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Room type Options Nightly price Book
Studio, 2 Queen Beds
50.37 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Suite, 2 Bedrooms, Balcony, Golf View
66.15 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Studio, 2 Queen Beds, Balcony, Garden View
46.92 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio, 1 King Bed with Sofa bed, Balcony, Garden View
41.37 square metres
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Studio, 1 King Bed
41.06 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable suburban hotel near Centro Maya Shopping Center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

With a stay at Residence Inn by Marriott Playa del Carmen in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Centro Maya Shopping Center and Quinta Avenida. This hotel is 1.9 mi (3 km) from Playa del Carmen Maritime Terminal and 2.1 mi (3.4 km) from Playa del Carmen Main Beach.

Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.

You can enjoy a meal at the restaurant serving the guests of Residence Inn by Marriott Playa del Carmen, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Total number of rooms - 149
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Laundry facilities
  • Television in common areas
  • Free breakfast
  • Multilingual staff
  • 24-hour front desk
  • Express check-out
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2021
  • Number of restaurants - 1
  • 24-hour business centre
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Daily
  • Luggage storage
  • Free grocery shopping service
  • Pool sunloungers
  • 24-hour fitness facilities
  • Free full breakfast
  • Reception hall
  • Covered parking
  • Uncovered parking
  • Outdoor furniture
  • Coin laundry nearby
  • Hosted evening meal
  • No accessible shuttle
  • Number of accessible parking spaces 2
  • Tile flooring in public areas
  • Area rugs in public areas
  • Front entrance ramp
  • Lift door width (inches) - 49
  • Lift door width (centimetres) - 124
  • Stairwell handrail height (inches) - 24
  • Stairwell handrail height (centimetres) - 61

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Separate sitting area
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware and utensils
  • Wireless internet access
  • Blackout drapes/curtains
  • Kitchen
  • Shower only
  • Separate dining area
  • Dishwasher
  • Full-sized fridge/freezer
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • TV size 55
  • TV size (measurement) inch
  • Pets allowed
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Toaster
  • Number of bathrooms: 1
  • Housekeeping on request
  • Griddle
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Freezer
  • Wet bar
  • Braille signage
  • Closed-captioned TV
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Grab bar – In shower
  • Visual fire alarm
  • Lever door handles
  • Telephone accessibility kit
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Dining table
  • Smooth flooring in room
  • Area rug/s in room
  • Toilet grab bar height (inches) - 24
  • Toilet grab bar height (centimetres) - 61
  • Shower grab bar height (inches) - 24
  • Shower grab bar height (centimetres) - 61

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.

Rooftop - This poolside rooftop bar serves light fare only.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Children stay free

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Smoke detector

Car not required

Long-term renters welcome

LGBTQIA friendly

Children stay free - maximum age 17

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • By Marriott Carmen Carmen
  • Residence INN Playa DEL Carmen
  • Residence Inn by Marriott Playa del Carmen Hotel
  • Residence Inn by Marriott Playa del Carmen Playa del Carmen

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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