Riverchase Lodge

2.5 star property

Photo gallery for Riverchase Lodge

Enjoy a refreshing swim in our pool, featuring a central slide and spacious deck.
Riverchase Lodge features a rustic exterior with a stone facade and wooden beams, surrounded by a beautifully maintained flower bed and stone pathway.
Relax in a spacious room with a large bed, separate seating area, and flat-screen TV.
Relax in this inviting living room with a comfortable sofa, coffee table, and area rug.
Enjoy a scenic view of the surrounding landscape and nearby commercial area from this property's balcony.

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪11 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 14
  • 6 Queen Beds

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 3.4 mi (5.5 km) from Titanic Museum and 3.9 mi (6.3 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Old Mill - 11 min walk - 1.0 km
  • LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 203 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 163 out of 1000 reviews
Rating 2 - Terrible. 220 out of 1000 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Heather

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Debra, Kingsport

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It needs maintenance. It’s a bit run down. Just would not recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Regina

Travelled with family
Disliked: Property conditions & facilities
Pool was dirty, wifi didn't work, tv didn't work
Stayed 2 nights in Apr 2025

10/10 Excellent

Wesley

Stayed 3 nights in Apr 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Tabitha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean had a bad smell the fridge didn’t work. We went to the pool got in for a few minutes in the indoor pool that was open but a guest had used the bathroom pooped on the stairs we told the front desk she said I cleaned that up hours ago so that means someone had been using the bathroom multiple times in the pool area. Went to get something from the vending machine and the front desk lady said don’t do that it will take your money they don’t work. Well we tried and it took the money. We had someone beat on our hotel door at 5:45 am like something was wrong until we opened the door it was a very drunk man that tried to make his way in our room. Overall that was the worst experience of any hotel we have ever stayed in. Very disappointing
Stayed 2 nights in Apr 2025

8/10 Good

KRISTY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

McKenzie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dirty and outdated. The doors did not lock. The wifi does not work, because supposedly it is only one satellite per 2 rooms. The tub was very dirty. There was mold on the ceiling. The toilets do not flush. The lobby was very messy and wet from pool water. The front desk attendant was eating a full marinara jar while talking to us. Another front desk attendant disregarded our concerns about the room. We had to leave and rent another hotel because of how horrible the experience was!
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 2 nights in Apr 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled shower was pulling away from the wall mold on the ceiling of bathroom bathroom door looked like a pack of hungry dogs locked in there. Shower head was made for anyone under 5’5.BASICALLY BULL DOZE THE PLACE
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay with kids
Stayed 4 nights in Dec 2024

4/10 Poor

Reisa

Liked: Staff & service
Disliked: Cleanliness
Needs a very good cleaning!
Stayed 2 nights in Apr 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Connie

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Travelled with family, Travelled with partner
Liked: Staff & service
Pool too small and roaches in the rooms
Stayed 1 night in Apr 2025

6/10 Okay

ken

Disliked: Property conditions & facilities
poorly built and terribly remodeled. Ugly and old
Stayed 1 night in Apr 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

randy

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was clean and decent for the price ither then the tv not working when i first arrived. The pool wasn't like pictured be aware of that! very dirty and cloudy looking.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Stayed 2 nights in Mar 2025

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025