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Riviera del Sol

3.5 star property

Photo gallery for Riviera del Sol

Outdoor pool, pool loungers
Standard Double Room
Terrace/patio
Terrace/patio
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom

Deluxe Double Room

7.4 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King

Standard King

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Standard with Garden View

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior with Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Superior with Garden View

  • 28 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Standard

  • Sleeps 4

View all photos for Room Superior

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Superior

  • Sleeps 4

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About the area

Playa del Carmen

With a stay at Riviera del Sol, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.2 mi (0.3 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Central Square - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kampai - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Las Helodias - ‬1 min walk

About this property

Riviera del Sol

Colonial hotel with an outdoor pool and a restaurant
Riviera del Sol offers 23 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 23 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
At Riviera del Sol, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include multilingual staff, a library, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day.
Riviera del Sol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Riviera del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 884 reviews
Rating 8 - Good. 250 out of 884 reviews
Rating 6 - Okay. 53 out of 884 reviews
Rating 4 - Poor. 13 out of 884 reviews
Rating 2 - Terrible. 19 out of 884 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marjorie, Punta Arenas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de recepción y muy buenas amenidades en la habitación
Stayed 1 night in Aug 2025

2/10 Terrible

Jaz

Stayed 1 night in Aug 2025

10/10 Excellent

Sezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Aug 2025

8/10 Good

Driss

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel had a good overall experience with friendly and helpful staff. However, the breakfast a little bit to be desired as it lacked variety and some requested items were not available.
Stayed 3 nights in Aug 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Eriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

Lucia

Stayed 1 night in Apr 2025

10/10 Excellent

Shizue

Stayed 1 night in Apr 2025

2/10 Terrible

Cecilia

Stayed 3 nights in Apr 2025

2/10 Terrible

Mirza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right across a bar that plays music until 3 a.m. when I let the front desk know about the terrible first night my family and I had, they told me that we could wear earplugs. The music is so loud that it will make your night miserable. I asked for my refund and they declined my request for a refund. They offer me a different property but said I would have to leave the current room at 12 and wait until 4 to go to the other property when I had paid for 4 nights. I decided that I would give a chance to go to another property they offer me, but when I arrived I was treated poorly. We were asked go wear plastic uncomfortable bracelets. We decided to leave and paid a whole new price for another hotel. Terrible experience and customer service at Rivera del Sol.
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with partner
It was OK. Not great. Not terrible. Good location. Loud bar at night. Staff at Front desk were very nice. Needs some updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2025

8/10 Good

Youping

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice location and good receptionist
Stayed 3 nights in Mar 2025

10/10 Excellent

Konrad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this hotel and would definitely go back in the future.
Stayed 5 nights in Feb 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is outdated. Close to the beach and to 5ta Avenida.
Stayed 3 nights in Feb 2025

10/10 Excellent

PETER, NEW BRAUNFELS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little pool area and great breakfast opportunity.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cute hotel. Very clean and comfortable. Linen looks a little worn but were clean and meet our needs for the one night we stayed.
Stayed 1 night in Feb 2025

10/10 Excellent

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my time there
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!!!!

The rooms are beautifully decorated and very clean. The breakfasts are yummy. The pool area is inviting and lush. I loved swimming in the pool listening to the birds! The staff are very friendly and helpful. The location is close to the beach and the nicer section of the city. I would recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Benjamin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Great location but very noisy due to echo in the building
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice place to stay and conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacklyn

Stayed 5 nights in Dec 2024