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Riverchase Lodge

2.5 star property

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby sitting area
Exterior
Family Suite | Balcony view
City Suite, 2 Queen Beds

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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Exterior
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  • Hot tub
  • Breakfast included
  • Parking included
3.1 out of 5, 1,753 reviews
The price is NZ$90
includes taxes & fees
12 Nov - 13 Nov
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About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 3.4 mi (5.5 km) from Titanic Museum and 3.9 mi (6.3 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Old Mill - 11 min walk - 1.0 km
  • LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪Texas Roadhouse - ‬7 min walk

About this property

Riverchase Lodge

Hotel with free parking, 6-minute walk to Dolly Parton's Stampede Dinner Attraction
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Reviews

Riverchase Lodge Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 211 out of 1005 reviews
Rating 4 - Poor. 163 out of 1005 reviews
Rating 2 - Terrible. 222 out of 1005 reviews

Reviews

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service

Trashy hotel

1/10 Looks like the pictures was taken 20 years ago. It’s dirty. Clearly hasn’t been clean right in years. Bed is uncomfortable. Ac don’t work well. Didn’t stay the second night because of how just nasty is was and they refused to give me any of my money back.
Stayed 2 nights in Aug 2025

4/10 Poor

Curtis

Travelled with group
Disliked: Property conditions & facilities

Below average

Overall it was just a little ran down. Out tv remote was broken. Both water slides are usable but need work. We had to unplug either the tv or refrigerator in order to plug in the microwave when ever we wanted to use it.
Stayed 3 nights in Jul 2025

6/10 Okay

blake

Stayed 3 nights in Jul 2025

2/10 Terrible

Manuel, Milwaukee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First room smelled of urine and had roaches, 2nd roomed had unfinished work in the bathroom and loose trimming on flooring and I can go on. The toilet seats are so worn out and stained. I can’t believe rooms are being offered with these types of problems. This is my first review ever and I’m not happy.
Stayed 3 nights in Jul 2025

4/10 Poor

Ashley

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was super dirty. Very run down. The price is about what you would expect for the rundown condition. Very ghettoish
Stayed 2 nights in Jul 2025

6/10 Okay

JORDAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool area had a lot of what looked like black mold around it. Pool was merky and you couldnt see through it.
Stayed 1 night in Jul 2025

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Emily

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were good & clean, but almost everything else needed to be deep cleaned. The pools needed scrubbed, they had algae all over them.. but the slides were fun. The rooms need updating. Overall, it’s ok if you just need somewhere to sleep & shower.
Stayed 2 nights in Jul 2025

2/10 Terrible

Merideth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place needs cleaned and updated. The towels were scratchy. Nasty floors, pools and pool areas need cleaned. Our fridge and phone did not work. The tv barley worked
Stayed 2 nights in Jul 2025

2/10 Terrible

Kristan

Stayed 14 nights in Jul 2025

10/10 Excellent

Tiffany

Travelled with family

Summer Weekend trip

Great room for the price! We especially enjoyed the pool areas!
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Austin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close.. pool was dirty slide outside was fast kids loved that.. room was smelly and old.. smelled like smoke
Stayed 1 night in Jul 2025

4/10 Poor

Tishanee

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was ok for price but the pools was really dirty. Water was very unclean and foggy. Our room had no hot water so no shower glad it was just quick overnight trip.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a horrible smell, the linens on the bed were dirty with a nasty smell, the bath tub was filthy with stains, the floor around the toilet was disgusting. The pools OMG had had green slime around the edges and the smell of chlorine was overwhelming, the water was so cloudy you could not see the design of the turtle at the bottom and let’s not forget the adults smoking at the pool. The place was just disgusting, I will never stay here again!!!
Green mold/slime in the pools
Green mold/slime in the pools.
Stayed 1 night in Jul 2025

4/10 Poor

Alexandria

Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have read reviews before we arrived, but I didn’t. We checked in & went to the room & there was POOP on our bathroom door, holes in the wall, the paint on the cabinets were chipped off, where you hang your clothes was rusted. My kids found a chewed up Zyn pouch (tobacco) on the bed. You couldn’t see through the pools water, the kiddie pool was absolutely filthy. There was algae on the pool steps and the bottom step was broken on the pool. We went to dinner and came back to get ready for bed & when we pulled the blankets off there were brown stains on the sheets. We saw a roach & bugs in the bathroom. If I could give 0 stars I would. 0/10 do NOT recommend.
Bug on the wall
Cracked and dirty bath
Mold on ceiling
Poop on wall
Stayed 3 nights in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

vangelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Pictures online look much better than in person. Entering the room it has a strange smell that eventually disappated. The sheet they zip the mattress with was stained. The jets in the tub was black. Before we left we saw a roach crawling across the floor in our room. The one and only roach we saw or we wouldve left much sooner. The pool was extremely cloudy and dirty. The price was way too much for what we got. Very disappointed!
Stayed 1 night in Jul 2025

4/10 Poor

Kathy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Both pools were a shad of green. Indeed of a deep clean really bad. The beds were extremely uncomfortable. Carpets dirty. You had to go all the way into the lobby to get ice. Will not ever be stay there again. The only thing worked right was the internet.
Stayed 3 nights in Jul 2025

10/10 Excellent

jessica

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay kids loved the slides too a was clean
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Indoor pool
Cool slide! Cloudy water.
Stayed 2 nights in Jun 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025