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Riverchase Lodge

2.5 star property

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Exterior
Lobby sitting area
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪8 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 3.9 mi (6.3 km) from Dollywood and 7.5 mi (12 km) from Great Smoky Mountains National Park.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 8 min walk - 0.7 km
  • Old Mill - 11 min walk - 1.0 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Riverchase Lodge

Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 227 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 225 out of 1001 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shanna

Stayed 1 night in Dec 2025

2/10 Terrible

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was nice
Stayed 1 night in Dec 2025

2/10 Terrible

James

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Wi fi is a joke,none
Stayed 2 nights in Dec 2025

2/10 Terrible

Daniel

Disliked: Amenities, property conditions & facilities
it was the fact that you, the website, misrepresented was the amenites were at the location. You advertised a suite, it didn't even have a room partition! I was so disappointed I left a day early. And the resort told me the problem was recurring and it was your fault. And you didn't resolve the problem. I hope whoever reads this feels bad about their position in this company and rethink their life choices. Benefit society. This does nothing to benefit humanity. Rethink you life. Be blessed.
Stayed 3 nights in Oct 2025

4/10 Poor

Maranda

Room had
Stayed 3 nights in Dec 2025

4/10 Poor

Terri

Travelled with family, Travelled with family and small children, Travelled with partner
The room felt neglected. We had to change rooms because the door lock stoped working. The first room had a bad smell and the tolet was really loud. The closest rack was commimg out of the wall. The second room was better but the clothes rack was messed us there also. Not my room but a family member at the se hotel had to change rooms becpuse of roaches. I usually dont leave negative revers but i wont stay here agin.
Stayed 2 nights in Dec 2025

4/10 Poor

LaQuilla

Stayed 1 night in Nov 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very comfy! Bear decor was adorable as well
Stayed 2 nights in Dec 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor day staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sydney

Clean room, nice front desk associate. Easy check in, easy check out!
Stayed 1 night in Nov 2025

10/10 Excellent

Latrelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great private room with a private balcony. Staff was great! Very helpful and kind.
Stayed 2 nights in Nov 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great staff was nice
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay easy check in and the room was clean and smelled really good. Everything was stocked and the pool area was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

6/10 Okay

Heather

Liked: Staff & service
Was a good stay for a quick last minnie night trip to Pigeon Forge. Room bedsing was updated but nothing else was. Floors def need updating. Wet outside the bathroom door in front of the sink area the whole time we were there. Had issues with remote from the start. Was fixed to where we could change channels but could not adjust the volume or turn off so we just had to unplug the tv. There was also a dried up booger on the curtain. Overall not terrible for a last minute one night stay but def wouldnt stay longer.
Stayed 1 night in Nov 2025

6/10 Okay

Terry

The room was ok but they tried to charge me extra before 4 pm so we
Stayed 2 nights in Nov 2025

2/10 Terrible

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The 2 rooms was nasty, they both had human hair in the bathtubs and bathroom floor, one room had crumbs in the bed, the pool was green, the front desk lady was rud and showed no concern are help with any of my complaints. One of my rooms was on the 3rd floor of the back side of building, the other room was on the 2nd floor on the front side enabling us to share the time we had. The vanity mirror in one of the rooms had hair all over the mirror above the sink. It is by far the nasty place I've ever stayed in and i travel there at least 4 times a yr
Green water
Shower head broken free from the wall
They put caulking in the hole yhat was in one of the bathtubs
Stayed 2 nights in Nov 2025

2/10 Terrible

Whitley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pool was almost green and very dirty. Roaches in the room beside microwave and on sink. Baby roach on night stand.
Stayed 2 nights in Nov 2025

10/10 Excellent

Floyd

My first trip to pigeon forge in 1995 i stayed in River Chase lodge during the week $18. Night. It was incredible then and incredible now. Staff was courteous, checkin 5 minutes, coffee in lobby fresh n hot, room was very nice,.pool awesome, weather 60 degrees, occasional sprnkle rain, Lotta traffic, Christmas lights Pigeon forge and Gatlinburg beutiful. Snow crab 🦀 Captain Jim's seafood yummy. Everything was Wonderful. Thank you Jesus for our trip and all blessings and God Please Bless America Again ✝️ 🇺🇸
Stayed 1 night in Nov 2025

2/10 Terrible

kristy

Travelled with family
Disliked: Cleanliness, amenities
Years ago this hotel was amazing, not any longer. The room was filthy and smelled like body odor. Tje tub faucet fell off. The second room we were given had roaches and both rooms had pillows that smelled used. The pool was nasty green color. So that was a no go.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean! Front desk staff was awesome and very friendly. Very close to a lot of things in town. You can walk or drive!
Stayed 4 nights in Nov 2025