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Mountain Vista Inn & Suites

2.5 star property

Photo gallery for Mountain Vista Inn & Suites

Front of property
Deluxe King Suite with Jacuzzi | Living area
Double Room, 2 Queen Beds
Penthouse Apartment | Living area
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
2647 Parkway, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪4 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪17 min walk‬
  • Place, Titanic Museum
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for King room

King room

King room

  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 30 sq m
  • 10 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 20 sq m
  • 6 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 36 sq m
  • 15 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Park Tower Inn
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.1 out of 5, 1,762 reviews
The price is NZ$90
includes taxes & fees
13 Nov - 14 Nov
Park Tower Inn

About the area

Pigeon Forge

With a stay at Mountain Vista Inn & Suites in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. .This hotel is 5.4 mi (8.7 km) from Dollywood and 8.7 mi (14 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Island at Pigeon Forge - 4 min walk - 0.4 km
  • Great Smoky Mountain Wheel - 4 min walk - 0.4 km
  • Christmas Place - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 17 min walk - 1.4 km
  • Titanic Museum - 2 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬7 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬9 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Mountain Vista Inn & Suites

Hotel with free parking, 7-minute walk to Island at Pigeon Forge
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include ATM/banking services, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Reviews

Mountain Vista Inn & Suites Reviews

6.0

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 211 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 166 out of 1000 reviews
Rating 2 - Terrible. 236 out of 1000 reviews

Reviews

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked and arrived paid a deposit and got to room and checked beds there was a Bed Bug problem and this wasn’t recent due to the stains and cluster of baby
Stayed 1 night in Jul 2025

10/10 Excellent

Moses

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing. Clean, friendly, comfortable beds, and very helpful
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Overall this hotel is pretty good for the price. The location is perfect, staff was friendly and it felt pretty clean. The pool area was clean, but had limited towels available. We had a two bedroom and should note that there are no air conditioning vents, so if the doors are closed there is no ac. There was a ceiling fan but it doesnt help much. My biggest complaint would be the noise from neighboring rooms. Walls are thin and if there is a loud group next door you can hear everything, and the whole room shakes if the door isnt closed gently.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Travelled with family and small children
Liked: Staff & service
Had a problem trying to find our reservation in the system but the friendly staff was very helpful and was able to resolve the issue. The room was bigger than expected. Everything was peaceful. We did have mold on the bathroom ceiling. Other than that, we really enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, room comfort

2025 family trip

The hotel had some imperfections but overall was a great stay , would for sure stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a suite! It was walking distance to the island which was very nice! But the rooms smelt awful. There was some holes in the walls, the toilet wiggled when you sat down or got up, the light in the other bedroom didn’t stop flickering (thank goodness none of our kids have epilepsy), the dividing doors didn’t open, and also the pool walls and floor were very jagged and rough. It wasn’t as bad as it could’ve been I guess… no bugs but the smell was god awful. Wasn’t the best but wasn’t the worst!
Stayed 3 nights in Jul 2025

2/10 Terrible

Jody

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Although the desk agent was nice and helpful, the cleanliness amd condition of the rooms were terrible. The smells in the lobby, elevator, and room, caused breathing problems.
Stayed 3 nights in Jul 2025

8/10 Good

Yolanda Sebastian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A for effort in renovation but anything silver like the sprinklers and corners of the bathroom looked old moldy and or rusty . The tile ceilings were ugly and the pool we so badly wanted to get in looked small and dirty . I will say the suite I rented that had three bedrooms and three big beds were great my kids had their own room with an tv in each room . The price was 150.00 for a one night stay July 2025 including taxes . And it was within walking distance to Paula Deans and Alcatraz . Saw no bugs so that's always a plus.
Stayed 1 night in Jul 2025

2/10 Terrible

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Suite

The family suite was perfect for my family of 5.
Stayed 1 night in Jul 2025

2/10 Terrible

Madison

Stayed 3 nights in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our room. It was very quiet and had a nice view and the staff was very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Property it’s self could use a little more TLC as far as cleans goes. The room was clean that’s comfortable. Refrigerator was asked over in the freezer causing the refrigerator part not to work so well and could use a lot harder water pressure in the shower commode was uneven so when you sat down on it, rocked really loud. Swimming pool was very cloudy. Receptionist was very nice that worked during the day.
Stayed 3 nights in Jul 2025

4/10 Poor

John, Princeton

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is in a very convenient location and is within short walking distance to numerous shops, restaurants, and attractions. I loved seeing the Great Smoky Mountain Wheel at the Island lit up so brightly at night right from my door. Pirate's Voyage Dinner Show is only a block or two from here as well. I did not like how the property required a $50 deposit upon check-in. I feel that it should only be assessed if any damage is found after checking out. Also, the lock on my door did not work after the first night. The door would close, but all I had to do was push it and it would open without a key card. It might be a good idea to hide your valuables when you go out so that no one steals anything. Lastly, the parking situation here is very tight and very limited. You may have to park across the street if there are no spaces available in front. There is a bank parking lot right next door, but you can't park there except on weekends. All in all, this place is below average. I probably won't consider staying here in the future. There are much better options along the Parkway. You might pay a little more, but you will get more bang for your buck, like a hot breakfast and better security!
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Horrible.

The rooms were terrible. There were hairs in the sheets. Nail polish on the floor. The shower had body hair on the walls. We even found a pair of male underwear shoved under the leather pad for the dresser. We were mortified. The room also smelled very stale.
Stayed 2 nights in Jul 2025

8/10 Good

Kim

Property was nice.
Stayed 1 night in Jul 2025

2/10 Terrible

Erin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this property because it had a great view of the island. Well after checking in and taking our bags up we found dirty boxers in the floor. Asked to have them clean and that was an issue. Then when we settled down for showers we realized that there's black mold all over the ceiling in the bathroom. As my husband gets out of the shower without a mat he falls. We where told by the owner he didnt give a sh*t. The vent in the bathroom didn't work. The remotes needed batteries and we were told the didn't have any. The owner cussed me out and called me a dumb white b*itch. 0/10 stars I do not recommend!
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and it smells super clean, only issue was the pillows.
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Stayed 2 nights in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kacey

Stayed 2 nights in Jun 2025