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Ocean Riviera Paradise All Inclusive

5.0 star property

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
10 bars/lounges, 4 swim-up bars, 5 poolside bars
On the beach, beach volleyball
Eden Junior Suite Pool View | View from room
Eden Master Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

  • Ocean view
  • 186 sq m
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

  • Resort view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

  • 135.0 sq m
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

  • Ocean view
  • 116 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • Ocean view
  • 57 sq m
  • Sleeps 4

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3779)
The price is NZ$410
for 1 room
includes taxes & fees
18 May - 19 May
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About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Quinta Avenida - 9 min drive - 8.5 km
  • Playa del Carmen Main Beach - 15 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 5 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Magnifying mirror

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1016 out of 2008 reviews
Rating 8 - Good. 506 out of 2008 reviews
Rating 6 - Okay. 260 out of 2008 reviews
Rating 4 - Poor. 111 out of 2008 reviews
Rating 2 - Terrible. 115 out of 2008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful ! Food and service at all the restaurants we could attend was amazing. Our only disappointment was trying to book the Japanese restaurant they asked that we buy two over priced bottles of wine for 6 people in order to get a booking.
Stayed 2 nights in Jan 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was super helpful for all our needs. The check in and out was convenient
Stayed 7 nights in Jan 2025

10/10 Excellent

Nathalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La nourriture est excellente et diversifiée
Stayed 9 nights in Jan 2025

8/10 Good

Glenn James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great trip to the Ocean Resort in Playa.
Stayed 5 nights in Jan 2025

8/10 Good

HUANYING, Rego Park

Liked: Cleanliness, staff & service, property conditions & facilities
The T bone at the steak house is not good quality steak. When people pay, they expecting good quality, even the free rib eye is better.
Stayed 4 nights in Jan 2025

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort, felt like a little city with all the options the resort had to offer.
Stayed 7 nights in Jan 2025

4/10 Poor

Taryn Emily

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights at Ocean Rivera paradise. The rooms were nice and comfortable, We stayed at Eden which was close to the beach. The beach was beautiful and we spent our days mostly at the beach. Their was a great variety of restaurants some better then others, we enjoyed the steak house the most. We got invited to a dinner at the chiefs table by Angelica, Jose Maria, it was a fun experience and very good! It was a great vacation!
Stayed 10 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Bechara, Cambridge

Stayed 6 nights in Jan 2025

10/10 Excellent

DAVID

Stayed 7 nights in Jan 2025

4/10 Poor

Kevin

Travelled with group
Disliked: Staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Akeem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a wonderful stay at the Ocean Riviera Paradise. The atmosphere was relaxing and the staff, especially Lisandro (Guest Concierge), went above and beyond to ensure our stay was enjoyable. We loved the well-maintained grounds, clean room, and abundance of amenities. The pools and dining options were great, making it a perfect getaway for us!
Stayed 5 nights in Jan 2025

8/10 Good

Kevin Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great 👍
Stayed 7 nights in Jan 2025

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spent 7 nights at the ocean paradise in playa del Carmen with my family total 6 of us 2kids 4 adults youngest 6 oldest 60 and we all loved it and had a great time there is something for everyone
Stayed 7 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of four- two adults and two children (ages 4, 7). Overall, it was a great experience, the kids loved it. The kids club staff were amazing and had so many activities planned for the kids. They couldn't wait for drop off at 9:30 every morning. The club is only open from 9:30-12pm, then 2:30pm -4 pm. The water park was also great. The room was cleaned everyday, if that’s what you wanted. The fridge was also restocked everyday. They only gave two beers per day along with two small kiddie milks. Upon asking the person if we could have two additional milks then told us they couldn’t. That was a bit ridiculous. We didn’t receive any refill for two days afterwards, coincidence, who knows. We complained to the front desk on the third day and received only two of each again. This was the only negative in our trip. There was a variety of food options everyday. Kids loved eating there (picky eaters). The reservation restaurants were great. We went to the Italian and steakhouse. Highly recommend both. We also did the Mayan experience dinner and show on Saturday. The show was amazing. The kids absolutely loved it. The food provided was an experience of its self. They served the kids chicken tenders and fries. The adult menu was a variety of dishes paired with wine and tequila. Highly recommend.
Stayed 6 nights in Jan 2025

6/10 Okay

Shalom

Travelled with family
Coffee bar sucked and always a huge wait time. Buffet was small and small variety. Juice bar was always empty and not freshly squeezed. Liquor was the cheapest you can find unless you had the vip privilege package. Kids water park had low water pressure so the kids barely make it down the slides without pulling themselves down. Kids club wasn’t the best either. The pavers all around the property are all uneven and everyone is tripping all over the place. Beach was great. Staff was average.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly. The property was clean and had a variety of activities. It was a kid friendly resort but also had adults-only dining options. I enjoyed the variety in restaurants but you definitely need to make reservations. The live cooking show was my absolute favorite (The chicken was a highlight). Highly recommend it. Jazmin at the spa was great and Hector at Eden Pool. Thank you all for a wonderful stay!
Stayed 5 nights in Jan 2025

10/10 Excellent

Deitra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this resort was great. The staff was excellent. From the moment we arrived the front desk staff was amazing & accommodating. Aylin made our stay the best stay we could have asked for, top tier hospitality & service throughout our stay up until our departure. Cesar from the front desk also great. Will definitely return to this resort & looking forward to visiting another H10 property in the future.
Stayed 3 nights in Jan 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Claudia, O'Fallon

Stayed 2 nights in Jan 2025

4/10 Poor

Simone

Travelled with family, Travelled with family and small children
The receiving stuff is very welcoming and they established a WhatsApp channel of communication that worked well to reserve restaurants, bell boy to pick luggage’s at check out etc. The rest of stuff isn’t very friendly, the structure is very run down and not very clean. Food is quite below average and restaurants are very small so if you don’t make a reservation (even for the ones that don’t require a reservation) you will eat at the Buffett everyday. AC in the Room are very loud, and the hot tub on the balcony didn’t work. The Buffett area is full of birds that will defecate on chairs and tables. The sport bar had a roof leak and it would essentially rain inside the bar. These are just few of the things but I would never stay there again.
Stayed 5 nights in Jan 2025

8/10 Good

Prathamesh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large and well maintained hotel with beach access and multiple pools. Our room was quite spacious and the amenities were in line with our expectations. The dining options were quite good and we enjoyed every meal we had. The only con was that the bathrooms were a bit old and were not very clean. The rooftop jacuzzi in our room was old and chipped and had dirt/hair when we arrived.
Stayed 3 nights in Jan 2025