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Riverchase Lodge

2.5 star property

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Exterior
Lobby
Lobby sitting area
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪8 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 2.2 mi (3.6 km) from Island at Pigeon Forge and 3.4 mi (5.5 km) from Titanic Museum.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 8 min walk - 0.7 km
  • Old Mill - 11 min walk - 1.0 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪CiCi's Pizza - ‬3 min drive
  • ‪JT Hannah's Kitchen - ‬2 min drive

About this property

Riverchase Lodge

Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 232 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 200 out of 1005 reviews
Rating 4 - Poor. 156 out of 1005 reviews
Rating 2 - Terrible. 223 out of 1005 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joey

Stayed 1 night in Oct 2025

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service
Good stay for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

kaidence

Stayed 1 night in Jan 2026

2/10 Terrible

makayla

Stayed 1 night in Nov 2025

4/10 Poor

Rickie

Disliked: Cleanliness, amenities
The room was NOT clean!! There were bugs and trash in the coffeemaker and was shown to the front desk with no attempts to rectify.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean rooms. Amazing view of the mountains.
Stayed 3 nights in Dec 2025

4/10 Poor

Randall

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No daily housekeeping pick up clean towels at desk
Stayed 4 nights in Dec 2025

6/10 Okay

Caitlyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean, but very minimal. Plenty of room within the room, but for example the coffee maker was in the bathroom because it was the only place for it to sit. Has been updated in regards to bed, carpet. The room next to you affects your water pressure, water temperature, and lighting. When the room next to us turned their light on it surged ours and make the dimmer (you could hear their light switch cut on and off)
Stayed 1 night in Dec 2025

2/10 Terrible

Summer

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was nasty, outdated, and over all awful. The pool was disgusting. I probably will not be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows a little flat
Stayed 1 night in Jan 2026

6/10 Okay

Charlotta

Liked: Staff & service
It worked for our purposes. We wanted one more day in the mountains so we grabbed this place last minute. My kids were able to burn some energy at the pool ands thats all i needed before a long ride back north!
Stayed 1 night in Dec 2025

8/10 Good

William

Travelled with family
Liked: Staff & service, room comfort
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room , Friendly staff, Room had an odor and some mold that needs to be addressed
Stayed 6 nights in Dec 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Cleanliness, the bathroom was gross. The pool looks gross. The rooms need maintenance.
Stayed 1 night in Dec 2025

8/10 Good

Heike

It was nice
Stayed 2 nights in Dec 2025

10/10 Excellent

SHANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walking distance of a lot of attractions. Pool is small and I didn't see a hot tub. Our room Bathroom needed updating. Otherwise service was very nice and room was comfortable for the price. I'd stay again next time I'm in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Dec 2025

8/10 Good

April

Liked: Cleanliness, staff & service
The rooms were clean, however there was 1 staff member checking in and gathering towels. I waited over 15 minutes to get checked in while another person waited over 30 minutes.
Stayed 1 night in Dec 2025

8/10 Good

Maggie

Liked: Amenities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Mackenzie

Stayed 1 night in Dec 2025

6/10 Okay

Celia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
You could tell the room/bathroom had been redone and it wasn't very well done. The pool either had to much chlorine or needed a good cleaning. Was really disappointed that the hot tube was gone.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mackenzie

Stayed 1 night in Dec 2025

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dirty, bugs, carpet stinks, room stinks, everything just raggedy…bug was under our covers I’ll never recommend no one to stay here
Stayed 2 nights in Dec 2025

10/10 Excellent

Shanna

Stayed 1 night in Dec 2025

2/10 Terrible

Linda

Stayed 1 night in Dec 2025