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Aparthotel

The Nchantra Pool Suite Phuket

4.5 star property

Photo gallery for The Nchantra Pool Suite Phuket

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; international cuisine, beach views
Lobby sitting area
Lobby sitting area
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Breakfast available
  • Room service
  • Barbecue grill
  • Pool

Explore the area

View map
41/44 Moo 1 Sirey Beach, Muang, Ratsada, Phuket, 83000
  • Place, Ratsada Pier
    ‪6 min drive‬
  • Place, Phuket Weekend Market
    ‪9 min drive‬
  • Place, Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪10 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Room

2 bedrooms, in-room safe, individually decorated, individually furnished

Junior Room

  • 160 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa

2 bedrooms, in-room safe, individually decorated, individually furnished

Junior Villa

  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Exclusive Villa

Exclusive Villa

Exclusive Villa

  • 3 bedrooms
  • Resort view
  • Sleeps 6
  • 3 King Beds

View all photos for Elite Suite

2 bedrooms, in-room safe, individually decorated, individually furnished

Elite Suite

  • 200 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Villa

2 bedrooms, in-room safe, individually decorated, individually furnished

Standard Villa

  • 200 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Villa

Outdoor pool, pool umbrellas, pool loungers

Family Villa

  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room

2 bedrooms, in-room safe, individually decorated, individually furnished

Family Room

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Presidential Villa

Outdoor pool, pool umbrellas, pool loungers

Presidential Villa

  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Ratsada

When you stay at The Nchantra Pool Suite Phuket in Ratsada, you'll be on the beach, within a 15-minute drive of Phuket Weekend Market and Central Festival Phuket Shopping Center. .This beach aparthotel is 12.7 mi (20.4 km) from Patong Beach and 13 mi (20.9 km) from Bangla Road.
View more Aparthotels in RatsadaOpens in a new window

What's nearby

  • Ratsada Pier - 6 min drive - 3.9 km
  • Phuket Weekend Market - 9 min drive - 6.5 km
  • Limelight Avenue Phuket - 9 min drive - 6.5 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 10 min drive - 8.5 km
  • Bangkok Hospital Phuket - 13 min drive - 9.6 km

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬5 min drive
  • ‪Seasonal Tastes - ‬4 min drive
  • ‪ครัวนิยม (Krua Niyom) - ‬8 min drive
  • ‪Prego By The Beach - ‬4 min drive
  • ‪Chester's Coffee (เชสเตอร์ คอฟฟี่) - ‬6 min drive

About this property

The Nchantra Pool Suite Phuket

Luxury aparthotel on the beach, with outdoor pool
The Nchantra Pool Suite Phuket offers 53 air-conditioned accommodations with DVD players and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations include desks. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ratsada aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 53 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished patios. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at The Bay Restaurant, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Bay Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)

Restaurants on site

  • The Bay Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Oven

Dining

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 350 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished patio
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach yoga
  • Billiards/pool table
  • Gym
  • Boat tours nearby
  • Fishing nearby
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Outdoor pool (guest access) nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 53 units
  • 9 buildings
  • Banquet hall
  • Built in 2012
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for THB 2000.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 170 for children
  • Airport shuttle fee: THB 6 per vehicle (one-way)
  • Airport shuttle fee per child: THB 2 (one-way), (from 1 to 6 years old)
  • Crib (infant bed) fee: THB 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Nchantra
Nchantra Pool Suite
Nchantra Pool Suite Residences
Nchantra Pool Suite Residences Apartment
Nchantra Pool Suite Residences Apartment Phuket
Nchantra Pool Suite Residences Phuket
Nchantra Pool Suite Residences Aparthotel Ratsada
Nchantra Pool Suite Residences Aparthotel
Nchantra Pool Suite Residences Ratsada
Nchantra Pool Suite Phuket Aparthotel Ratsada
Nchantra Pool Suite Phuket Aparthotel
Nchantra Pool Suite Phuket Ratsada
Nchantra Pool Suite Phuket
The Nchantra Pool Suite Phuket Ratsada
The Nchantra Pool Suite Phuket Aparthotel
The Nchantra Pool Suite Phuket Aparthotel Ratsada

Reviews

The Nchantra Pool Suite Phuket Reviews

8.0

Very good

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 79 reviews
Rating 8 - Good. 29 out of 79 reviews
Rating 6 - Okay. 9 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

Reviews

2/10 Terrible

Kei

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness

Not as shown in photos

Really run down hotel, everything is in need of a good clean, paint and some TLC. Photos don’t represent the current state of the property. We also didn’t have any water all morning and when it did come back the pressure wasn’t good. Breakfast was very limited and didn’t look appetising, chicken nuggets and some eggs. We were supposed to stay 2 nights but ended up checking out after 1, at check out the receptionist said we could get a refund via hotels.com but when we followed up they refused to refund us.
Stayed 2 nights in Oct 2024

6/10 Okay

Manjur

Travelled with family
Liked: Cleanliness
The location is okay, accommodation is nice but the building has serious damp issues and extremely smelly. Tiled floors were wet and very slippery that can be described as hazardous (we were convinced that could be both leak and humidity). Staff were kind wipe floor with towels a the next day change us to a different accommodation (standard villa on the same row) but the 2nd one was even worse. Damp and puffiness on wood cladded feature walls and floors were clearly visible, surely needs serious fixing and perhaps renovation. We chose to stay away from the buys area so the location was okay, used Bolt for most of our journeys. It suited us as the pier for Phi Phi boat trip was approx 15 mins drive. Private beach is certainly a bonus but we never used it due to time factors. Staff tried to help, communication was a bit difficult using google translate, so we would rate the property as average.
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, room comfort
the property is at very good location and my boy loves to go to the beach in couple minutes. Stuffs are very kind and provide excellent services.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
Stayed 8 nights in Mar 2020

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Stayed 6 nights in Dec 2019

8/10 Good

Art, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities
Nice spacious rooms with balcony and rooftop view.
Stayed 4 nights in Dec 2019

10/10 Excellent

Nutty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
Stayed 1 night in Nov 2019

8/10 Good

Peeyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Hitesh Motichand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property by the beach with amazing restaurant but it is one hours drive from the city of Phuket and the airport.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, on the private beach, serene. Well designed (Except new added structure; it blocks good view)
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff were fabulous so friendly and helpful ..breakfast super .. prices very reasonable for dinner. Room beautiful . trips from hotel expensive and limited .. the shuttle bus into town inconvenient times coming back at 5.30pm is the latest gives you no time at all to shop. so getting back and forth with taxis expensive. Pool area .. need to update sun parsols and put small tables along side of beach sunlounges. overall good experience
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and nice wonderfull place everything perfect
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful....secluded, great food, awesome service
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

8/10 Good

mrT., London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet resort with beautiful sunset views

The facilities had almost everything we could’ve wanted and what it didn’t have ,the reception and staff were pleased to make available, a lovely holiday was had by my family and the reception staff in particular were brilliant and accommodative in every respect. I thoroughly recommend this place.
Stayed 7 nights in Jul 2018