Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Restaurant
Exterior
Lobby
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪3 min drive‬
  • Quinta Avenida
    ‪3 min drive‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

The Reserve Master Suite Swim Up

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Roulette Room Playa del Carmen or La Perla

  • 58 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Reserve Junior Suite Swim Up

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

The Reserve Junior Suite Nature View

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Nature View

  • 78 sq m
  • Sleeps 3
  • 1 Double Bed

Master Suite, Nature View

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Nature View

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

The Reserve Suite Swim Up

  • 78 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Reserve Master Suite Nature View

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

The Reserve, Suite, Nature View

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Two Bedrooms Master Suite

  • 184 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a 10-minute drive of Mamitas Beach and Quinta Avenida. .This all-inclusive property is 2.4 mi (3.9 km) from Quinta Alegría Shopping Mall and 7.9 mi (12.7 km) from Río Secreto.

What's nearby

  • Punta Esmeralda Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 3 min drive - 2.1 km
  • Quinta Avenida - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 2.5 km
  • Quinta Alegría Shopping Mall - 4 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪Crisol - ‬4 min drive
  • ‪Capella - ‬3 min walk

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 393 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Sal Steak Cave, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 15 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 25005 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Sal Steak Cave - Onsite fine-dining restaurant.
Capella - Onsite restaurant. Open daily.
Kanna Beach Club - Onsite bar. Open daily.
The Lunch Box - Onsite restaurant. Open daily.
Tori - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1009 reviews
Rating 8 - Good. 217 out of 1009 reviews
Rating 6 - Okay. 97 out of 1009 reviews
Rating 4 - Poor. 49 out of 1009 reviews
Rating 2 - Terrible. 47 out of 1009 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and restaurant
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is absolutely perfect! Amazing staff, always ready to satisfy all your needs. Great room service, friendly people. The food is great and the amenities are perfect. 5/5 Highly suggest!!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to several all-inclusive resorts in Mexico (including Fairmont Mayakoba).. and this one has been our favorite! Upon our arrival we upgraded to the "reserve" area for a very reasonable cost and it was well worth the price. We truely can't say enough about the quality of the staff and food. We loved everything about this trip! To name drop Carlos (our concierge) and Alejandra (front desk) really made our stay extra special --- THANK YOU!
Stayed 8 nights in Feb 2025

10/10 Excellent

Marnee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort. Upgraded to reserve at check in. Room and view was beautiful. Staff is friendly and helpful.
Stayed 6 nights in Feb 2025

4/10 Poor

Dawn

Travelled with group
Liked: Amenities
Disliked: Staff & service
Most of the Bartenders were disrespectful to older guest.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Very nice property!
Stayed 14 nights in Feb 2025

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Rooms were big. My only complaint was the lack of the activity schedule access, which we found in the fitness centre only, and the staff were not sticking to that schedule for the first few days until another traveller complained to management. The last half of the trip was very engaging.
Stayed 9 nights in Feb 2025

10/10 Excellent

Caroline

Travelled with partner, Travelled with group
Liked: Amenities
Clean, friendly service, and the food was excellent
Stayed 10 nights in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything met or exceeded expectations except the wading area of the ocean. Huge rocks under the water everywhere...
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort. My favorite in playa del carmen. Great dining options, loved the beach and pool. Room was spacious clean and luxurious.
Stayed 8 nights in Feb 2025

10/10 Excellent

Lyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are second to none! Very courteous, extremely helpful, and very sincere about the service they provide. I had a question about their services, and contacted one of the concierges, who got right back to me on his day off! Very impressive going above and beyond. The food and entertainment was fantastic! The grounds were always being kept up, and everone was so accommodating to ensure our time was maximized for relaxation and no time waiting in lines for anything! Looking forward to going back!
Stayed 5 nights in Feb 2025

10/10 Excellent

Craig Steven

Stayed 6 nights in Jan 2025

10/10 Excellent

Julie, Federal Way

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Sheema Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, staff were excellent, i thought food was amazing and appreciated the security. 10/10
Stayed 5 nights in Jan 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort and we will definitely come back!
Stayed 1 night in Jan 2025

6/10 Okay

Elisabeth

Liked: Cleanliness
Stayed 5 nights in Jan 2025

8/10 Good

Andrew F

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The service of the property has to rectify their attitude after some negative actions.
Stayed 3 nights in Jan 2025

8/10 Good

Quoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern, lots of concrete, very clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrianna K

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort is beautiful with a lot of dining options. The entire property is very well maintained. The only thing I would suggest is better way to announce daily activities. You had to hunt things down to find out what was happening daily.
Stayed 4 nights in Jan 2025