Hampton Inn & Suites Phoenix Downtown

3.0 star property

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
City view
Reception
Dinner served
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Gym

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪8 min walk‬
  • Chase Field
    ‪10 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Phoenix

With a stay at Hampton Inn & Suites Phoenix Downtown, you'll be centrally located in Phoenix, just a 5-minute walk from Phoenix Convention Center and 14 minutes by foot from Chase Field. .This hotel is 0.5 mi (0.8 km) from PHX Arena and 6.6 mi (10.7 km) from Grand Canyon University.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Arizona Center - 5 min walk - 0.5 km
  • The Van Buren - 8 min walk - 0.8 km
  • PHX Arena - 8 min walk - 0.8 km
  • Chase Field - 10 min walk - 0.9 km

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Crescent Ballroom - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Thai Basil Signature - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Cornish Pasty Co. - ‬4 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

Hotel with free breakfast, a short walk to PHX Arena
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 210 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Downtown 77, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 460 square feet (43 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1022 out of 1396 reviews
Rating 8 - Good. 238 out of 1396 reviews
Rating 6 - Okay. 66 out of 1396 reviews
Rating 4 - Poor. 36 out of 1396 reviews
Rating 2 - Terrible. 34 out of 1396 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Hope Mills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Howard

Stayed 3 nights in Mar 2025

10/10 Excellent

Julian

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Amenities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good but the elevators
Stayed 3 nights in Mar 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Mar 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great service.
Stayed 1 night in Mar 2025

10/10 Excellent

Abhishek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean and spacious rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rene, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the property nicely maintained. It’s location was near many restaurants and venues to include the Footprint Center.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2025

4/10 Poor

Gwendolyn

Stayed 2 nights in Feb 2025

8/10 Good

LAURASINA, Kirtland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Per free ecr
Stayed 1 night in Dec 2024

6/10 Okay

Avelardo P

Stayed 1 night in Feb 2025

10/10 Excellent

Monti

Stayed 2 nights in Feb 2025

10/10 Excellent

mario

Stayed 2 nights in Feb 2025

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful very resourceful they were able to give me suggestions on restaurants in the area and where the Starbucks was
Stayed 2 nights in Feb 2025

10/10 Excellent

Ora

Liked: Staff & service, property conditions & facilities, room comfort
Our stay was great Delicious breakfast Clean and comfortable stay A pool would have been cool or even a hot tube A+
Stayed 2 nights in Feb 2025

10/10 Excellent

ruichun

Stayed 1 night in Feb 2025

10/10 Excellent

Issa Basem

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and very attentive. Area is great with multiple new places to try. Very clean as well both inside and outside of the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

ANNALIZA, GILBERT

Stayed 2 nights in Feb 2025

10/10 Excellent

Pagen

Clean, good customer service.
Stayed 4 nights in Feb 2025