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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free daily continental breakfast
Outdoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪5 min walk‬
  • Phoenix Convention Center
    ‪5 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior

Country Inn & Suites by Radisson, Phoenix Airport, AZ

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very good, (2454)
The price is NZ$143
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from PHX Arena. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • PHX Arena - 5 min drive - 5.7 km
  • Chase Field - 6 min drive - 5.7 km
  • Arizona State University - 10 min drive - 11.3 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Barrio Cafe - ‬7 min drive
  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 347 out of 668 reviews
Rating 8 - Good. 183 out of 668 reviews
Rating 6 - Okay. 75 out of 668 reviews
Rating 4 - Poor. 25 out of 668 reviews
Rating 2 - Terrible. 38 out of 668 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rockhem Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

6/10 Okay

Debie

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Unfortunately, they were repaving their whole parking lot and entryway. So it was noisy and stinky. Also made it a bit of a challenge to get around. It would’ve been nice to know. If we would’ve known, we would’ve gone to a different hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shuttle to the airport was good, the place was clean but the walls are paper thin! We could not sleep
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a pleasant surprise! We needed a one night stay close to the airport, and after being on the road for two weeks we were just hoping for a comfy bed. We received excellent service at check-in, the room was clean and spacious, the beds were comfy, and the shower was hot with good water pressure. A 7-minute drive to the airport. The only small snag was the driveway being paved, so we had to park far away from our room. I would recommend this hotel for people traveling through the Phoenix area.
Stayed 1 night in Mar 2025

2/10 Terrible

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

ron

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Not worth price but ok. Neighborhood is sketchy especially at night
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness
Industrial neighborhood. Simple motel that was very clean.
Stayed 1 night in Mar 2025

4/10 Poor

Derek

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking lot was torn up so there were no lines in the parking lot. Staff did not let us know they would be laying new asphalt the following morning after check in. My door was open, not latched, when I got to it and it did not close properly. Had to either slam the door or mess with it to get it to latch and the bottom third of the door did not close all the way, I could see significant daylight between the door and the frame. The sink did not drain properly either.
Stayed 1 night in Mar 2025

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities
Very convenient to the airport. Staff was friendly and professional and efficient. Breakfast was very good. The room was very clean and spacious.
Stayed 1 night in Mar 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

8/10 Good

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Dirty streets
Stayed 1 night in Mar 2025

4/10 Poor

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern & clean. Noisy & paving parking lot. Smelly inside room. Barking dogs on adjoining property. Thin walls & floor can hear everything Close to airport & has shuttle.
Stayed 1 night in Mar 2025

4/10 Poor

Janette

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a motel where your door opens to the parking lot. Not in a great area but barely passable. cheaper than most so that should have been a sign— but 7 star rating at best. strange smell in room but everything appeared clean. bed was noisy- when moving it sounded like springs rubbing. shuttle to airport on the hour only and with 24 hour notice
Stayed 1 night in Mar 2025

2/10 Terrible

Tara

Stayed 2 nights in Mar 2025

4/10 Poor

Meryl

Liked: Staff & service, property conditions & facilities
I didnt like that there wasn't a hot tub and it said there was. That was a deal breaker.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Amenities
Very comfortable bed. The best one I've slept in in awhile.
Stayed 2 nights in Mar 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a very nice stay. The room was clean and bed was comfortable, everything looks new. We had a quiet night
Stayed 1 night in Mar 2025

8/10 Good

Pam

Liked: Property conditions & facilities
Disliked: Amenities
It is very convenient to airport. The desk clerk was helpful and friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Paul, Hot Springs

Liked: Staff & service
Disliked: Cleanliness
I’ve never seen a toilet this small and I work in a hospital!! Can’t reach the toilet paper even if you’re standing (I used Kleenex from the other room. I walked to the convenience store for snacks and was told that you don’t go out after dark. The room looks clean though and the front desk guys were friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Kay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
None
Stayed 1 night in Mar 2025

8/10 Good

Larry

Liked: Staff & service, property conditions & facilities
Long wait tp check in, only one person working front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great
Stayed 2 nights in Mar 2025

8/10 Good

chris

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025