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2 outdoor pools, pool loungers

Novotel Phu Quoc Resort

  • Pool
  • All-inclusive
  • Spa
  • Free airport shuttle
4.4 out of 5, Excellent, 692 reviews
The price is NZ$161
includes taxes & fees
22 Sept - 23 Sept
Novotel Phu Quoc Resort

About the area

Phu Quoc

When you stay at SOL by Meliá Phu Quoc in Phu Quoc, you'll be on the waterfront, within a 10-minute drive of Phu Quoc Night Market and Phu Quoc Beach. .This beach hotel is 9.8 mi (15.7 km) from Sao Beach and 13.9 mi (22.4 km) from Ong Lang Beach.

What's nearby

  • Sonasea Beach - 17 min walk - 1.5 km
  • Sonasea Phu Quoc Night Market - 3 min drive - 2.3 km
  • Phu Quoc Beach - 7 min drive - 5.7 km
  • Phu Quoc Night Market - 11 min drive - 10.3 km
  • Bai Vong Port - 12 min drive - 11.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 6 min drive

Restaurants

  • ‪Cafe Espresso - ‬8 min drive
  • ‪Sailing Club - ‬8 min drive
  • ‪Salt 'N' Pepper - ‬7 min drive
  • ‪Ink 360 - ‬8 min drive
  • ‪Sik Gaek Korean Cuisine - ‬4 min drive

About this property

SOL by Meliá Phu Quoc

Luxury hotel on the beach, with 2 outdoor pools
SOL by Meliá Phu Quoc offers 284 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.
Make yourself at home in one of the 284 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary at scheduled times.
SOL by Meliá Phu Quoc has 3 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free return airport shuttle from 8:00 AM to 8:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 675000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1300000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 4000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: VND 675000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 1300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1700449191

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sol Beach House Phu Quoc Hotel
Sol Beach House Phu Quoc Melia Hotel
Sol Beach House Phu Quoc Melia
Sol House Phu Quoc Melia
SOL by Meliá Phu Quoc Hotel
SOL by Meliá Phu Quoc Phu Quoc
Sol Beach House Phu Quoc by Melia
SOL by Meliá Phu Quoc Hotel Phu Quoc

SOL by Meliá Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 835 reviews
Rating 8 - Good. 285 out of 835 reviews
Rating 6 - Okay. 81 out of 835 reviews
Rating 4 - Poor. 22 out of 835 reviews
Rating 2 - Terrible. 22 out of 835 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kristofer

Stayed 7 nights in Jun 2025

10/10 Excellent

Nicolas

Stayed 3 nights in May 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were wonderful. After realising our initial room had faults they upgraded us to the suite without charge. They made the effort to leave a small desert for my partner on their birthday and on our anniversary in the room. Overall I was very impressed
Stayed 6 nights in May 2025

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and very peaceful. Beautiful gardens outside.
Stayed 7 nights in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing location.
Stayed 2 nights in May 2025

8/10 Good

LeThuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for touring the island. Nice quiet area, short drive to the airport. The staff is the best thing about this resort. Everyone I encountered from reception, wait staff, yoga instructor, cleaning and ground crews would greet us with a smile and are very helpful. Unusual bathroom glass enclosure is good for couple but not for everyone. The pool is lovely but we couldn’t use it since we happened to be there during Vietnamese National holidays so it was overused by unruly children and loud parents!
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool area was great, we have stayed here before so knew what to expect
Stayed 4 nights in Apr 2025

10/10 Excellent

Satha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort!!! The entrance into the hotel was beautiful! The check in was easy & quick. We had a room with our own pool acces (shared with a few other rooms). The room was very spacious!! The grounds and pool area was beautiful!! There were so many places to layout! There’s a swim up bar. The hotel has beach access. Our stay included a breakfast buffet. There were so many options to choose from!! And their spa is a MUST!! Thank you!!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We got an upgrade because we stayed over aweek. It was very much appreciated. All the staff were excellent. The included bread buffet was very large and quite varied. The pools were excellent. Fro. Shallow fir thechildren to deep enough for adults. The grounds people were constantly keeping things beautiful every day. Even on rainy days. I highly recommend.
Stayed 12 nights in Apr 2025

10/10 Excellent

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful which always makes a pleasant stay anywhere
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa, Portsmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Hui Lin, HECTORVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool and room
Stayed 5 nights in Mar 2025

10/10 Excellent

No

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and relaxing 👍💕
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quiet break away from the business of life. Provides a place to either relax by sitting around the pool and beach or a base to explore the island.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony, Evansville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star vacation

Our overall stay was wonderful from the buffet breakfast to the most helpful and friendly staff, this was a great choice..
Stayed 6 nights in Mar 2025

10/10 Excellent

Damien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly tired resort but very tidy, nice quiet beach
Stayed 5 nights in Feb 2025

8/10 Good

Andrew Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff and facilities were amazing. The resort has everything for an all inclusive stay. If you want to explore the island, they can arrange a car or taxi. But the resort is not near any other shopping strip (which may appeal to some!) and Ola Beach Club must have had a bad day, as their service one evening was sub-standard with several dishes unavailable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Tedd, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach and pool. Nice room.
Stayed 7 nights in Feb 2025