Etéreo, Auberge Resorts Collection Playa del Carmen, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Three-Bedroom Ocean Veranda Duplex 365 square metres 2 Queen Beds and 2 King Beds (Extra beds available: Cot) Room sleeps 7 guests (up to 5 children) Room cleanliness: Exceptional! 5 2 Queen Beds and 2 King Beds 3925-sq-foot room, located on the ground floor, furnished balcony/patio with garden views Layout - 3 bedrooms, dining area, and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and dining table Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - 4 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Duplex, 2 Bedrooms (Ocean Veranda) 283 square metres 2 Queen Beds and 1 King Bed (Extra beds available: Cot) Room sleeps 5 guests (up to 3 children) Room cleanliness: Exceptional! 5 2 Queen Beds and 1 King Bed 3050-sq-foot room, located on the ground floor, furnished balcony/patio with garden views Layout - Dining area and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and dining table Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - 3 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Mangrove Studio 81 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 875-sq-foot room, located on the ground floor, furnished balcony/patio with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Two Bedroom Ocean Penthouse with Plunge Pool Room with view 283 square metres 2 Queen Beds and 1 King Bed (Extra beds available: Cot) Room sleeps 5 guests (up to 3 children) Room cleanliness: Exceptional! 5 2 Queen Beds and 1 King Bed 3050-sq-foot room, located on the top floor, furnished balcony/patio with ocean views Layout - 2 bedrooms, dining area, and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and dining table Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - 3 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Ocean Suite with Plunge Pool Room with view 128 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 1375-sq-foot room, furnished balcony/patio with ocean views Layout - Bedroom and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
One Bedroom Ocean & Sunset Suite Room with view 153 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 1650-sq-foot room, furnished balcony/patio with ocean views Layout - Bedroom, dining area, and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and dining table Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Ocean Studio - 2 Queens Room with view 81 square metres 2 Queen Beds (Extra beds available: Cot) Room sleeps 5 guests (up to 3 children) Room cleanliness: Exceptional! 5 2 Queen Beds 875-sq-foot room, furnished balcony/patio with ocean views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Mangrove Studio with Plunge Pool 81 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 875-sq-foot room, located on the ground floor, furnished balcony/patio with garden views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Ocean Suite with Sky Deck and Plunge Pool Room with view 193 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 2075-sq-foot room, located on the top floor, furnished balcony/patio with ocean views Layout - Bedroom and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Two Bedroom Ocean & Sunset Suite Room with view 235 square metres 2 Queen Beds and 1 King Bed (Extra beds available: Cot) Room sleeps 5 guests (up to 3 children) Room cleanliness: Exceptional! 5 2 Queen Beds and 1 King Bed 2525-sq-foot room, furnished balcony/patio with ocean views Layout - 2 bedrooms, dining area, and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and dining table Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - 3 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Ocean Studio Room with view 81 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 875-sq-foot room, furnished balcony/patio with ocean views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Ocean Studio with Sky Deck and Plunge Pool Room with view 139 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 1500-sq-foot room, located on the top floor, furnished balcony/patio with ocean views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Mangrove Studio with Plunge Pool - 2 Queens 81 square metres 2 Queen Beds (Extra beds available: Cot) Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 5 2 Queen Beds 875-sq-foot room, located on the ground floor, furnished balcony/patio with garden views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Ocean Studio with Plunge Pool Room with view 81 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 875-sq-foot room, furnished balcony/patio with ocean views Layout - Bedroom Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), and free bottled water Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Three Bedroom Ocean Penthouse with Plunge Pool Room with view 365 square metres 2 Queen Beds and 2 King Beds (Extra beds available: Cot) Room sleeps 7 guests (up to 5 children) Room cleanliness: Exceptional! 5 2 Queen Beds and 2 King Beds 3925-sq-foot room, located on the top floor, furnished balcony/patio with ocean views Layout - 3 bedrooms, dining area, and sitting area Relax - Private plunge pool Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 50-inch LED TV with cable channels Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and dining table Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - 4 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and climate-controlled heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Concierge services
Total number of rooms - 75
Number of floors - 3
Number of buildings/towers - 8
Coffee/tea in common areas
Breakfast available (surcharge)
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Dry cleaning/laundry service
Full-service spa
Spa treatment room(s)
Steam room
Smoke-free property
Wedding services
Pool umbrellas
Free WiFi
Year Built – 2021
Number of restaurants - 3
Number of meeting rooms - 1
Number of outdoor pools - 2
Free valet parking
Number of bars/lounges - 2
Number of beach bars - 1
Number of coffee shops/cafes - 1
Luggage storage
Beach umbrellas
Free beach cabanas
Pool cabanas (surcharge)
Beach sunloungers
Pool sunloungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Children's club (surcharge)
Supervised childcare/activities (surcharge)
Firepit
Couples/private dining
Designer stores on site
Secured parking
Outdoor entertainment area
Outdoor furniture
Walkway to water
Wheelchair accessible: No
Food and water bowls
Pet-sitting services
Pet-grooming services

Family Friendly Amenities

Family property
Number of outdoor pools - 2
Children's pool
Free WiFi
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

English
Spanish

Parking

Free valet parking

Room Amenities

Etéreo, Auberge Resorts Collection offers 75 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. This Playa del Carmen resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Air conditioning
Television
Minibar
Daily housekeeping
Phone
Bathrobes
Hair dryer
In-room safe
Ceiling fan
Room service (24 hours)
Iron/ironing board (on request)
Turndown service
Free bottled water
Wireless internet access
Blackout drapes/curtains
In-room childcare (surcharge)
Slippers
Separate bathtub and shower
Cable TV service
Free WiFi
TV size 50
Deep soaking bathtub
Rainfall showerhead
Furnished balcony or patio
Connecting/adjoining rooms available
Free cots/infant beds
Minibar (stocked, some free items)
LED TV
Rollaway/extra beds (surcharge)
In-room climate control (heating)
Towels provided
Linens provided
Soap
Shampoo
Toilet paper
Wardrobe
Toothbrush and toothpaste not available
WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Itzam - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Che Che - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Changarro - This beach restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to do

Kayaking nearby
Sailing nearby
Fitness classes on site
Snorkelling on site
Yoga classes/instruction on site
Fishing nearby

Spa Services

Number of treatment rooms 6
Couples treatment rooms
Massages on beach
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Steam room in spa

Accessibility

Handrails in hallways
Handrails in stairways
Well-lit path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for USD 75.0 per night.
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of USD 200 per pet, per stay
Dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Food and water bowls, pet-sitting services and pet grooming services are available
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Pets cannot be left unattended

Guest will receive an email before arrival 2 weeks

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Onsite COVID-19 testing (Antigen) is available

Reservations are required for on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: USD 1.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately USD 40–55 for adults, and USD 30–40 for children
Pet fee: USD 200 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Etereo Auberge Resorts Collection
Etéreo, Auberge Resorts Collection Resort
Etéreo, Auberge Resorts Collection Playa del Carmen
Etéreo, Auberge Resorts Collection Resort Playa del Carmen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Etereo, Auberge Resorts Collection

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Get an overview of this hotel
Luxury resort on the beach, with 2 outdoor swimming pools

Popular property highlights

Languages spoken

Etereo, Auberge Resorts Collection

Hotel Amenities