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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

3.0 star property

Photo gallery for Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Front of property
Reception
Deluxe King Room with Balcony and City Views | View from room
Exterior
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
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  • Spa
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 823 reviews
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About the area

Playa del Carmen

With a stay at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.3 mi (0.4 km) from Mamitas Beach and 6.8 mi (10.9 km) from Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mario Villanueva Stadium Madrid - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪Kampai - ‬1 min walk
  • ‪Quinta De Piedra - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Hotel with an outdoor pool, steps from Quinta Avenida
Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 18 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Banana Hotel Playa del Carmen
Hotel Banana Boutique Dive Center Playa del Carmen
Hotel Banana Boutique Dive Center
Banana Boutique Dive Center Playa del Carmen
Banana Boutique Dive Center
Hotel Hotel Banana Boutique & Dive Center Playa del Carmen
Playa del Carmen Hotel Banana Boutique & Dive Center Hotel
Hotel Hotel Banana Boutique & Dive Center
Hotel Banana Boutique & Dive Center Playa del Carmen
Banana Hotel
Banana Dive Center Del Carmen

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 167 reviews
Rating 8 - Good. 41 out of 167 reviews
Rating 6 - Okay. 25 out of 167 reviews
Rating 4 - Poor. 8 out of 167 reviews
Rating 2 - Terrible. 24 out of 167 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Oct 2025

6/10 Okay

Stéphane

Liked: Cleanliness, staff & service
Disliked: Amenities
Rideau très sale et troué, pas de mini frigo
Stayed 13 nights in Oct 2025

6/10 Okay

Yahaira

Travelled with group
Disliked: Amenities
The only thing going for this place was location, the check in process was ok. Had to pay an extra $120 pesos for cleaning or something. But the rest of the amenities is not up to par first off you walk in there’s no elevator so I think it says it in the description. Second I stayed in 20 one walked in barely any light had somebody come in confirmed there’s no extra light inside the room to see the curtains were dirty. There is no little mini fridge for any possible cold drinks to be stored. The toilet button was hard to flush. No hair dryer. They charge you it u stain any towels or bedding. No FREE parking like it says , this was so disappointing because it says they had. You have to park in the side of the street , it’s 10 pesos per hour. Parking fee is from 9 am to 10 pm. So I had to plan my days based on this. It was annoying to have to come back and put money since it only allowed you to do 6 hours at a time.the pool ? What pool , it’s like a Jacuzzi that was not maintained it’s on top or the roof , the area is not well kept. The second floor common area the cushions are dirty , stained. Over all the simple things like hair dryer and mini fridge and just not keeping the property nice , I wouldn’t go back.
Stayed 3 nights in Oct 2025

4/10 Poor

Thanh Mai

Disliked: Room comfort
The music from the hotel’s bar was SUPER loud - the walls were vibrating until around 2:30 AM. It was impossible to rest or fall asleep. If you’re planning to wake up early or want a quiet stay, this is not the hotel for you. The staff were kind and friendly, but the constant noise completely ruined the experience.
Stayed 3 nights in Oct 2025

6/10 Okay

Salvador

Stayed 1 night in Oct 2025

6/10 Okay

Raul

Liked: Staff & service, amenities
Bed was great But the internet was terrible
Stayed 7 nights in Aug 2025

10/10 Excellent

Marcela, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super courteous staff Neat areas Location wonderful Comfortable bed
Stayed 18 nights in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little loud from the bar below but it well worth it. It could have just been the room I was in.
Stayed 1 night in May 2025

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service
I stayed at Hotel Banana 7 nights with my daughter and we both loved the place. The staff is very nice and helpful. The place is a little outdated, but it has everything you need.
Stayed 7 nights in Apr 2025

2/10 Terrible

Luis antonio barradas

Stayed 6 nights in Apr 2025

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff was great and the room was as expected
Stayed 6 nights in Mar 2025

10/10 Excellent

OSCAR

Stayed 2 nights in Feb 2025

2/10 Terrible

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Nice hotel good location
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but it was worth the location

8/10 Good

Scott

Stayed 7 nights in Nov 2024

6/10 Okay

Kimberly, Belleville

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Live bands every night so lots of Rhythm and music until the early morning.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty fun. I stayed here for a month. There was always something to do around the corner. I enjoyed how convenient it was. And you were right around on fifth so you can hear and see all the activities and not be too far from them. And they had a great restaurant called La Tierra underneath.
Stayed 24 nights in Nov 2024

2/10 Terrible

Ardenys Adriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me robaron . Es la peor experiencia de mi vida en un hotel . Música a todo volumen desde las 7 de la mañana asta las 3 de la madrugada . Solo me quede la primera noche y me robaron el resto del dinero
Stayed 25 nights in Oct 2024

2/10 Terrible

Daniel, San Diego

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To Noisy, in five days of my stay they only clean our room once.
Stayed 5 nights in Oct 2024

2/10 Terrible

maria, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no assistance offered during hurricane staff very unprofessional, rude and the staff not friendly at all
Stayed 3 nights in Jul 2024

2/10 Terrible

maria, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you read the reviews and they say this property is noisy all night long-this is not an exaggeration! In fact, it’s an understatement. This hotel is nestled between and above two open air restaurant/bars (TieRra & Agave) and they both have live bands every night (930pm-3am)!!! So, you’re not just hearing one really loud band, you’re hearing 2, at the same time; every night!!! Also, the only “pool” is an unheated hot tub. Luckily, when we were there it was not too busy, there are only 2 sun loungers. The balcony was very small, just enough room for 2 chairs. There are no blankets or bedspreads, just a top and bottom sheet. No extra towels for beach (2 blocks away) or “pool”. Otherwise, great location; no parking.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Vitor

Disliked: Amenities, property conditions & facilities
The location is good, but Wifi doesn't work well, none of the windows are sound proof, impossible to sleep at night, there is a restaurant at the first floor with live music and few meters away there is a night club, so if you want a chill place to sleep, I don't recommend it.
Stayed 1 night in Mar 2024