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JW Marriott Phoenix Desert Ridge Resort & Spa

Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

Property amenity
Property amenity
Serves lunch and dinner
Serves lunch and dinner
6 restaurants, breakfast, lunch, dinner served; American cuisine
Luxury
5.0 star property
9.2

Wonderful

Breathtaking elegance in natural splendour

Surrounded by stunning natural beauty, this resort boasts a breathtaking design perfect for both relaxation and business. Enjoy the lazy river, hot tub, and exceptional dining, all while experiencing top-tier service.

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
5350 E Marriott Dr, Phoenix, AZ, 85054
  • Place, Wildfire Golf Club
    ‪1 min walk‬
  • Place, Desert Ridge Marketplace
    ‪5 min walk‬
  • Place, Musical Instrument Museum
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

63-inch Smart TV with satellite channels, TV, video game console

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Mountain View

Mountain view

Club Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Resort view

Room, 1 King Bed, Resort View

8.0 out of 10
Very good
(9 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

Mountain view

Club Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Resort view

Room, 2 Queen Beds, Resort View

9.2 out of 10
Wonderful
(11 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View (Patio)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Patio)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

View from room

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Mountain view

Room, 1 King Bed, Mountain View

  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Living area

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Corner)

63-inch Smart TV with satellite channels, TV, video game console

Suite, 1 Bedroom (Corner)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View

63-inch Smart TV with satellite channels, TV, video game console

Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Phoenix

With a stay at JW Marriott Phoenix Desert Ridge Resort & Spa in Phoenix (North Phoenix), you'll be a 4-minute drive from Mayo Clinic Hospital and 9 minutes from Kierland Commons. .This family-friendly resort is 14.3 mi (23 km) from Talking Stick Resort Casino and 7.2 mi (11.5 km) from Westworld of Scottsdale.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Wildfire Golf Club - 1 min walk - 0.0 km
  • Desert Ridge Marketplace - 5 min walk - 0.5 km
  • Musical Instrument Museum - 3 min drive - 2.3 km
  • Talking Stick Resort Casino - 17 min drive - 24.7 km
  • Arizona State University - 27 min drive - 42.0 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 27 min drive

Restaurants

  • ‪AMC DINE-IN Desert Ridge 18 - ‬9 min walk
  • ‪Yard House - ‬9 min walk
  • ‪Islands Restaurant - ‬12 min walk
  • ‪Dave & Buster's - ‬11 min walk
  • ‪The Whining Pig - Desert Ridge - ‬11 min walk

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

JW Marriott Phoenix Desert Ridge Resort & Spa offers 950 air-conditioned accommodations with video-game consoles and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 63-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 950 air-conditioned rooms featuring refrigerators and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Satellite programming and video-game consoles are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor pools. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Tia Carmen, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This resort has 241101 square feet (22399 square meters) of space consisting of conference space and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Tia Carmen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Twenty6 - This cocktail bar specializes in American cuisine and serves lunch and dinner. Open daily.
MERITAGE -an urban tavern - This brewpub specializes in American cuisine and serves lunch and dinner. Open daily.
Revive Spa Bistro - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Kembara - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 36 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kembara
  • MERITAGE -an urban tavern
  • Revive Spa Bistro
  • Tia Carmen
  • Twenty6

Things to do

  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Lazy river
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 241,101 square feet of conference space
  • 29 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 63-inch smart TV with premium satellite channels
  • Netflix
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 67.84 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

GESELLE

Stayed 1 night in Dec 2025

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was nice overall but the fact thwy didn't tell us the water park was closed put a damper on the getaway since we took out young kids. Also, along with the majority of the pools being closed, the pool construction and jackhammering made for a stay that was less than relaxing while just trying to lounge outside with our children.
Stayed 4 nights in Jan 2026

8/10 Good

Jessica

Stayed 7 nights in Dec 2025

8/10 Good

Terrance

Stayed 7 nights in Dec 2025

10/10 Excellent

Constance

Stayed 2 nights in Dec 2025

10/10 Excellent

Shara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff - traveled with family. Plenty for the kids to do and good food
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room is clean, quiet and housekeeping came daily to refresh our towels and empty the trash. Nice facility and great for family gatherings.
Stayed 5 nights in Dec 2025

8/10 Good

Easton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and food is good. Food and beverage is very pricey here. Expect $100-$200 per meal.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jon

Stayed 2 nights in Dec 2025

4/10 Poor

Jon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who checked us in (Nan?) was totally, unnecessarily rude. Just, rude was his apparent normal way of interacting... then our room - food in the pull out couch, under the curtains gross! The winter features were a letdown. The sled hill is literally for toddlers. The ski machine didn't work for the whole week we have stayed. I asked about us changing rooms since the noise from the frontside of the hotel was awful - was told not an option but we could come back (and wait in line) to see if a PAID upgrade might be available. I only stay in 5 star hotels, others aren't like this...won't stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Sun ah

Stayed 4 nights in Dec 2025

10/10 Excellent

Miguel

Everything was great at this resort. Highly recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mihir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience with kids are Jingle event. Staff was super friendly and resort was great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was amazing & the many amenities/activities available
Stayed 2 nights in Dec 2025

6/10 Okay

Zeping, Sammamish

Travelled with family
Liked: Cleanliness, amenities
There was no staff in the towel station and we have to go around to find one for towels. The water temperature is ok but the slide was not open every day.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sina

Stayed 3 nights in Dec 2025

10/10 Excellent

Prashantkumar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff was friendly. Great Resort for family outing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will be back, nice people, great facilities and Tia Carmen-wow
Stayed 6 nights in Dec 2025

10/10 Excellent

Luis A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Dapeng

Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities are world class, gym, pickleball, pool, etc. Outstanding resort!
Stayed 3 nights in Dec 2025

10/10 Excellent

Leland, Ashburn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Shaun, Oscoda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds. Staff very pleasant and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Clarissa

Stayed 2 nights in Nov 2025

10/10 Excellent

Arica, Massillon

Stayed 5 nights in Nov 2025