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The Memory at On On Hotel

3.0 star property

Photo gallery for The Memory at On On Hotel

Building design
Lobby
Junior Suite
Property amenity
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪4 min walk‬
  • Limelight Avenue Phuket
    ‪8 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Hotel Midtown Ratsada

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (113)
The price is NZ$79
for 1 room
includes taxes & fees
14 May - 15 May
Hotel Midtown Ratsada

About the area

Phuket

With a stay at The Memory at On On Hotel in Phuket (Old Phuket Town), you'll be a 4-minute walk from Phuket Weekend Market and within a 5-minute drive of Patong Go-Kart Speedway and Phuket Offroad Fun Park. .This hotel is 8 mi (12.9 km) from Patong Beach and 8.7 mi (14 km) from Bangla Road.

What's nearby

  • Phuket Weekend Market - 4 min walk - 0.4 km
  • Limelight Avenue Phuket - 8 min walk - 0.7 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 17 min walk - 1.4 km
  • Vachira Phuket Hospital - 3 min drive - 2.1 km
  • Bangkok Hospital Phuket - 4 min drive - 3.4 km

Getting around

  • Phuket Intl. Airport (HKT) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว - ‬1 min walk
  • ‪Anfield Cafe - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก - ‬2 min walk
  • ‪นิดา ก๋วยเตี๋ยวเรือ 19฿ - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel connected to a shopping center in Phuket with a 24-hour front desk
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

This property is closed from May 12 2025 to May 13 2025 (dates subject to change).
The property will be renovating from May 11 2025 to July 6 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 615 reviews
Rating 8 - Good. 184 out of 615 reviews
Rating 6 - Okay. 24 out of 615 reviews
Rating 4 - Poor. 4 out of 615 reviews
Rating 2 - Terrible. 4 out of 615 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience

Exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Great location and staff so helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel with an amazing History, superb staff on hand to assist with everything , will definitely be visiting again
Stayed 1 night in Jan 2025

10/10 Excellent

Matilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here - our bed was very comfortable, beautiful hotel with clean rooms. The staff were incredible, friendly and considerate. Especially Philip, Jenny, Penny and Nene! Thank you so much Memory at On On Hotel!
Stayed 1 night in Jan 2025

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Room comfort

Not the best experience.

Hotel itself is lovely very aesthetic and nicely decorated until you get to the room you realise why it’s a 3 star hotel. We hardly slept the first night as you can hear every single footstep from the room next door and their conversations. The bed shook when they were walking around until midnight. If you are a light sleeper do not stay here. Room was okay, but a bit dated needs redecorating. I wouldn’t stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Travelled with family
Amazing stay. Staff made us feel welcomed , gave us a different room the next day to accommodate extra bed. Right in the heart of Old Town. Would definitely stay again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic beautifully kept hotel. 100/10
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2024

10/10 Excellent

Xuan-Trang, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It is in Old Town, so it is centered around many restaurants and shops, which makes it pretty lively at night. The hotel was quiet despite that. The staff was wonderful. We took up the hotel desk on their recommendation for a Thai restaurant which we loved and they were concerned when our daughter got sick and offered to help us find a private doctor. I can't say how wonderfully helpful their staff were. This was a wonderful place for family stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This Hotel was the best during our long trip to Thailand. We stayed at many different Hotels. Sunday Market night is right outside the hotel, not nosey just great food. To many great things...
Stayed 3 nights in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel would stay again

Loved the historical decoration and the history behind the building. Super clean and would stay again. We were told room 204 in which we stayed was the “Leo” room FYI
Stayed 1 night in Dec 2024

10/10 Excellent

Kahlil

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Phuket town. Plenty to do within walking distance. Very comfortable room and quiet at night
Stayed 2 nights in Nov 2024

10/10 Excellent

Nazrana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's gorgeous and our stay was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leonardo screwed a 20 year-old in room 204
Stayed 1 night in Nov 2024

10/10 Excellent

Helen, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel is well kept and is aesthetically pleasing but what made it one of the best places to stay for me and my husband was the staff. They were welcoming, helpful and attentive during our stay. We had a late flight out of Phuket and they made it easy for us to enjoy our final night while arranging a taxi ride on one of the busiest nights, Sunday, because there is night market right on the street. The staff was exceptional!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked into the property we were greeted my Jenny’s warm smile! We were a little early, but she got us started with the paper work and sat us down in the waiting area drinking tea while we wait for our room. Th rest of the staff who are Alan, Papa, Penny, Amanda, and Nathan were the best people we have met. They were patient. Assured us things would be taken cared of. Recommended places to check out. And we all became friend during our stay at the On On. The hotel is at the center of everything in the city. You can easily walk to where ever. If you’re here on a Sunday you will not have to go far for the night market because it’s literally in front of the building! No worries if you don’t want to be mixed in the crowds inside your room you’ll won’t hear a thing. We stayed in room 202 where there was a small patio where my wife and I read poetry and enjoyed the weather. Next is the hotels cafe, which I highly recommend. They were so nice and welcoming. They offer laundry services and they went above and beyond what we expected them to do! Everything was folded and ready for us to put away. I love the aesthetic of the hotel as well! There’s so much more to say about this place, but just know you won’t be disappointed. Can’t wait to come back to see our friends at On On hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Memory at On On was very quaint and cute. The service from the staff was excellent. It is close to lots of shopping and dining in the heart of Phuket Old Town.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

A cute hotel in the centre of things. Its no frills but clean with good shower and comfy bed. The staff were very helpful especially Alan who helped post something we left behind to our next hotel. Great place to stay for a night or two in the Old Town
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RHODELLA, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Souksai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are so cute and clean. The bed was very comfortable. Old town Phuket is very cool. Will definitely come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024