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Tru by Hilton Gilbert

2.5 star property

Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Business centre
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Place, SanTan Village
    ‪14 min walk‬
  • Place, Gilbert Arizona Temple
    ‪4 min drive‬
  • Place, Chandler Fashion Center
    ‪15 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(84 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
DoubleTree by Hilton Phoenix - Gilbert
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,001 reviews
The price is NZ$220
includes taxes & fees
24 Nov - 25 Nov
DoubleTree by Hilton Phoenix - Gilbert

About the area

Gilbert

Located in Gilbert, Tru by Hilton Gilbert is in the suburbs, a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center. .This hotel is 11.2 mi (18 km) from Golfland Sunsplash and 11.6 mi (18.6 km) from Salt River Tubing.

What's nearby

  • SanTan Village - 14 min walk - 1.2 km
  • SanTan Village Marketplace - 14 min walk - 1.2 km
  • Gilbert Arizona Temple - 4 min drive - 3.8 km
  • Mercy Gilbert Medical Center - 4 min drive - 4.2 km
  • Chandler Fashion Center - 15 min drive - 21.5 km

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Main Event Gilbert - ‬8 min walk
  • ‪Dog Haus Biergarten - ‬13 min walk
  • ‪Salt Tacos y Tequila - ‬10 min walk
  • ‪Grimaldi's Pizzeria - ‬9 min walk

About this property

Tru by Hilton Gilbert

Suburban hotel with free breakfast and a 24-hour fitness center
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Gilbert. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1009 reviews
Rating 8 - Good. 208 out of 1009 reviews
Rating 6 - Okay. 70 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty accommodating for active people and people with pets. We stayed with a travel ball team and they had a good time. The shower could use some kind of sticky pads or something though. I did slip a couple times.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property
Stayed 2 nights in Jul 2025

10/10 Excellent

nancy

Stayed 1 night in Jul 2025

10/10 Excellent

Harley, Yuma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. Always a pleasant stay & wonderful staff!
Stayed 1 night in Jul 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We tried to sleep in room 142 but were eaten alive by bedbugs which we saw in the bed My husband was covered in red welts We had to leave at 3am The office staff said “That can happen” I do not recommend this to anyone It is a parasitic blood pathogen and dangerous to health & well being unacceptable conditions
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The game room was great! Need a new mattress in room 413. The current one was lumpy. Room door sticking. Took a lot of strength to open and close properly. Otherwise everything else was great.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean and comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana Paula, Henderson

Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy and clean, great breakfast

We enjoyed a 2-night stay for a family funeral at the Tru Hilton Gilbert. The room was clean and comfortable, easy to keep nice and cool, and well-stocked with everything we needed. We particularly enjoyed the excellent breakfast offerings and definitely would have taken advantage of the pool and game area if we had stayed longer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Philecia

Travelled with family
Liked: Cleanliness, property conditions & facilities
No continual breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re staying with family, there’s so many restaurants a walkable mall that’s out in the open, close places to go and the building staff the rooms are excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Lester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, bad bed.

With the exception of the bed, everything was great. Clean, well stocked, nice temp in the room, quiet and dark. As for the bed, I would have been more comfortable sleeping on the bare floor. At some point, you need to go back to softer beds. Hard beds last longer, yes, but softer beds improve circulation and make customers happier.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kiki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Vet clean lobby and rooms with friendly staff. Breakfast was hot and delicious with 24hr hot beverage station. The kids really enjoyed swimming in the clean, beautiful pool. Overall a great experience and very affordable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brittin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Lawrence

Stayed 2 nights in Jun 2025

10/10 Excellent

esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its comfortable I like it. Stayed here various times before. Always a pleasure to come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Petra, Murrieta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Excellent location and all of the staff made us feel very welcomed. Breakfast being served until 10am was very much appreciated. This allowed us to sleep in a little and still enjoy a hot breakfast before exploring Gilbert. We will definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place to stay
Stayed 7 nights in Jun 2025