bellhop services. Recreational activities include bicycle rentals nearby.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 46 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - July 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay (maximum USD 275 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 45 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Reviews

Hyatt Regency Times Square Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1795 out of 3576 reviews
Rating 8 - Good. 822 out of 3576 reviews
Rating 6 - Okay. 493 out of 3576 reviews
Rating 4 - Poor. 247 out of 3576 reviews
Rating 2 - Terrible. 219 out of 3576 reviews

Reviews

6/10 Okay

Althea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property did not live up to the sleep three as per your advertisement. We switched two rooms before settling in the 3rd room at nearly midnight. (over 6 hours).
Stayed 3 nights in Jul 2025

4/10 Poor

Mathieu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself (cleanliness and location) was great, but our experience was terrible. First we chose
Stayed 2 nights in Jul 2025

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not have working or even available amenities like robes, iron, restaurants, and lighting. There was things missing or not fully working. I tried to call service but no one ever picked up and when asked it was never acknowledged.
Stayed 3 nights in Jul 2025

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Integradora de

Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. The hotel is centrally located allowing for ease and convenience in getting around and sightseeing.
Stayed 6 nights in Jul 2025

8/10 Good

Harsha

Liked: Cleanliness, staff & service
Everything was centrally located. Unfortunately the back entrance wasn’t opened yet so we had to enter from Times Square
Stayed 2 nights in Jul 2025

4/10 Poor

Cherri

Stayed 3 nights in Jul 2025

2/10 Terrible

SAMANTHA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missing Room from Hyatt Regency Times Square Reser

Subject: Urgent: Missing Room from Hyatt Regency Times Square Reservation - 73180321773292 Dear Hotels.com Customer Service, I am writing to report a significant issue with my recent reservation at the Hyatt Regency Times Square occurred today, July 25th. My booking, confirmed through Hotels.com, was for two rooms at the Hyatt Regency Times Square for July 25th to July 27th under booking reference number 73180321773292. Upon arrival at the hotel, I was informed that the hotel only had a record of a single room reservation under my name. To resolve this situation and ensure my travel party had appropriate accommodation, I was forced to pay directly to the hotel for a second room for two nights. This additional charge was unexpected and entirely due to an error in the reservation process through Hotels.com. I kindly request a full refund for the cost of one room for two nights that I had to pay directly to the Hyatt Regency Times Square. I have attached a copy of my Hotels.com booking confirmation showing two rooms. I look forward to your prompt response and a resolution to this matter. Sincerely, Samantha Mello 571 277 9576
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Right at Times Square
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
-they gave away our reservation -elevators didn't work -escalators didnt work -air conditioning didn't work -housekeeping did not provide us with cups or soap
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under reconstruction. No parking garage. Problems with elevator. No coffee maker in the room and no restaurant in the facility to eat a meal. Huge mess.
Stayed 1 night in Jul 2025

8/10 Good

Ramy

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Stayed 2 nights in Jul 2025

10/10 Excellent

Hilal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property ever all and like to came back again.
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Start-up issues

Hotel had just been renovated and changed from Crown Plaza to Hyatt 3 days prior. Parking garage was under construction, Check-in people were being trained. Tried to get some drink glasses delivered, never delivered. TV was not hooked up to basic cable. Otherwise the room was very nice.
Stayed 1 night in Jul 2025

4/10 Poor

Nitin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Ankit

Travelled with family
Liked: Amenities
Disliked: Staff & service
The check in took almost 1 and half hours, we had to move our other plan s just because we were in line for check in for long time. On top of that the staff kept disappearing from the front desk leaving almost 20+ in check in line with no info of what was going on. Once we got to check in the desk person did not even apologize. The room it self was nice and the location was really convenient but rating staff and service was not as expected.
Stayed 1 night in Jul 2025

6/10 Okay

Marcello

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel seems brand new but was not ready to be opened. Check in took over 1 hour, no smoke alarm in the room, and toilet was not properly installed as it did not flush half the time.
Stayed 1 night in Jul 2025

6/10 Okay

Danya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room and view was amazing. The check in took over an hour. And we reserved a 2 bed room but had to take a king bed with pull out coach.
Stayed 1 night in Jul 2025

4/10 Poor

Lucy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately check in took 70mins.
Stayed 1 night in Jul 2025

4/10 Poor

Michele

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

An

Stayed 3 nights in Jul 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025