The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Terrace/patio
Deluxe Room, 1 Queen Bed, Non Smoking
Exterior
Front of property – evening/night
1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Spa

Explore the area

View map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

A stay at The Clarendon Hotel & Spa, BW Signature Collection places you in the heart of Phoenix, within a 5-minute drive of Saint Joseph's Hospital and Medical Center and VA Hospital & Medical Center. .This spa hotel is 2.2 mi (3.6 km) from Phoenix Indian Medical Center and 3 mi (4.9 km) from Phoenix Children's Hospital.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 10 min walk - 0.9 km
  • Barrow Neurological Institute - 17 min walk - 1.5 km
  • Encanto Park - 3 min drive - 2.3 km
  • Encanto Golf Course - 4 min drive - 3.1 km
  • Heard Museum - 4 min drive - 3.0 km

Getting around

  • Indian School - Central Station - 10 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪BoSa Donuts - ‬9 min walk
  • ‪7 Leaves Cafe - ‬10 min walk

About this property

The Clarendon Hotel & Spa, BW Signature Collection

Art Deco hotel with a full-service spa and a 24-hour fitness center
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Lazy Bee. Services include massages. The spa is open daily.
Stay in one of 105 guestrooms featuring Smart televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
At The Clarendon Hotel & Spa, BW Signature Collection, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
AZLIN At The Clarendon - Onsite cocktail bar.
AZLIN At The Clarendon - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • AZLIN At The Clarendon
  • AZLIN At The Clarendon

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Breakfast
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

Reviews

The Clarendon Hotel & Spa, BW Signature Collection Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 266 reviews
Rating 8 - Good. 39 out of 266 reviews
Rating 6 - Okay. 58 out of 266 reviews
Rating 4 - Poor. 33 out of 266 reviews
Rating 2 - Terrible. 34 out of 266 reviews

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

6/10 Okay

Sevag

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Disliked: Amenities, property conditions & facilities
Upon check-in, I was informed that the restaurant and bar were closed for the summer, which really took away from the overall experience. My room was very basic, with several issues — the nightstand lights flickered, and the bathroom vanity light didn’t work at all. To make matters worse, housekeeping knocked on my door at 10 a.m., pressuring me to leave even though checkout wasn’t until 11 a.m.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jaychelle

Travelled with group
Liked: Cleanliness
Great enjoy stay a mirror near the desk would be great other then that I would come back
Stayed 1 night in Sep 2025

6/10 Okay

Mark, Half Moon Bay

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was lovely. The area was a bit sketchy. The room was clean but had issue like lights not working and no blackout curtains so streetlights and other lights lit the room timely all night. There was clearly an attempt to modernize the room but fell a little short. For a simple place to sleep, it fit the bill.
Stayed 1 night in Sep 2025

8/10 Good

Epenesa

Stayed 1 night in Sep 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic retro feel, Steph was wonderful. The only issue is there were no food services - restaurant and rooftop bar were closed for the summer. It would have been good to know that prior to booking - pook space at night was especially enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

Abhichandra, Milpitas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 1 night in Aug 2025

10/10 Excellent

Benai

Stayed 1 night in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great but its not the same vibe as before. I used to stay here and enjoy the rooftop entertainment, the restauran and also the pool was a great vibe. Sometimes they would hv fun pool parties and it was great for staycation. This time everything was close, it was just like any ordinary hotel. I guess I was expecting to hv the same experience, but was informed that now its under new owner, new management.
Stayed 1 night in Aug 2025

2/10 Terrible

Luke

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Catfish hotel !

This hotel is nothing like it is presented in the pictures. Everything is dated and old looks like it has not been renovated in a very long time. I specifically booked here because it said they had a continental breakfast, which was also a lie. Their restaurant and bar are also closed in the summertime but rather than tell you that on the website, they wait till you check in to drop the bad news The beds are extremely low and the room is archaic. I never typically complain, but I hate being lied to. I would’ve never booked here had I known the reality of the property. Beware ! you will get catfished like a bad tender date..
Stayed 1 night in Aug 2025

2/10 Terrible

Jude

Liked: Staff & service
Strong smell of cleaning agent, when lights are off and AC switches on, the lights flash on even in off position all night long. Seems like someone is coming in your room and turning on the lights. There was hair all over in the bathroom and bed. Office chair has broken spring inside that sticks you in the leg when you sit in it. Had two more nights to stay, went to cancel at 9am but was only able to get one night refunded cause it was too late in the day to cancel for that night. Picture on line must be from 10 yrs ago looks nothing like that now. They said there was a continental breakfast, 2x4 table with 5 mini muffins in a plastic tray and a single cup mini coffee machine is what you get. The restaurant and bar they say is there, it’s closed and empty. Looking at the reviews it looks to have been closed around a year ago but it’s still in the web page as open. Unless you like paying for disappointment I wouldn’t stay here
Stayed 1 night in Aug 2025

6/10 Okay

Stacie Marie

Stayed 2 nights in Aug 2025

8/10 Good

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

LYNDSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leshay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

kisha

Disliked: Property conditions & facilities
Noisy at night had to leave after 1 night
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy, Folsom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly, price was great, room was huge, clean, very nice. Bed great, awesome Nestle coffee machine which I have only seen on cruise ships or in Europe. Pool was fun to spend time. The property is run down on the outside. I don’t think many people were staying there because the parking lot was empty except for a few cars. Mayb
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

ameenah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025