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Accommodation By Willow Brook Lodge

2.5 star property

Photo gallery for Accommodation By Willow Brook Lodge

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Fireplace
Jetted bathtub
43-inch flat-screen TV with satellite channels, TV
Fishing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Place, Pigeon Forge Factory Outlet Mall
    ‪8 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(114 reviews)
  • Sleeps 4

View all photos for Room

Room

Room

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(69 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

Centrally located in Pigeon Forge, Accommodation By Willow Brook Lodge is within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill. .This hotel is 0.9 mi (1.4 km) from Island at Pigeon Forge and 1 mi (1.6 km) from The Ripken Experience - Pigeon Forge.

What's nearby

  • LeConte Center at Pigeon Forge - 5 min walk - 0.4 km
  • Pigeon Forge Factory Outlet Mall - 8 min walk - 0.7 km
  • The Ripken Experience - Pigeon Forge - 15 min walk - 1.3 km
  • Old Mill - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬16 min walk
  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Margaritaville - ‬15 min walk
  • ‪Reagan's House of Pancakes - ‬11 min walk
  • ‪CiCi's Pizza - ‬7 min walk

About this property

Accommodation By Willow Brook Lodge

Riverfront hotel with 2 hot tubs connected to the convention center in Pigeon Forge
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 air-conditioned rooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a waterslide. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
At Accommodation By Willow Brook Lodge, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Extremely friendly! Jason at the front desk (and his female coworker) was the best!
Stayed 3 nights in Sep 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for the Fanily

This was a great place to stay. Perfect for a family getaway. Clean, great staff, great breakfast. A++
Stayed 2 nights in Jun 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Had 3 night stay with great friends we met in Florida decided to meet and stay here because we have stayed multiple times with this hotel and know what to expect each time. Great walking distance to many attractions. They also have great pool area for the kids and great breakfast buffet options for free. Staff is always friendly and accommodating. Will continue staying here in the future.
Stayed 3 nights in Sep 2025

4/10 Poor

Ellice

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is as advertised. Staff are extremely friendly and helpful. The property is well maintained. I would stay there again possibly, the only concern was the bed. It was lacking. The mattress was too hard and could have used a topper or something. House keepers were excellent and room was always super clean, well stocked towels and linen! Honestly if the bed was better I would say 5 stars!
Stayed 3 nights in Aug 2025

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kinberly

Liked: Cleanliness, staff & service, amenities
Great area just the some of the pool chairs are wore out and torn/not suitable but a great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was spacious and clean air was cold and shower was hot. Walking distance to many attractions dining and shopping. Will definitely stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryl, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, Willow Brook Lodge and thank you for providing such a nice little getaway for us this past week! We picked this place at random and we are so glad we did! We weren't disappointed with a single thing. First impressions at check always set the tone for our stay and it was great to see staff who seem like they are glad to see you! Our room was very clean and inviting. Sheets and towels snow white, and lots of fluffy pillows. Mini fridge and microwave worked well, as did the AC. We came not for the attractions, but mainly to hang out at the hotel, and it was a very pleasant environment. The weather wasnt quite warm enough for us to use the pool, but they have a nice indoor one overlooking the river out back. We smoke, and nice smoking areas were provided. Breakfast was good, with eggs, sausage and gravy biscuits along with the usual continental items. We just really enjoyed the stay and wish it could have been longer! Hope to see you again soon!😀
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Gregg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We nearly didn’t even stay the first night bc of the musty, cigarette/ animal smell that hit us as soon as we entered the room. The room itself can only be described as filthy with pet hair in the corners and floors so dirty that you couldn’t walk through the room without your feet being completely black. I wouldn’t even sleep beneath the covers, but my wife reported feeling dirty afterwards. Needless to say we will never stay at this dated and filthy property again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities
my kids LOVED the pool!
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean. The floor left the bottom of our feet dirty though. Tub faucet dripped all the time. People (same group) where loitering at the entrance making hard to get in & out at times. Staff at front where friendly so the woman who ran the breakfast buffet.
River behind indoor pool house.
Stayed 4 nights in Aug 2025

6/10 Okay

Brooke

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The inside pool and hot tub need some attention other than that it was a great experience.
Stayed 3 nights in Jul 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly how it was advertised.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carol

Stayed 3 nights in Aug 2025