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SureStay By Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay By Best Western Phoenix Airport

Lobby
Property amenity
Free daily continental breakfast
Outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪7 min walk‬
  • Place, Ballet Arizona
    ‪12 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(106 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(344 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Phoenix

A stay at SureStay By Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 7 min walk - 0.6 km
  • Ballet Arizona - 12 min walk - 1.0 km
  • El Zaribah Shriners Auditorium - 4 min drive - 3.4 km
  • Phoenix Convention Center - 8 min drive - 7.5 km
  • Chase Field - 8 min drive - 7.9 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive

About this property

SureStay By Best Western Phoenix Airport

SureStay By Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay By Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1088 out of 2081 reviews
Rating 8 - Good. 531 out of 2081 reviews
Rating 6 - Okay. 235 out of 2081 reviews
Rating 4 - Poor. 90 out of 2081 reviews
Rating 2 - Terrible. 137 out of 2081 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MICHELE

Disliked: Cleanliness, property conditions & facilities
We did not stay in this room. The entire facility was filthy!! There were a ton of homeless ppl in the parking lot, there were ppl smoking drugs in the parking lot. It is in a bad part of town and as a female I did not feel safe staying there!! This should not be on your app as a place to stay!!
Stayed 1 night in Feb 2026

4/10 Poor

Mariam

Stayed 1 night in Feb 2026

10/10 Excellent

Amelia

Stayed 1 night in Oct 2025

6/10 Okay

kris

Travelled with family
Liked: Cleanliness
The room was clean and had what we need. But it felt cheap. The shuttle service to the airport was great. Breakfast was adequate. The area around the hotel was sketchy.
Stayed 1 night in Feb 2026

10/10 Excellent

Mariana Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and room was clean and very comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was so easy, and the young lady working was super helpful. The hotel was spotless, and we would recommend it to anyone!
Stayed 1 night in Feb 2026

8/10 Good

Kimiko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed during the off-season, so it was very quiet and comfortable. The property was clean, and housekeeping was clearly very well maintained. Overall, a very pleasant stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Ronald, Loudon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room.
Stayed 1 night in Feb 2026

6/10 Okay

Carol

Liked: Cleanliness
Disliked: Amenities
It was your basic room. Nothing special
Stayed 1 night in Jan 2026

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities
My daughter and I pulled in to the parking lot and were scared. There were homeless people living under tarps on the corner. There were very scary looking people in the parking lot and it looked as if they were dealing drugs. We were scared to even get out of the car. We left and stayed elsewhere. The hotel would not refund my money. I do not recommend this hotel. It is very unsafe
Stayed 1 night in Feb 2026

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great value close to the airport very clean!
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Stayed 1 night in Jan 2026

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
The staff is very nice and the rooms are large and clean. The breakfast was mediocre
Stayed 1 night in Feb 2026

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and ok. Area is sketchy. There is nothing around and it wasn’t only our impression it wasn’t safe, we were told by multiple people. We had to order food and there were only two places to choose from. Asian or Italian, which was fine. We ordered Italian, but we couldn’t pay online by credit card because it would not accept our Canadian address as the cardholder. You could not change the country, it would only take States not provinces. So we clicked to pay cash, and had an extra 4$ “cash handling “ fee. I find that outrageous. Hotel staff were nice. Breakfast was bad. If Empty Carbs, sugar and Unripe bananas are your jam, this is the place for you. Donuts, white bread, sugar cereal. Not much.
White carb breakfast.
For some weird reason you get only half size pillows
Stayed 1 night in Jan 2026

6/10 Okay

Karl, Villa Rica

Liked: Cleanliness, property conditions & facilities
It was adequate. Nothing bad.
Stayed 1 night in Jan 2026

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was nicer than expected. Bed makes lots of noise with little movement but other than that the room was great. Very friendly staff, the two gentleman that checked us in could not be more helpful!
Stayed 1 night in Feb 2026

10/10 Excellent

Mandeep

Stayed 1 night in Feb 2026

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms, quick check in process,
Stayed 1 night in Jan 2026

8/10 Good

vincent

Liked: Cleanliness, staff & service, amenities
Room very clean, staff great
Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Stayed 3 nights in Jan 2026

8/10 Good

Claudia, Roseburg

Liked: Cleanliness, amenities, property conditions & facilities
The
Stayed 1 night in Feb 2026

4/10 Poor

David

Stayed 1 night in Jan 2026

8/10 Good

Brad

Very clean and close to airport
Stayed 1 night in Jan 2026