Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

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View from property
Property video
Preferred Club Master Suite King Ocean Front
Poolside bar
Preferred Club Junior Suite King Ocean Front | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪23 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

Junior Suite Double Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(24 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Paramount Suites Ocean View King

  • Ocean view
  • 179 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

The Stellar Presidential Penthouse

  • Ocean view
  • 440 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen (Corasol), Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a 15-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. .This beach property is 5.8 mi (9.4 km) from Mamitas Beach and 5.9 mi (9.5 km) from Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 5 min drive - 1.8 km
  • Quinta Avenida - 9 min drive - 4.6 km
  • Maroma Beach - 22 min drive - 16.5 km
  • Xcaret Eco Theme Park - 23 min drive - 15.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Laguna - ‬13 min walk
  • ‪El Templo - ‬11 min walk
  • ‪Las Máscaras - ‬13 min walk
  • ‪Bar L'Elefant - ‬11 min walk
  • ‪Snack El nido - ‬12 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 485 air-conditioned rooms featuring tablet computers and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Market Cafe, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball
Tennis rackets

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping centre
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Welcoming dogs only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 757 out of 1007 reviews
Rating 8 - Good. 139 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought the food was good for an all inclusive, 8 out of 10 and if you get the preferred club, the food up at the preferred pool is th best in the resort. I didn't care for the dark room, so bring a make-up mirror for that and there is only 1 outlet in the bathroom, don't bring heels as I saw plenty of people fall on the cobblestone walkway, also it was different at this resort that they did not have a bunch of liquor in your room. You can order a drink on room service. The resort pools are Amazing and lots of options for busy fun pool or quiet pools. The evening bar and entertainment is really good. Loved the dancing and sports bar. The room size was nice and the bed was kind of hard but I think it was memory foam which some people like.
Stayed 6 nights in Jan 2026

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room and staff were good, restaurants (with very long wait times & no reservations) were subpar. Power went out each day we were there (5 days) but only lasted a few minutes. Not much for the younger crowd (~30s), definitely catered more towards the older crowd.
Stayed 4 nights in Jan 2026

2/10 Terrible

Yorgos

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The front desk for check-in, the receptionist they have a terrible un professional customer service and absolutely no communication between the staff and a front desk
Stayed 3 nights in Jan 2026

10/10 Excellent

Rick

Stayed 4 nights in Jan 2026

6/10 Okay

Beth

Travelled with partner
Liked: Amenities
The resort has beautiful features, such as the grounds and buildings. The lay of the room was nice, bathroom was clean. Food was generally very good and my husband and I loved a few meals we had (Observatory lunch and Ember). There were several issues that stand out from our stay at Secrets: - the power went out 3 times during the week we were there. The power went out at night so the A/C shut off and the room was warm. When the power came back on, all the lights in the room turned on. - there is a strong sulphur smell throughout the resort, likely related to water treatment (we noticed this in the shower, at the spa, and even from the toilet). - we had paid extra to stay in a swim out pool room with the preferred club membership. Our pool was cold and when we asked the concierge, they insisted that they were not able to turn up the heat. This was such a disappointment as my husband and I loved our evening swims when we went to Atelier and were hoping to enjoy this at Secrets Moxche. - lastly, there were details with resort maintenance, such as piles of dirty towels, stained plastic wear, and staff members telling us we cannot reserve beach chairs. For the above reasons, we felt the stay at Secrets Moxche was average and we will not be returning. For a similar price, Atelier offers a luxury experience without these issues and we will likely be returning there.
Stayed 4 nights in Jan 2026

6/10 Okay

Shelley Paige

Liked: Cleanliness, amenities, property conditions & facilities
Went here for a birthday trip with a girlfriend. The resort itself is beautiful. I would say the service and the food were just okay. We were given hour+ long wait times for dinner at the restaurants without the option of making reservations. We weren’t asked for drink orders at the pool or beach very often, and if we did get someone to wait on us the drinks took a while. Overall we did have a good time, but service could have been better.
Stayed 3 nights in Jan 2026

10/10 Excellent

Valerie

Stayed 3 nights in Jan 2026

10/10 Excellent

Disiree

Stayed 4 nights in Nov 2025

6/10 Okay

Ruth

Stayed 7 nights in Jan 2026

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with lots of ways to relax in style, but also with plenty of activities. A solid 75% of the staff members were friendly, helpful and eager to serve. The suite had plenty of space with a nice shower, proper toilet room and a spacious terrace with a great view of the resort and beach.
Stayed 4 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly welcoming and energetic. From start to finish we had a great experience. The food was terrific, perfect weather, top notch cocktails, and plenty of fun activities to fill the day. I can't wait to go back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was amazing all around. The people, the food amd location were all amazing!
Stayed 4 nights in Jan 2026

6/10 Okay

kevin

Stayed 3 nights in Jan 2026

10/10 Excellent

Ying Ying

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I ever been to. Staff super friendly. Food is amazing. Perfect to get away !
Stayed 5 nights in Jan 2026

10/10 Excellent

Daisy

Stayed 5 nights in Jan 2026

2/10 Terrible

sky

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Food poisoning and very pushy to get a scam to pay $500k of nothing
Stayed 6 nights in Dec 2025

10/10 Excellent

Miguelabdiel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent!
Stayed 4 nights in Jan 2026

10/10 Excellent

Reynolys, Miami

Liked: Cleanliness
Stayed 3 nights in Jan 2026

6/10 Okay

John Clinton

Liked: Staff & service
The rooms need more lighting, the pillows were very hard. The restroom door was very hard to open and close.
Stayed 6 nights in Dec 2025

10/10 Excellent

Neil, New London

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! The room had an amazing view with a huge balcony. The food at all the resort restaurants was delicious. Sometimes the wait for a table at the restaurants was excessive, 1.5 hours+. I wish reservations had been available. Pools were cold, but clean. Loved the area with the 3 hot tubs, plenty of room for everyone. The beach area was clean; however, the swimming area was small. But also clear and clean. I would recommend this resort to anyone.
Stayed 6 nights in Dec 2025

6/10 Okay

William Lewis Howard, Bloomington

Travelled with family
Liked: Cleanliness, property conditions & facilities
Just ok
Stayed 5 nights in Dec 2025

6/10 Okay

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is beautiful and the staff when you could find them were great. But the hotel is understaffed and doesn’t have enough space to properly feed people. Expect to wait 10-20mins to be seated for breakfast and if you don’t line-up at 5:30 before the restaurants open at 6, you’ll end up waiting 2-3 hours to be seated. The pools and grounds are beautiful, the beach left much to be desired and finding a seat at the pool or the beach is almost as challenging as eating. There’s plenty of beautiful 5 star resorts out there, I’d skip this one and enjoy another.
Stayed 8 nights in Dec 2025

10/10 Excellent

Taran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience. So much to enjoy on the resort and the good was great! Staff and service was top tier. Secrets resorts are always a good choice.
Stayed 4 nights in Oct 2025

4/10 Poor

Jose Rene

Liked: Cleanliness
Stayed 5 nights in Dec 2025