Ocean Riviera Paradise All Inclusive

5.0 star property

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
11 restaurants, breakfast, lunch, dinner served; French cuisine
Eden Junior Suite Ocean View  | Beach/ocean view
Outdoor wedding area
View from property

Popular amenities

  • All-inclusive
  • Bar
  • Room service

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪3 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Junior Room, Pool View (suite)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(15 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, Non Smoking, Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(15 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(30 reviews)
  • 57 sq m
  • Sleeps 4

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)
  • 135.0 sq m
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

Standard Room, Non Smoking

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(91 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(96 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This beach property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 3 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 9 min drive - 5.7 km
  • Punta Esmeralda Beach - 9 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 5 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1205 out of 2367 reviews
Rating 8 - Good. 586 out of 2367 reviews
Rating 6 - Okay. 302 out of 2367 reviews
Rating 4 - Poor. 141 out of 2367 reviews
Rating 2 - Terrible. 133 out of 2367 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation location, not a party resort but very social and friendly atmosphere.
Stayed 6 nights in Apr 2025

8/10 Good

Casey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Privilege swimout room and thoroughly enjoyed it. I honestly don't feel there was a need for a butler other than booking reservations and getting our pool floats blown up though. The Privilege beach was a huge disappointment due to the fact that even though it's roped off they allow outsiders to constantly walk around and bug you about different things - selling sunglasses, hair braiding, vapes, etc. The reservation required food was excellent, Sakura being our favorite. The buffet was bland and nothing special. The Privilege restaurant had a nice buffet, nicer than the main one. None of us cared for our lunch at the Privilege restaurant. The steakhouse was good, as was the Italian restaurant. The vendors selling items in the main plaza on Saturday evenings were a complete sham. They sell the exact same things that are for sale in the gift shop, only twice the price. Unfortunately, two people in our group already purchased from the vendors before realizing the exact items were half the price in the gift shop. Entertainment was lacking, although the first night they had someone playing the guitar and he was excellent. The following two evenings were Spanish singing and dancing. Lots of people enjoyed it but we had no clue what they were saying so we didn't stay to watch. Karaoke was entertaining. The resort is huge so plan on walking quite a bit. The water area for children looked really nice for families that bring little ones.
Stayed 3 nights in May 2025

6/10 Okay

bashar

every thing is average , limited access to pools unless you parches a higher area witch did not show on the site .
Stayed 6 nights in Apr 2025

8/10 Good

Sai Gunaranjan

Liked: Cleanliness, staff & service, property conditions & facilities
They stay was good. They upgraded us to a swim up room which was nice . Alcoholic drinks were not strong unless you tip them. Tip for guests- Next day of your check in , you will receive a chit slid through the door stating sorry we missed you yesterday and asking you to go to the lobby to collect your coupon. It’s a trap to sell you a vacation package. You loose 90 mins of your stay talking to a sales person who will walk you around the property, take away your breakfast time and then if you don’t sign up for the TIMESHARE package , make you feel guilty that we wasted their time. Initially they sales team will speak nicely to you and say all they need is 90 mins of our to show around the property and in return they promised a trip to downtown, a bottle of tequila and a pendant . I never got my tequila bottle as they kept saying you need to talk to the person who promised and I could never find that person . This was the most annoying part about the stay . But rest was decent .
Stayed 5 nights in Apr 2025

8/10 Good

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

pete

Stayed 4 nights in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

2/10 Terrible

Josephine

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, amenities
The buffet was not very good.
Stayed 8 nights in Apr 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gavin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food great people and drink options
Stayed 3 nights in Apr 2025

4/10 Poor

FABIOLA

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
I was not happy that upon my arrival the amount for the 3rd room changed because I called in way before our arrival to ask that we be near each other. When I called to make this request the representative did not indicate there would be an additional charge. This was a surprise to us upon our arrival. And it was a hefty charge of almost a $500 difference. The bedrooms have a very odd odor that is not pleasing as you walk into the room. We were very happy with the food however the reservations process is not user friendly. We were only able to get into The Steakhouse during the stay. They do not have a jacuzzi area unless you are an associate. My husband was not able to relax in a jacuzzi after excursions. Certain areas are off limits.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!! the food, the room, the staff and everything else!
Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food on the buffet was meh, but the rest was pretty good. Staff was friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

keith m

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good all inclusive resort, restaurants are very good and buffet is above average for an all inclusive. Staff is excellent and very friendly, a shout out to Rosa our butler for our stay! Resort is just the right size and very walkable and has frequent trolly service to make things even easier. Beach is not for those who are coming to swim in the ocean and walk the beach as it is very narrow and full of seaweed but is perfect for just lounging in the sun. If the Pez Villa restaurant on the beach was turned into a breakfast and lunch buffet we would have never left the beach area! Overall a very enjoyable and relaxing vacation and would return to this resort.
Stayed 8 nights in Apr 2025

8/10 Good

Nicolae

Liked: Cleanliness, staff & service, property conditions & facilities
Room was alright could have been better, it was Li
Stayed 8 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Stuff very pleasant! Israel from guest services was very friendly and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

SHYRELL

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

6/10 Okay

Hassan el

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach has roks and hurt my arm. Food wasnt delicioius and not much beef.
Stayed 9 nights in Apr 2025

10/10 Excellent

EKATERINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the property, food quality and the amount of entertainment catered to different groups
Stayed 5 nights in Apr 2025

8/10 Good

Matthew R

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice experience at this property. The staff were kind and helpful. We didn’t encounter one person who wasn’t lovely! The property has a little age on it but nothing that impacted our stay. We appreciated getting to know Maria and Israel. Our friend’s butler, Alan, was helpful to the whole group.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ericka Katrinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my second stay at the resort and I thought it was amazing, we were very please with the food everything was great and out rooftop room was better then we expected, I would stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Privilege Junior suite Pool View and we had an amazing experience. It is definitely worth it to upgrade to the Privilege section as we had our own Butler (Thank you Alan) and their amazing hospitality. They would contact us through WhatsApp, reply to any of our questions and requests in a timely manner. Pool service, and room service and much more. We are glad to stay at this resort. It was our 3rd time at the hotel. It is always a great experience. Food is exquisite as well. Everything is cooked to perfection- steak, salmon, chicken.
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property space
Stayed 7 nights in Apr 2025

8/10 Good

Aleksandar

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is an old property. Outside and inside the room smell was bad. Staff was amazing
Stayed 5 nights in Apr 2025