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El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

5.0 star property

Photo gallery for El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
View from property
Outdoor wedding area
Junior Suite El Beso Rooftop Partial Ocean View
Junior Suite El Beso Ocean View | Beach/ocean view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪92 min drive‬

Room options

View all photos for Junior Suite El Beso

Junior Suite El Beso

Junior Suite El Beso

9.0 out of 10
Wonderful
(47 reviews)
  • 52 sq m
  • Sleeps 3

View all photos for Junior Suite El Beso Swim Up

Junior Suite El Beso Swim Up | Terrace/patio

Junior Suite El Beso Swim Up

9.0 out of 10
Wonderful
(14 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Roof Top

Junior Suite El Beso Roof Top | Terrace/patio

Junior Suite El Beso Roof Top

7.6 out of 10
Good
(5 reviews)
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Ocean View

Junior Suite El Beso Ocean View | Beach/ocean view

Junior Suite El Beso Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Pool View

Junior Suite El Beso Pool View

Junior Suite El Beso Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Jacuzzi in Balcony

Junior Suite El Beso Jacuzzi in Balcony | View from room

Junior Suite El Beso Jacuzzi in Balcony

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Rooftop Partial Ocean View

Junior Suite El Beso Rooftop Partial Ocean View

Junior Suite El Beso Rooftop Partial Ocean View

  • 135 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, 2,740 reviews
The price is NZ$503
includes taxes & fees
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About the area

Playa del Carmen

Located in Playa del Carmen, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is within a 15-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. .This all-inclusive property is 4.8 mi (7.7 km) from Mamitas Beach and 4.9 mi (7.9 km) from Playa del Carmen Main Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Quinta Avenida - 11 min drive - 8.1 km
  • Playa del Carmen Main Beach - 12 min drive - 8.4 km
  • Xcaret Eco Theme Park - 25 min drive - 17.9 km
  • Maroma Beach - 27 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Steakhouse - ‬16 min walk

About this property

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Adults-only beachfront property with outdoor pool
El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers 192 accommodations with rooftop private hot tubs and free minibar items. Rooms open to furnished balconies. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include outdoor tennis courts, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.
Treat yourself to a stay in one of the 192 guestrooms, featuring rooftop private hot tubs and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool. This Mediterranean property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Japanese cuisine at Sakura, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 10 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 11:00 AM.
Sakura - This theme restaurant specializes in Japanese cuisine. Reservations are required.
Steak House - This restaurant serves dinner only. Reservations are required. Open select days.
Margarita - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Pez Vela - This restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open select days.
Blue Moon - This theme restaurant serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 10 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Margarita
  • Pez Vela
  • Sakura
  • Steak House

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in a private, adults-only section within the family-friendly Ocean Riviera Paradise Resort. Guests have exclusive access to an adult-only swimming pool, restaurant, and snack bar. Guests may also access facilities within Ocean Riviera Paradise Resort.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ocean Riviera Paradise El Beso Adults Resort Xcaret
Ocean Riviera Paradise El Beso Adults Resort
Ocean Riviera Paradise El Beso All Inclusive Adults Only
Ocean Riviera Paradise El Beso All Inclusive Adults
Ocean Riviera Paradise El Beso Adults Only
Ocean Riviera Paradise Beso

Reviews

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

Reviews

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Dorothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very nice,clean,food amazing but some of the staffs are rude and if you’re black they will make you feel a nobody that’s the only reason i will not go back there
Stayed 4 nights in Aug 2025

10/10 Excellent

Raida Cisela, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved the property and amenities; the staff is very professional, and the service is great in all areas. However, the specialty restaurants La Locanda & Steakhouse have very poor air conditioning inside, which makes the dinner experience super uncomfortably hot. Someone in our party even felt so bad that she could not finish the meal and had to step outside of the restaurant, it is a shame since we booked this hotel for a party of 6, and ended up having such a bad experience.
Stayed 7 nights in Aug 2025

10/10 Excellent

Babandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Aug 2025

10/10 Excellent

Souro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just an amazing experience. The food was great and the facilities were very convenient. We also booked some tours and it was just great. Will definitely come back again.
Stayed 3 nights in Aug 2025

6/10 Okay

Lexi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked the swim up pool room and loved it. Went for birthday and we told them and they sent complementary wine and chocolates and then again once we told them we got engaged! Reservation restaurants were okay but the portions are small and the buffet was not good. Same options for lunch and dinner and same every night. Only had like 2 main buffet lines that changed foods everything else was the same. When sitting at buffet we had to ask every time for water after waiting 5-10 mins. The adult side is very small. The swim up pool room is apart of adult only but they only have 1 small pool that is adults only. Literally every single thing else has kids and we were thinking it would be separate with kids and family one side and adults have their own side but no just one pool. Every restaurant but one breakfast one is family friendly so if you’re wanting separate adult and family resorts this is not that. A lot of the workers also don’t really pay too much attention and overlook English speaking families. And a lot of workers are racist. I’m white and my boyfriend is black and we got overlooked so many times even when we got to wherever before anybody else. Many times we’d be at the bar before other people and they wouldn’t come over and they weren’t busy but when other people white or Spanish speaking, would show up they would go straight to them and we’d have to ask every time to be helped and then they always had some attitude.
Stayed 4 nights in Aug 2025

10/10 Excellent

Haviva

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place!!! i loved it so much! will be definitely going back there!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and well kept. Unfortunately there is not much of a beach to speak of. Severely eroded when we visited in August of 2025. The Sargassum was definitely in full force as well, but that is out of their control. They worked diligently to remove it every day. Our swim up room was excellent, air conditioning worked well. We really enjoyed the food here, especially at the Buffet. The specialty restaurants were all a bit warm which made the experience less than enjoyable, but the food was good. The staff was extremely friendly and our Concierge Lisandro was great! He checked in with us numerous times and assisted with dinner reservations. Also a special shout out to Miguel at the el Beso swim up bar. He was excellent, remembered our drink orders when we came up each time and made a delicious margarita!
Stayed 5 nights in Aug 2025

6/10 Okay

Kylie

Travelled with partner
Liked: Cleanliness
Room: Our fridge didn't work and it took three days to replace the fridge. One of the sink drains didn't drain properly, fixed on day two and our toilet didn't flush properly. Our door didn't close, unless we slammed it, because the door jam piece was bent. We didn't realize El Beso was an ADULTS ONLY SECTION on the resort. We were also asked to take a one hour "tour", which was a huge sales gimmick and took 3 hrs. Even after this, people stopped us at breakfast, in the lounge, at the pool and in other areas to ask us to take this "tour". The constant hounding to purchase something got annoying and was not appreciated. The food wasn't great. Everything in a sauce is cooked in the same red tomato sauce. Salt and pepper is not easy to find. The steak house was ok, because we ordered our steak medium rare. Crepes are good. All the seafood and meat, in every restaurant, was overcooked, it was chewy and not easy to eat. The pool in El Beso was great, until it got busy. Once it got busy there were no lawn chairs to use. We tried to sit in the "premium" section, but got kicked out, because we weren't members. When we mentioned that there were no chairs available the guy told us "too bad" and made us move, however, another couple (not premium members) were able to stay. Staff throughout the resort was rude, except our maid. The beach is covered in seaweed (not their fault). Pros: quiet in El Beso. Good drinks. Easy to get around. Rooms were clean and quiet.
Stayed 7 nights in Jul 2025

10/10 Excellent

Danish

Stayed 4 nights in Jul 2025

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property is beautiful, well maintained. The rooms are nice. The bed was not very comfortable. There was a roach in my room... Not happy about that but I did expect bugs. I was disappointed in the service. There was an incident at one of the Eden pool where 3 of the guest, 2 guys and 1 lady consumed too much alcohol and clearly needed help. They were dehydrated it was too hot. The lady threw up on the ledge before she got out of the pool. the staff stood by and watched them and when we inquired about medical attention for them we were told there would be an extra charge for that. A few of us went into action to help them. The in person restaurant reservation system for the Japanese restaurant is insane. The reservation stand is open from 8:30 a.m. to 5:00 p.m. we waited in line for 30 minutes! The best food on the resort is pez vela and blue moon (adult only guest) the buffet was good as well. I’m not a fan of buffets however they have omelet and pancake stations as well as foods from all around the world. I was underwhelmed with the food at the steakhouse and Mexican restaurants. We spent a lot of time at the piano bar in the main lobby. The service was amazing! Fun atmosphere. We did karaoke and played bingo. I had an amazing experience at the spa as well. In most instances the service was good not great. The night before I left I arranged for bellman service at 9:30am. At 9:40am me, my luggage and bags trekked our way to the lobby.smh
Stayed 5 nights in Jul 2025

2/10 Terrible

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was disappointed and would not recommend this resort. Drinks included in the regular package are terrible and the premium drinks (which you pay extra for) were just ok. Some of the resort staff were not friendly at all.
Stayed 5 nights in Jun 2025

10/10 Excellent

Megan

Stayed 5 nights in Jul 2025

10/10 Excellent

Dylan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisandro and Gercia, were attentive, kind and dedicated to ensuring our trip to Ocean Riviera Paradise (El Beso) was everything we wanted. The whole staff truly made our week in Mexico and my sister’s wedding a memorable experience. The resort is beautiful, the food is great and we would definitely recommend it to anyone looking to visit a resort near Cancun!
Stayed 7 nights in Jul 2025

10/10 Excellent

Siomara

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was amazing! they were very respectful and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Adaly

Stayed 8 nights in Jun 2025

6/10 Okay

Kristen E

Liked: Cleanliness, property conditions & facilities
This resort is… fine. The food is just okay, nothing amazing. They have a bizarre dress code that’s only sporadically enforced, the bars and restaurants close at weird times, and it seems like many of the employees are there mostly to sell you stuff. A bit frustrating and I won’t likely go back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Quamaine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A really nice resort with a lot of things to do
Stayed 5 nights in Jun 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food options are endless. The staff are all fantastic. The El Beso section is amazing. The grounds are beautiful and the room was spotless.
Stayed 9 nights in Jun 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms nice and clean, Staff friendly, and amenities worth the price. Will definitely be going back.
Stayed 4 nights in Jun 2025

8/10 Good

Sharon

Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Neil Errol Dela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! Service, the food, the people, customer service, our room, everything was so good! Would definitely come back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an incredible stay! Ariz was a fantastic butler and made our stay so memorable with her help planning our engagement dinner. The food was solid and making reservations was a breeze with Privilege. Staff was very friendly and drinks were solid as well. We did not like the fact that we did not have access to Blue Moon for breakfast even though we were Privilege tier with no children. Overall there were some small things that were an inconvenience. It was hard to get new beach towels since there was no staff at the huts at the time. The seaweed is also bad this time of year until October so do be aware when booking, but it did not affect our stay too much. Minus these issues our stay was amazing and we would absolutely come back again.
Stayed 4 nights in Jun 2025