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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Reception
Outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Footprint Center
    ‪6 min drive‬
  • Phoenix Convention Center
    ‪6 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Footprint Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 6 min walk - 0.5 km
  • Footprint Center - 6 min drive - 5.8 km
  • Phoenix Convention Center - 6 min drive - 6.0 km
  • Chase Field - 6 min drive - 5.5 km
  • Arizona State University - 9 min drive - 10.1 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 246 out of 488 reviews
Rating 8 - Good. 128 out of 488 reviews
Rating 6 - Okay. 60 out of 488 reviews
Rating 4 - Poor. 24 out of 488 reviews
Rating 2 - Terrible. 30 out of 488 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Jewel in Phoenix near airport

Clean.Quiet. Sleek minimal decor. Wonderful bedding. Friendly efficient staff. We will stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharri-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and easy to get to the sky airport!
Stayed 1 night in Feb 2025

6/10 Okay

Luis Fernando Reyes

Travelled with partner
Liked: Cleanliness
Was on 1st floor, can hear everything from second floor. Is really close to airport which is nice for early flight but feels a little unsafe.
Stayed 1 night in Jan 2025

8/10 Good

Gregory, Louisville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Standard motel with pool. Breakfast was spartan. We appreciated the clean, convenient shuttle from and to the airport.
Stayed 1 night in Jan 2025

8/10 Good

Gadiel

Stayed 1 night in Jan 2025

4/10 Poor

Mary E.

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and staff very much. The shuttle driver was excellent! It was a bit noisy outside the property. We felt very safe there, but off property was a bit touchy. We would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Premita

Liked: Cleanliness, property conditions & facilities
Excellent value for money
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

surestay

the room was a good size and clean..breakfast had cereals yoghurt and fruit but no hot breakfast or protein so was missing eggs and sausage for price of room i thought hot breakfast wud be there
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Stayed 1 night in Jan 2025

10/10 Excellent

Jan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit, great parking and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phillip

Stayed 1 night in Jan 2025

6/10 Okay

William

Liked: Staff & service, property conditions & facilities
Close to airport. Otherwise its not a good area to be in. Pricey for what it is…. Place to sleep before/afrer a flight while traveling. Or driving long distance & need a bed.
Stayed 1 night in Jan 2025

6/10 Okay

Deb

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were gaps under the doors. Very loud. Did not feel like the quality of a best western at all
Stayed 1 night in Jan 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was fine, except

Everything was fine, except the yogurt machine in the breakfast room didn't work.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

At 3:10 when we came to check in there was about 6 check ins before us. The front desk said rooms were not ready. The manager went to check with staff and they cleared enough rooms for the waiting guests. It would seem that a better communication between staff and the front desk so guests are not backup up to check in at the check in time. The rooms were clean and beds were comfortable. The Continental breakfast could use some fruit or something more substantial than doughnuts and carb offerings We chose this hotel due to the location of services we needed during our start
Stayed 5 nights in Jan 2025

6/10 Okay

STACY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and check in was good. The area around the hotel was not. Traveling alone, I didn't feel safe. As long as you're with someone, then it's ok. Price was good. Close to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Airport shuttle was easy and timely. Check in was smooth and staff was friendly and knowledgeable.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is nice very clean and the room is great just don’t feel like the neighborhood is safe appearing. Limited dining in the immediate area
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Got in at 2am. Check in was easy and liked the fact that it’s close to the airport. Little noisy but overall a nice place to stay
Stayed 1 night in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Newly renovated. Near the airport
Stayed 1 night in Jan 2025