Mountain Vista Inn & Suites

2.5 star property

Photo gallery for Mountain Vista Inn & Suites

Front of property
Penthouse Apartment | Living area
Double Room, 2 Queen Beds
Deluxe King Suite with Jacuzzi | Living area
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
2647 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪4 min walk‬
  • LeConte Center at Pigeon Forge
    ‪17 min walk‬
  • Titanic Museum
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 30 sq m
  • 10 bedrooms
  • Sleeps 4
  • 2 King Beds

King room

  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds

  • 20 sq m
  • 6 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Suite, 3 Bedrooms

  • 36 sq m
  • 15 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Similar properties

About the area

Pigeon Forge

With a stay at Mountain Vista Inn & Suites in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. .This hotel is 5.4 mi (8.7 km) from Dollywood and 8.7 mi (14 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Island at Pigeon Forge - 4 min walk - 0.4 km
  • Great Smoky Mountain Wheel - 4 min walk - 0.4 km
  • Christmas Place - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 17 min walk - 1.4 km
  • Titanic Museum - 2 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬7 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Mellow Mushroom - ‬9 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Mountain Vista Inn & Suites

Hotel with free parking, a short walk to Island at Pigeon Forge
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include ATM/banking services, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 204 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 166 out of 1000 reviews
Rating 2 - Terrible. 239 out of 1000 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha, Cohutta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've been staying here for years, they've definitely upgraded over the years. We always enjoy the location, there's plenty of restaurants and attractions within walking distance. The rooms are always clean and we love the beds.
Stayed 2 nights in Jun 2025

4/10 Poor

Nicky

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
One of the nights we stayed, housekeeping hadn't even serviced the room. Front desk could only provide a couple pool towels for five quest. Hotel parking lot is across the street.
Stayed 3 nights in Jun 2025

2/10 Terrible

Amanda

Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
It was in a good location.
Stayed 2 nights in May 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a family vacation
Stayed 1 night in May 2025

6/10 Okay

Adam

Disliked: Property conditions & facilities
The staff members very nice they rooms are okay
Stayed 2 nights in Jun 2025

2/10 Terrible

Bobbi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Brandi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom toilet was loose no light in bathroom. The room had trash from previously stay. The floor was dirty. If we could we would of gotten another hotel will not be back here.
Stayed 2 nights in May 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Black mold and nasty
Stayed 2 nights in May 2025

4/10 Poor

Ashlynn

Stayed 2 nights in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tn trip

Rooms clean bed is ok large space kingsize bed. Updates were getuing better. Little unfinished based boards. Over great room.
Stayed 1 night in May 2025

10/10 Excellent

Cherri

Stayed 2 nights in May 2025

2/10 Terrible

Miodrag

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff, barely speak English, tv wasn't working in my room, guy from front desk told us turn the switch from the back of TV we told him we did it but TV wasn't working, he said to us we shouldn't stay here, yes he is right we are not planning stay in the hotel at all. Beds uncomfortable, itchy and lights was about to blow up, ceiling coming off, very unpleasant and uncomfortable stayed.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

10/10 Excellent

Kimberly, Scottsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in May 2025

10/10 Excellent

Kacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jesse, Sylacauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the island
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Travelled with family
Liked: Staff & service
Room was clean and walking distance to many attractions
Stayed 4 nights in May 2025

10/10 Excellent

Bruce

Stayed 2 nights in May 2025

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities, room comfort

Will not stay agin

Room had bars at top of wall looked like something used to hang there ac didn’t work that well there was an unpainted spot on the wall where they recently patched it but never painted it tiles were pushed up in the bathroom ceiling over all a bd experience beds had metal frames you would kick when walked up to the bed very small rooms management very strick sign on pool says dry off real good in pool area cause if to much water on walkways they would shut down pool has safety hazard at pool with water hose running from wall across pool deck into the pool
Stayed 2 nights in May 2025

8/10 Good

Chavon

Travelled with family
Liked: Staff & service
the hotel was convenient to the things in the area, but did not have breakfast or a working phone in the room incase of an emergency. The hotel area could have been a little cleaner, they had old appliances sitting on the balcony and in the stairway. The elevator smelled like urine. I did like the idea of having 2 separate bedrooms within 1 room.
Stayed 2 nights in May 2025

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

BETSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed to sleep

The bed was very comfortable! The air conditioner was right on. The room was updated...just needed minor fixes like electrical outlet by sink needs to be replaced. And would be nice to have a end table with lamp by the chairs.
Stayed 2 nights in Apr 2025

4/10 Poor

Angela

Travelled with family
Stayed 1 night in Apr 2025