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Ocean Riviera Paradise All Inclusive

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Dates

May 2026

June 2026

Privilege Master Suite RoofTop | Terrace/patio

10 bars/lounges, 4 swim-up bars, 4 poolside bars

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive
Spa
Parking included
Free Wi-Fi
Restaurant

Explore the area

Playa del Carmen, QROO

Place, Playa Xcalacoco
‪11 min walk‬
Place, Playa del Carmen Main Beach
‪13 min drive‬
Place, Xcaret Eco Theme Park
‪26 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪51 min drive‬

Room options

Privilege Master Suite Ocean Front

Exceptional

Ocean view
116 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

A couple relaxing on a sun lounger by a pool with a view of the ocean and palm trees.

Privilege Master Suite RoofTop

Ocean view
186 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

Very good

Garden view
57 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

PRIVILEGE MASTER SUITE SWIM UP

115 sq m
Sleeps 3
Free Wi-Fi

Daisy Junior Suite Pool View

Very good

57 sq m
Sleeps 4
Free Wi-Fi

Privilege Junior Suite Garden View

Wonderful

Resort view
57 sq m
Sleeps 4
1 King Bed
Free Wi-Fi

Privilege Junior Suite Pool View

Exceptional

57 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

PRIVILEGE JUNIOR SUITE SWIM UP

Wonderful

57 sq m
Sleeps 3
1 Double Bed
Free Wi-Fi

Privilege Junior Suite Rooftop

Wonderful

Resort view
135 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Junior Suite Standard

Very good

Garden view
57 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Privilege Master Suite

115 sq m
1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Privilege Junior Suite Rooftop Pool View

135 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Junior Room, Pool View (suite)

Exceptional

57 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Standard Room, Non Smoking

Very good

135 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Standard Room, Non Smoking, Pool View

Very good

57 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Similar properties

On the beach, white sand, free beach shuttle, free beach cabanas

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

6 May - 7 May

About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

Playa Xcalacoco - 11 min walk - 1.0 km
Quinta Avenida - 13 min drive - 6.0 km
Playa del Carmen Main Beach - 13 min drive - 6.3 km
Maroma Beach - 21 min drive - 16.1 km
Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

‪Amaranto - ‬5 min walk
‪El Templo - ‬16 min walk
‪Las Máscaras - ‬17 min walk
‪Fresco Bar - ‬14 min walk
‪Bar L'Elefant - ‬16 min walk

About this property

Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 4 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.

Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.

La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

10 bars/lounges
11 restaurants
4 poolside bars
4 swim-up bars
A coffee shop/cafe
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Amaranto
Blue Moon
La Locanda
Ruta 66
Sakura

Things to do

24-hour gym
3 outdoor tennis courts
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Bowling alley
Children's pool
Free children's club
Free water park
Full-service spa
Hot tub
Nightclub
Outdoor pool (guest access)
Playground
Shopping
Stereo
Table tennis
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Magnifying mirror
No lift

4 buildings
4 floors
At least 80% lighting from LEDs
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Lifeguards
Local artist showcase
Mediterranean architecture
Mosquito nets
Reception hall
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

40-inch LED TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.37 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Pool access available from 8:00 AM to 8:00 PM

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

10/10 Excellent

Yu Iey

Travelled with family

3 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staffs are very friendly and helpful. The food is great too.

Stayed 5 nights in Jan 2026

8/10 Good

Anjali

Travelled with family

3 Feb 2026

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

The rooms could be a clean

Stayed 4 nights in Jan 2026

8/10 Good

Dylan

3 Feb 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Harinder

3 Feb 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Marlan Martin Mackenzie

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Summary - Absolutely perfect.

Stayed 6 nights in Jan 2026

8/10 Good

Alyssa

Travelled with family and small children

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were clean and facilities were nice. Loves the decor. The two biggest negatives for us were the service (the service was slow or in a lot of cases non-existent) and the pool temperatures. Trying to get coffee at the buffet for example, or a drink around the pool was almost impossible. We’ve stayed at many other all inclusive resorts, and felt the service here was poor. Perhaps it’s better if you pay extra $ for their privilege rooms. Also, the pools are FREEZING with the kids pool sadly being the coldest of them all. This was a huge miss for us. There is virtually no one in the pools for this very reason. Everyone goes to the beach pool since it’s the only one even moderately swimmable, but it’s impossible to get a chair unless you get there before 7:30 am (which, who wants to do that on holidays?!). Also the resort needs to stop allowing people to ‘reserve’ chairs with their towels.

Stayed 5 nights in Jan 2026

10/10 Excellent

BRENT

Travelled with family, Travelled with family and small children, Travelled with group

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We loved our stay at this resort. Friendly staff and fantastic amenities (highly recommend for children). Food was generally excellent.

Stayed 7 nights in Jan 2026

8/10 Good

Josh

2 Feb 2026

Stayed 7 nights in Jan 2026

4/10 Poor

Dalae

2 Feb 2026

Stayed 7 nights in Jan 2026

4/10 Poor

William

Travelled with partner

1 Feb 2026

Disliked: Amenities, property conditions & facilities

This resort was definitely in the bottom tier of all-inclusives that we've stayed at in Mexico (10th year of going). We were told several lies upon check-in about what was included; much less than an "all-inclusive" typically does. For example, 3 of the restaurants require reservations and you can only do that once per seven days. There are five pools, but we only had access to two of them. Unless you upgrade to the "Privilege" status, your breakfast options are limited only to the buffet - which had a lot of options but was rarely warm. We were also told there is a free shuttle to downtown (keep in mind this resort is isolated in the jungle) - everyone we asked afterward said this didn't exist and had to pay exorbitant taxi fares instead. The room was decent, but shows signs of wear. Housekeeping was great - they cleaned everyday and did an excellent job. The drinks were decent but are served in small cups/glasses. Most the bartenders were great, but like a lot of resorts, they are clearly overworked and understaffed. A lot of the servers seemed to not care if you existed or not, especially at the restaurants. The pools were also freezing (this was January) - but not a problem at other resorts. The ocean was honestly way more comfortable for swimming. The drink service by the pools was incredibly inconsistent. And the chair towel culture is here is the worst I've ever seen - Godspeed getting a chair by the pool on a decent weather day.

Stayed 8 nights in Jan 2026

10/10 Excellent

Adrian, Victoria

Travelled with partner

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room. Delicious food. Friendly staff. Would definitely return.

Stayed 7 nights in Jan 2026

8/10 Good

Faye Louise

Travelled with partner

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was fantastic. Very clean and good temperature. Cleaning staff did little extras like making a bunny out of towels

Stayed 6 nights in Jan 2026

10/10 Excellent

Eduardo

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

I stayed solo at Ocean Riviera Paradise All Inclusive in December, and it was one of the best all-inclusive experiences I’ve had. The resort delivered an excellent blend of comfort, service, and amenities that made my trip memorable. 🏖️ Clean, Comfortable Room My room was consistently spotless, well kept, and exactly what I needed after long days exploring the resort and the surrounding area. The restful space definitely enhanced my overall experience. Guest feedback also highlights cleanliness as one of the resort’s strong points. 😊 Exceptional Staff & Service The staff were friendly, professional, and genuinely attentive from check-in throughout my stay. Whether at the pool bars, restaurants, or around the property, team members made the resort feel welcoming and well managed. Many reviews similarly praise the staff’s helpfulness and positive attitude. 🍽️ Amenities & Dining Variety There’s a wide array of restaurants, bars, and lounges on site, which kept meals enjoyable and varied. The property’s multiple outdoor pools, beachfront access, and diverse amenities (including water park access, arcades, and spa services) offered plenty to do without leaving the resort. 🌟 Overall Experience As a solo traveler, I appreciated the mix of relaxation and activity the resort offers — from peaceful spaces to lively pool areas. The clean accommodations, attentive staff, and variety of facilities stood out the most and made this a 5-star getaway worth recommending.

Stayed 6 nights in Dec 2025

8/10 Good

Jack

30 Jan 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

DEIRDRE

Travelled with partner

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We really enjoyed our stay, (10 days )ALL of your staff are exemplary, always having a smile on their faces. We found to room 4/5 a little old fashioned but very clean Thank you

Stayed 9 nights in Jan 2026

6/10 Okay

Alex

Travelled with family

29 Jan 2026

Liked: Cleanliness, property conditions & facilities

Rooms are okay, most staff are friendly. Improvements needed: 1. Reception at Pez Vela needs to be replaced, two ladies were close to rude and totally mismanaged. The first day we had lunch there, they made us waited for 45 minutes lining up under the sun just to put our names on the waiting list! Then we had to wait another 30 minutes before we got our table. We went back there for lunch twice and we went early to avoid the line up, but both times, we need to stand aside for a few minutes (not really knowing why) as they served the customers behind us first! 2. The reservation system for fine dining needs improvement. You need to login and fight through online to book right at 8:30 in the morning, otherwise you won't get any decent dinner time. Also, you can only book for your own room and if you have multiple rooms (our family has 3 rooms), you need to win the lottery to be able to dine together! And the reservation for Sakura is even worse, you need to line up in the sun for at least an hour if you want to get some decent dining time, the desk opens at 8:30 and you need to line up by 7:45 if you want to dine at reasonable time, the only thing good about this restaurant is they allow you to book for multiple rooms.

Stayed 4 nights in Jan 2026

10/10 Excellent

Chas

Travelled with partner, Travelled with group

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful resort! Rooms were clean and beautiful. Beds were very comfortable. Staff was always friendly and went above and beyond. The restaurants all had great food. I would recommend you check their app daily for activities. I will definitely be back.

Stayed 5 nights in Jan 2026

10/10 Excellent

Shelly Lynn, Bowmanville

Travelled with partner, Travelled with group

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We booked privilege as we like the added amenities that come with it. Check in was smooth and we were upgraded to a rooftop suite. Our butler Allan was able to get us into an à la carte the first night even though we arrived at supper time due to our plane being delayed. All of our reservations were handled by Allan and we didn’t have to plan anything. The room was spacious, mini bar always stocked and we had zero issues. The pool was chilly until you got in for a bit. The drinks were fabulous but keep in mind you can’t always get top shelf liquor at all places (even if you’re privilege). The only thing I would probably change is that only privilege guests can use the privilege pool. There is a roped off section for privilege but the pool is open to all guests. The food at all of the restaurants is delicious. A large variety to choose from. This was our second time to this resort and our 3rd time to an Oceans. It is great value for the cost. Highly recommend.

Stayed 7 nights in Jan 2026

8/10 Good

Nikolay

Travelled with family and small children

28 Jan 2026

Liked: Cleanliness

Food was great

Stayed 9 nights in Jan 2026

10/10 Excellent

Katherin

Travelled with family, Travelled with family and small children

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great staff

Stayed 4 nights in Jan 2026

8/10 Good

Yelena

Travelled with group

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very nice hotel with very good food. I wish staff could better understand English. All restaurants were great except Bluemoon. For breakfast waited 1 hour to get food and it was wrong order for dinner we also had issue due to staff not understanding English. Everything else was great. I would definitely recommend this resort.

Stayed 7 nights in Jan 2026

10/10 Excellent

Norman

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great staff, food and entertainment. Very clean resort. Good for families with kids of all ages.

Stayed 7 nights in Jan 2026

10/10 Excellent

Gabriela, Onatrioca

26 Jan 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Yander

Travelled with family

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff is very courteous

Stayed 6 nights in Jan 2026

10/10 Excellent

Derrek

26 Jan 2026

Stayed 9 nights in Jan 2026

Ocean Riviera Paradise All Inclusive

Photo gallery for Ocean Riviera Paradise All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

View all photos for Daisy Junior Suite Garden View

Daisy Junior Suite Garden View

View all photos for PRIVILEGE MASTER SUITE SWIM UP

PRIVILEGE MASTER SUITE SWIM UP

View all photos for Daisy Junior Suite Pool View

Daisy Junior Suite Pool View

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

View all photos for Privilege Junior Suite Pool View

Privilege Junior Suite Pool View

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop

View all photos for Junior Suite Standard

Junior Suite Standard

View all photos for Privilege Master Suite

Privilege Master Suite

View all photos for Privilege Junior Suite Rooftop Pool View

Privilege Junior Suite Rooftop Pool View

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

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Grand Sunset Princess - All Inclusive

About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Ocean Riviera Paradise All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types