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Mountain Vista Inn & Suites

2.5 star property

Photo gallery for Mountain Vista Inn & Suites

Terrace/patio
Family Suite, 2 Bedrooms
Deluxe King Suite with Jacuzzi | Living area
Indoor pool
Penthouse Apartment | Living area

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
2647 Parkway, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪4 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪4 min walk‬
  • Place, The Comedy Barn Theater
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for King room

King room

King room

  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • 112 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Pigeon Forge

With a stay at Mountain Vista Inn & Suites in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Island at Pigeon Forge and Titanic Museum. .This hotel is 5.4 mi (8.7 km) from Dollywood and 8.7 mi (14 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Pirates Voyage Dinner & Show - 3 min walk - 0.3 km
  • The Track - 3 min walk - 0.3 km
  • Island at Pigeon Forge - 4 min walk - 0.4 km
  • Great Smoky Mountain Wheel - 4 min walk - 0.4 km
  • The Comedy Barn Theater - 6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬7 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Downtown Flavortown - ‬9 min walk
  • ‪Mellow Mushroom - ‬9 min walk

About this property

Mountain Vista Inn & Suites

Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include ATM/banking services, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 220 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 155 out of 1000 reviews
Rating 2 - Terrible. 241 out of 1000 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

lucinda

Disliked: Cleanliness, amenities
Floors were filthy, no Continental breakfasts.....I use to stay here ofetn but this is the 2nd straightbstaybthay was not good
Stayed 3 nights in Dec 2025

10/10 Excellent

Candie

Stayed 3 nights in Dec 2025

10/10 Excellent

Charles

Stayed 5 nights in Dec 2025

2/10 Terrible

John

Stayed 1 night in Dec 2025

4/10 Poor

Isarys

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has a very good location, and the rooms are quite spacious. The young man at the front desk was very helpful and courteous. Unfortunately, the management does not seem to take full advantage of these positive aspects. Overall cleanliness was poor, which was disappointing. Noise from outside and from adjacent rooms was clearly noticeable, making it difficult to rest. Additionally, the hotel does not offer late check-out or luggage storage services until departure time, which would be a valuable improvement for guests.
Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Chelsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Souvenir shops walking distance. Can enjoy the Ferris wheel lights and view from your window.
Stayed 2 nights in Dec 2025

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
We actually had to leave our room due to having mold issues .We rented the 3 bedroom and upon arrival in the bathroom there was black mold all around the ceiling then In the middle bedroom the ceiling fan had dust hanging from it and the ceiling also was filthy . The first and second bedroom had ladybugs everywhere ..So we requested our money back and had to move motels ..
Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

2/10 Terrible

Jack, Austin

Disliked: Staff & service, property conditions & facilities
The location is the only thing going for this place. The beds are terrible. There is nowhere near enough parking. The fixtures are broken. They also offer half the rate in person versus booking online. It's a dump. Don't stay here.
Stayed 1 night in Dec 2025

8/10 Good

TIMOTHY

Stayed 2 nights in Dec 2025

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Staff was amazing
Stayed 3 nights in Dec 2025

4/10 Poor

Michael

Disliked: Cleanliness
Unfinished drywall, holes, lights that didn’t work, and don’t get me wrong I had the bar set pretty low for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Rooms are good.
Stayed 3 nights in Dec 2025

10/10 Excellent

josh

Stayed 4 nights in Nov 2025

8/10 Good

Billy

Liked: Room comfort
Disliked: Cleanliness
Could've been cleaner but was better than expected
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family
Disliked: Property conditions & facilities
The location is close to the islands but the noises ar night are rough. The pipes are loud in the walls and make alot of noise
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean room & Staff! So friendly & welcoming. Definitely recommend if you want to stay in the PF area. Great view from the balcony!
Stayed 2 nights in Nov 2025

2/10 Terrible

Margie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. Our light kept flashing on and off. Very noisy all night. Wouid not stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel this my 4 year coming to y'all
Stayed 1 night in Nov 2025

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, amenities
The room smelled like mold and mildew, even after being recently renovated. The bedding on all the beds were nasty like they had not been washed before our check in. One bed in particular had what looked like dried vomit all over the sheets. When we notified the staff they were completely unphased. They did finally come to the room and change the sheets but left the mattress cover that was also covered in vomit. We will absolutely never stay there again.
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty and roach bugs everywhere... we didnt stay and they didnt refund my money
Stayed 1 night in Nov 2025

6/10 Okay

Lauri

Travelled with family
Liked: Staff & service
Disliked: Amenities
Plenty of shopping and dining options nearby. However, this is an older hotel and definitely showing its wear. There was a hole in the wall of one room (2 room suite), with areas of built up dust and dirt. We only needed a 1 night stay, and for the price it met our needs.
Stayed 1 night in Nov 2025

4/10 Poor

Courtney

Stayed 2 nights in Nov 2025