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SpringHill Suites Phoenix North

3.0 star property

Photo gallery for SpringHill Suites Phoenix North

Premium bedding, desk, blackout curtains, iron/ironing board
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Exterior
Free daily self-service breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Place, Castles N' Coasters
    ‪3 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Rose Mofford Dog Park
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(7 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(50 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

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  • Free Wi-Fi
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The price is NZ$306
includes taxes & fees
11 Feb - 12 Feb
TownePlace Suites By Marriott Phoenix North

About the area

Phoenix

With a stay at SpringHill Suites Phoenix North in Phoenix (North Phoenix), you'll be a 3-minute drive from Castles N' Coasters and 10 minutes from Grand Canyon University. .This hotel is 5.3 mi (8.6 km) from Lookout Mountain Golf Club and 8.9 mi (14.4 km) from Phoenix Mountains Preserve.

What's nearby

  • Castles N' Coasters - 3 min walk - 0.3 km
  • Rose Mofford Sports Complex - 3 min walk - 0.3 km
  • Rose Mofford Dog Park - 5 min walk - 0.5 km
  • Grand Canyon University - 7 min drive - 8.3 km
  • State Farm Stadium - 20 min drive - 21.4 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Bobby-Q's Restaurant - ‬18 min walk

About this property

SpringHill Suites Phoenix North

Suburban hotel with a 24-hour fitness center, near Castles N' Coasters
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (79 centimetre high)
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Devon

Stayed 3 nights in Nov 2025

4/10 Poor

Serena

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel room was great but the staff at the front desk in the am are very rude
Stayed 1 night in Nov 2025

10/10 Excellent

marcos

Stayed 1 night in Nov 2025

6/10 Okay

Jesus

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was dated. Needs new paint. The carpets were very stained in multiple areas. The hot tub was broken. The ac unit in the room had a squeak like a loose band.
Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our hotel breakfast was only available at a neighboring hotel which was out of food and no place to sit. Front doors to hotel locked 24/7. Had to call to get in. Staff engaged with their personal phones not the guest. Terrible experience. We will not return.
Stayed 3 nights in Oct 2025

2/10 Terrible

Theresa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Only because there is nothing lower than a 1 star i would not give them any Stars. I rented 2 rooms 1 for me and one for my nephew and nieces that I took to Water park. When we checked in the lobby was full of homeless people asking for courtesy water.When we checked out i always leave my room spotless and i did the same for the kids to. These are good kids with excellent grades ages 14-17 which is why i rewarded them with the water park. When i asked for a receipt they could not give me one but would email me one. I paid for one room and the second room was thru a 3rd party booking. 2 days after arriving back home in Tucson, I finally received my bill with another almost 300 charge. When I called for an explanation, they told me it was a charge for smoking and drugs use in the rooms. I just about fell on the floor. The girl at front desk was rude and hung up on me. I had to send my bank proof that i was a non smoker by sending them my life insurance policy that shows a prefered rating. I also offered to drug test all the kids but told I would expect the Hotel to pay for it. I called corporate. the first woman i spoke with was very empathetic and said someone else would reach out to help resolve. I was threatening law suits. No one helped and my bank finally refund me my money. This is the worst Hotel experience Ihave ever had in my life. DO not stay. Beware of rip off practices.
Stayed 1 night in Aug 2025

6/10 Okay

Amris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an older location and hasn’t had any recent renovations. You can see it on the grounds that things need to be addressed. Dirty stained tubs, rusty rings around shower drains, stained furniture. Staff super friendly and tried accommodating for properties short comings. I’ve had great experiences at other springhill locations so I had high hopes for this one.
Stayed 2 nights in Oct 2025

8/10 Good

FREEMAN

Liked: Staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachelle

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not remember their names but, the young ladies at the front desk on October 17-19 Were incredibly helpful and polite. I had an issue with a guest making a lot of noise above my room and the evening clerk was kind enough to ask the guest to quiet down. This was at 11P.M. For reference.
Stayed 1 night in Oct 2025

6/10 Okay

Carlos G

Liked: Staff & service
Like Freeway proximity. Dont like smell like humidity and carpets are not clean
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Stayed 3 nights in Oct 2025

8/10 Good

Shereida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Friendly staff.
Stayed 2 nights in Oct 2025

4/10 Poor

Terri, Des Moines

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. TRAVELOCITY REVIEWS MUST BE FAKE!!! Carpet absolutely filthy. Trash and filthy floor in elevator entire 4 days. Wanted to purchase cold water but wasn’t stocked in cooler for 3 days even though they had it available. Hot tub filthy, full of dirt and debris. Had to change out room keys multiple times a day if key came anywhere close to a cell phone. Business center was “out of order” during entire stay. Management would not respond to requests to resolve the situation even though I sent photos as proof. Very disappointed in Travelocity and Bonvoy properties
Stayed 4 nights in Oct 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was great.
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Stayed 2 nights in Oct 2025

4/10 Poor

anand

Disliked: Cleanliness, property conditions & facilities
Dirty room without vacuums
Stayed 4 nights in Oct 2025

2/10 Terrible

Angel Ivan

Stayed 2 nights in Oct 2025

2/10 Terrible

Todd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms we had were dirty not vacuumed or trash picked up at all n other room had not toiletries and no on answered at front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Sep 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was unfortunately a very uncomfortable stay. Although I paid for the stay via the hotels app. The clerk still charged my credit card an additional 274 dollars. From the clerk to the assistant general manager, never once did I hear an apology for the clear mistake. The clerks were defensive and combative. Making the stay very difficult.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Ashebir

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Sep 2025