Phelan Ski Resorts

They are not returning the deposit.

The room was very clean and comfortable. Breakfast was great! All the staff was very friendly and knowledgeable.

Was peaceful location.Was a definite ok stay 🎯

I expected a little more and way more cleanliness considering it’s a hotel. Right off the bat the floors in our room were super stained and gross. Went to take a late night shower due to arriving late after a hockey game and the shower/tub was full of hairs gross! Definitely loved the antique look to the inside and outside which is why I picked this place but that’s about all we liked about it.

A bit outdated but clean. Second time staying here and happy both times. Staff are friendly and helpful.

Ac / heating units are old and make alot of noise. I was woken up at 430am to what sounded a fire alarm going off. Turns out it was the ac unit on the ceiling. Called down and was offered ear plugs or to change rooma at 430 AM I was able to finally fall back to sleep around 8am. Went down to show them a video of the sounds and where it was coming....i was apologized to and given 1 hour extra to check out at 12 instead of 11...talk about not being aware of how the customer feels. I can care less about the "thank you" for letting them know about the AC... Probably will avoid this hotel moving forward, as i felt like i was not taken care of.