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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Reception
Exterior
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min drive‬
  • Place, Chase Field
    ‪6 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(266 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Mortgage Matchup Center - 5 min drive - 5.7 km
  • Chase Field - 6 min drive - 5.7 km
  • Arizona State University - 10 min drive - 11.3 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Jack in the Box - ‬3 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 706 out of 1271 reviews
Rating 8 - Good. 321 out of 1271 reviews
Rating 6 - Okay. 119 out of 1271 reviews
Rating 4 - Poor. 46 out of 1271 reviews
Rating 2 - Terrible. 79 out of 1271 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jajaira

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt comfortable without any issues, except that the sheets were a bit stained and my skin started to itch
Stayed 1 night in Aug 2025

10/10 Excellent

Ottilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first we were hesitant with the location of this hotel. It is not the best neighborhood but once we checked in, we were pleasantly surprised. The hotel has been completely renovated. It is freshly painted, new flooring, furniture and well maintained. It was nice and close to the airport so for anyone needing a night or two, it was perfect.
Stayed 1 night in Jul 2025

4/10 Poor

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Chime paid and booked my room. However, Chime VISA credit card was refused when checking in. Needed for incidentals…. They claim they have to have a bank that uses a building. Never heard this nonsense before and I stay at hotels monthly. Bad business
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay for the low price! Staff was friendly! Shower was fairly new. Breakfast was decent. Would come back again. It is just simple enough to enjoy for short term stay or for work.
Stayed 1 night in Aug 2025

10/10 Excellent

Lan-Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night. Convenient shuttle service.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne, Cambria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Icomfortably
Stayed 1 night in Aug 2025

10/10 Excellent

Maria D

Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

toni

Best in Arizona
Stayed 1 night in Aug 2025

10/10 Excellent

Fausto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised!

Big and clean room. Newer and working amenities. Very Clean and comfortable... and a great price! Found my new stay for all my next business trips to Phoenix
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable bed. Bathroom was clean and spacious. I would say there again. Price was good
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Martina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel installations were great and close to the airport
Stayed 1 night in Aug 2025

6/10 Okay

Nitin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Decent Room, Unhelpful Staff

Decent stay, although the person in the front desk was not very helpful. Asked for late check out by just a few minutes which was denied. Also asked if I could store my bags there for a few hours which was also denied as "the hotel does not store bags". No hotel I have ever been at up to this point has ever refused to store my bags.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Stayed 3 nights in Jul 2025

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service
It was ok, that's all. Not like an best western. I would not stay here again. Old ran down
Stayed 1 night in Jul 2025

10/10 Excellent

Paulo

Stayed 1 night in Jul 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they need new smarts TV
Stayed 1 night in Aug 2025

10/10 Excellent

Gadi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and very well taken care of
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy, Great Bend

Stayed 1 night in Jul 2025

2/10 Terrible

Tarry, Newhall

Stayed 2 nights in Jul 2025