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Sheraton Philadelphia Downtown

4.0 star property

Photo gallery for Sheraton Philadelphia Downtown

Exterior
42-inch flat-screen TV with cable channels, TV, pay films
Lobby lounge
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
201 North 17th Street, Philadelphia, PA, 19103
  • Place, Benjamin Franklin Parkway
    ‪3 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Reading Terminal Market
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Queen Room

1 bedroom, premium bedding, pillow-top beds, desk

Queen Room

  • Sleeps 3

View all photos for Two Double Room

1 bedroom, premium bedding, pillow-top beds, desk

Two Double Room

  • Sleeps 4

View all photos for Deluxe Two Double Room

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Two Double Room

  • Sleeps 4

View all photos for Deluxe King Room

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe King Room

  • Sleeps 3

View all photos for King Room

1 bedroom, premium bedding, pillow-top beds, desk

King Room

  • Sleeps 3

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed

8.6 out of 10
Excellent
(18 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom (King Bed)

1 bedroom, premium bedding, pillow-top beds, desk

Junior Suite, 1 Bedroom (King Bed)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 Queen Bed

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom (2 Double Beds)

Junior Suite, 1 Bedroom (2 Double Beds)

Junior Suite, 1 Bedroom (2 Double Beds)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

1 bedroom, premium bedding, pillow-top beds, desk

Suite

  • Sleeps 4

View all photos for Club King Room With City View

1 bedroom, premium bedding, pillow-top beds, desk

Club King Room With City View

  • Sleeps 2

View all photos for Club Two Double Room

1 bedroom, premium bedding, pillow-top beds, desk

Club Two Double Room

  • Sleeps 4

Club Queen Room with City View

  • Sleeps 3

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Presidential Suite, 1 King, Corner room

  • Sleeps 3

View all photos for Corner 1 Bedroom 2 room 1 King Suite room with City view - Club lounge access

Living area

Corner 1 Bedroom 2 room 1 King Suite room with City view - Club lounge access

  • Sleeps 4

View all photos for Suite, 1 King, Sofa bed, City view, Corner room

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King, Sofa bed, City view, Corner room

  • Sleeps 4

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About the area

Philadelphia

With a stay at Sheraton Philadelphia Downtown, you'll be centrally located in Philadelphia, a 7-minute walk from Ben Franklin National Memorial and 12 minutes by foot from Reading Terminal Market. .This hotel is 1.3 mi (2.1 km) from Liberty Bell Center and 1.4 mi (2.2 km) from Philadelphia Museum of Art.

What's nearby

  • Benjamin Franklin Parkway - 3 min walk - 0.3 km
  • Fairmount Park - 5 min walk - 0.4 km
  • The Franklin Institute - 5 min walk - 0.5 km
  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Reading Terminal Market - 11 min walk - 1.0 km

Getting around

  • Philadelphia, PA (ZFV-30th Street Rail Station) - 3 min drive
  • Suburban Station - 5 min walk
  • Philadelphia Intl. Airport (PHL) - 19 min drive

Restaurants

  • ‪Wawa - ‬3 min walk
  • ‪Victory Brewing Company - ‬3 min walk
  • ‪local. - ‬1 min walk
  • ‪Shay’s Steaks - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Sheraton Philadelphia Downtown

Hotel with a restaurant, 7-minute walk to Ben Franklin National Memorial
Sheraton Philadelphia Downtown offers 756 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 756 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a ballroom.
Stop by the hotel's restaurant, Terrace Cafe, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Philadelphia? This hotel has 69130 square feet (6422 square meters) of space consisting of conference space and 22 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Terrace Cafe - This restaurant serves breakfast and lunch. A children's menu is available.
Local - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Lounge & Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 53 per day; includes in/out privileges)
  • Covered valet parking on site (USD 69 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge & Restaurant
  • Local
  • Terrace Cafe

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 69,130 square feet of conference space
  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 175.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.95 per person
  • Covered self parking fee: USD 53 per day (in/out privileges)
  • Covered valet parking fee: USD 69 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 511019

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

201 Hotel
201
Sheraton Philadelphia Downtown Hotel
Philadelphia 201
Philadelphia 201 Hotel
Sheraton Philadelphia Downtown Hotel
Sheraton Philadelphia Downtown Philadelphia
Sheraton Philadelphia Downtown Hotel Philadelphia

Sheraton Philadelphia Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities
Love
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

10/10 Excellent

Lashaay

Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Stayed 4 nights in Oct 2025

10/10 Excellent

Pat

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 4 nights in Oct 2025

2/10 Terrible

Georgia

Disliked: Staff & service
Stayed 4 nights in Oct 2025

4/10 Poor

samirah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Woke up to a ROACH

There was a bit of a wait for check - in The mattress sunk while I slept BUT the ultimate DISGUST was to wake up and see a ROACH crawling on the nightstand behind your bed! Since I booked through Hotel.com, I was UNBLE to get any type of refund!
Stayed 1 night in Oct 2025

4/10 Poor

Jasmine

Disliked: Property conditions & facilities, room comfort
1 night stay Good for an overnight stay only. Room was clean, carpets had a smell to it. Most likely due to ability to have pets in rooms. Bed was not comfortable at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Eileen

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have known and used this property for years. The reason we return frequently is because of the highly convenient location and a few long-serving staff members. The rooms are clean and comfortable, although the lack of a safe is inconvenient. In the past we have enjoyed breakfasts, with the chef prepared omelets, but the recent price increases mean we will no longer do so. The valet parking is ridiculously over-priced. Fortunately there are nearby reasonable options. The fact that there are blue recycling bins provided in the rooms is mere virtue-signaling; we have seen the room staff combining waste and recycling bins in the same container. They confirm that they are told to do so.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of the onsite parking, The room was clean the staff was incredibly friendly and attentive.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy parking
Stayed 1 night in Oct 2025

6/10 Okay

Rouzbeh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would like to express my disappointment regarding several issues during my recent stay. First, I was initially given a room located next to the central garbage system. The entire room was shaking every five minutes, making it extremely uncomfortable. After I raised this issue, my room was changed upon request, and the new one is much better and quiet — I appreciate that adjustment. However, another issue occurred with my breakfast. Although I had already paid for it, I was told that it was not included and had to locate my reservation to prove it. Only after showing the confirmation did the staff acknowledge the mistake. Additionally, the breakfast service itself was unacceptable — it was poorly organized, offered very limited options, served in a crowded area, and the overall food quality was disappointing. This kind of service is not acceptable. Guests should not have to repeatedly ask for or prove what they have already paid for, and the quality of basic amenities should meet reasonable expectations. I hope this feedback is taken seriously, and that appropriate measures will be implemented to prevent such experiences in the future. Sincerely,
Stayed 4 nights in Oct 2025

10/10 Excellent

Sung Jin

Stayed 5 nights in Oct 2025

8/10 Good

Kevyn, Woodside

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no free breakfast included in my stay
Stayed 1 night in Jul 2025

10/10 Excellent

meshach

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just nice and peaceful
Stayed 3 nights in Oct 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes it was wonderful the staff from the cleaning staff, front desk, restaurant parking all great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Olegue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

Meredith

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and accommodating with check in and check out.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc, Freehold

Liked: Cleanliness, staff & service, property conditions & facilities
Parking extremely convenient. Breakfast?
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Only “downside” was the tv being a little laggy. Staff were all very friendly and accommodating, and the room was as described. Excellent.
Stayed 2 nights in Oct 2025