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Accommodation By Willow Brook Lodge

2.5 star property

Photo gallery for Accommodation By Willow Brook Lodge

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Fireplace
43-inch flat-screen TV with satellite channels, TV
Fishing
Jetted bathtub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Pigeon Forge, TN
  • Place, Xtreme Racing Center
    ‪3 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(122 reviews)
  • Sleeps 4

View all photos for Room

Room

Room

9.2 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(77 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Best Western Plaza Inn
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4.5 out of 5, Wonderful, 2,314 reviews
The price is NZ$156
includes taxes & fees
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About the area

Pigeon Forge

Centrally located in Pigeon Forge, Accommodation By Willow Brook Lodge is within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill. .This hotel is 0.9 mi (1.4 km) from Island at Pigeon Forge and 1 mi (1.6 km) from The Ripken Experience - Pigeon Forge.

What's nearby

  • Xtreme Racing Center - 3 min walk - 0.3 km
  • LeConte Center at Pigeon Forge - 5 min walk - 0.4 km
  • Pigeon Forge Factory Outlet Mall - 8 min walk - 0.7 km
  • Old Mill - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬16 min walk
  • ‪Old Mill Restaurant - ‬15 min walk
  • ‪Margaritaville - ‬15 min walk
  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Timberwood Grill - ‬17 min walk

About this property

Accommodation By Willow Brook Lodge

Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 air-conditioned rooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a waterslide. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
At Accommodation By Willow Brook Lodge, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1006 reviews
Rating 8 - Good. 229 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathalia

Stayed 1 night in Dec 2025

10/10 Excellent

Haley

Stayed 1 night in Jan 2026

10/10 Excellent

Rómulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙃
Stayed 2 nights in Dec 2025

10/10 Excellent

LUTFY

Stayed 3 nights in Dec 2025

10/10 Excellent

Jill

Stayed 1 night in Jan 2026

6/10 Okay

Loriann

Liked: Cleanliness, property conditions & facilities
The room was clean, The breakfast was fine. Check in was fast. The front desk was very friendly. My only complaint was the running up and down the hallway by heavy footed adults or children and the loud talking people that sounded like right out side my door.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marquita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and breakfast was always fresh.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great welcoming staff. Super easy check-in and room was great
Stayed 1 night in Dec 2025

10/10 Excellent

Toyka

Stayed 2 nights in Dec 2025

8/10 Good

Kevin

Travelled with family
Not bad , but not great. For the price is was not to bad
Stayed 3 nights in Dec 2025

8/10 Good

Angela

Stayed 1 night in Dec 2025

6/10 Okay

Jacob

Travelled with family
Disliked: Property conditions & facilities, room comfort
Mattresses were ok. Pillows were hard. TV was blurry. Housekeeping walked right into our room at 9am and then again at 10am. 2nd time here. Most likely won't be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Maura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Room was large and very clean. Room was quiet for area. Very happy to recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Emily, Troup

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place. Large and spacious. Great views and location. Comfy beds. Highly recommend! We enjoyed it.
Stayed 1 night in Dec 2025

8/10 Good

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was simple, person at the desk was warm, welcoming and accommodating. Really appreciated after prior experience at another hotel. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 3 nights in Dec 2025

10/10 Excellent

simon

Stayed 1 night in Dec 2025

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and stay was good.. only thing I would have loved to be different was the tv… definitely needs updating where you can put your Netflix or Amazon prime in. Other than that stay was great and we will be back
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff efficient and friendly, breakfast was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon, Church hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a good time here. I love the spa tub rooms with the fireplace! Beds comfy and everything is clean
Stayed 1 night in Dec 2025