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Mountain Vista Inn & Suites

2.5 star property

Photo gallery for Mountain Vista Inn & Suites

Terrace/patio
Family Suite, 2 Bedrooms | Living area
Property entrance
Indoor pool
Double Room, 2 Queen Beds

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
2647 Parkway, Pigeon Forge, TN, 37863
  • Place, The Track
    ‪3 min walk‬
  • Place, Island at Pigeon Forge
    ‪4 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for King room

King room

King room

  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • 112 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds
  • Free Wi-Fi

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About the area

Pigeon Forge

With a stay at Mountain Vista Inn & Suites in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Island at Pigeon Forge and Titanic Museum. .This hotel is 5.4 mi (8.7 km) from Dollywood and 9.4 mi (15.2 km) from Great Smoky Mountains National Park.

What's nearby

  • Pirates Voyage Dinner & Show - 3 min walk - 0.3 km
  • The Track - 3 min walk - 0.3 km
  • Island at Pigeon Forge - 4 min walk - 0.4 km
  • Great Smoky Mountain Wheel - 4 min walk - 0.4 km
  • The Comedy Barn Theater - 6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬7 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Downtown Flavortown - ‬9 min walk
  • ‪Azul - ‬10 min walk

About this property

Mountain Vista Inn & Suites

Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include ATM/banking services, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 227 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 155 out of 1000 reviews
Rating 2 - Terrible. 238 out of 1000 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Betty

Stayed 2 nights in Feb 2026

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Guy at front desk had a really crappy attitude the room was disgusting we didn’t even stay and they wouldn’t refund us the pictures online are great looking but once there the room is dirty and outdated never will stay there again
Stayed 1 night in Feb 2026

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, room was clean and staff was friendly.
Stayed 1 night in Feb 2026

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room looked like it hadn’t been swept in months, mattress covers were disgusting, and just wasn’t a clean place at all. I definitely do not recommend at all.
Stayed 1 night in Feb 2026

2/10 Terrible

Malinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not very well maintained, not really clean. The worst part was the sewer smell on our room. We were supposed to stay 2 nights, left the morning after one night and paid for a different hotel. Front desk person, while apologetic, stated they could not refund.
Stayed 2 nights in Feb 2026

6/10 Okay

April

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Indoor pool was closed
Stayed 1 night in Feb 2026

6/10 Okay

Heather, Sevierville

Stayed 1 night in Jan 2026

2/10 Terrible

Caleb

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was up cold for anyone to us. The room had trash in it when we get there. They don’t have breakfast
Stayed 2 nights in Jan 2026

8/10 Good

Roy

Stayed 5 nights in Dec 2025

6/10 Okay

Mercedes

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff and it’s totally close enough to The island to walk… we walked it in the dark with multiple teens a 7 year old and 2 year with zero complaints
Stayed 1 night in Jan 2026

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness
The room itself was dirty; walls had dirt on them and paint peeling. Beds were clean and comfortable. Sink in bathroom drained very slow. Pool was nice and clean, but didnt provide towels or bathroom in pool area. Overall good experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

MAIKEL Y

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Kyle

Travelled with family
Liked: Staff & service
Room was spacious and comfy. WiFi was absolutely terrible though, never did connect. Pool was ok, a little cool and cloudy but my niece was happy. Good place for the price.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Room was outdated with put together furniture and electrical outlets that didn't work.
Stayed 3 nights in Dec 2025

6/10 Okay

Brandie

Stayed 1 night in Dec 2025

4/10 Poor

lucinda

Disliked: Cleanliness, amenities
Floors were filthy, no Continental breakfasts.....I use to stay here ofetn but this is the 2nd straightbstaybthay was not good
Stayed 3 nights in Dec 2025

10/10 Excellent

Candie

Stayed 3 nights in Dec 2025

10/10 Excellent

Charles

Stayed 5 nights in Dec 2025

2/10 Terrible

John

Stayed 1 night in Dec 2025

4/10 Poor

Isarys

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has a very good location, and the rooms are quite spacious. The young man at the front desk was very helpful and courteous. Unfortunately, the management does not seem to take full advantage of these positive aspects. Overall cleanliness was poor, which was disappointing. Noise from outside and from adjacent rooms was clearly noticeable, making it difficult to rest. Additionally, the hotel does not offer late check-out or luggage storage services until departure time, which would be a valuable improvement for guests.
Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Chelsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Souvenir shops walking distance. Can enjoy the Ferris wheel lights and view from your window.
Stayed 2 nights in Dec 2025

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
We actually had to leave our room due to having mold issues .We rented the 3 bedroom and upon arrival in the bathroom there was black mold all around the ceiling then In the middle bedroom the ceiling fan had dust hanging from it and the ceiling also was filthy . The first and second bedroom had ladybugs everywhere ..So we requested our money back and had to move motels ..
Stayed 2 nights in Dec 2025