With a stay at Singular Joy Vacation Rentals in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Playa del Carmen Main Beach and 3 minutes by foot from Quinta Avenida. .This guesthouse is 0.3 mi (0.5 km) from Mamitas Beach and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.
Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km
Playacar Beach - 14 min walk - 1.3 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Restaurants
Harry's Grill Prime Steakhouse & Raw Bar - 3 min walk
Aldea Corazón - 3 min walk
Mamba - 2 min walk
Las Camelias - 3 min walk
La Caprichoza - 3 min walk
About this property
Singular Joy Vacation Rentals
Guesthouse with 3 outdoor swimming pools, steps from Playa del Carmen Main Beach
Singular Joy Vacation Rentals offers 13 air-conditioned accommodations with safes and blackout drapes/curtains. 42-inch Smart televisions come with cable channels.
Bathrooms include showers. This Playa del Carmen guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body treatments.
Make yourself at home in one of the 13 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite body treatments or take in the view from a rooftop terrace and a garden. This guesthouse also features complimentary wireless internet access, tour/ticket assistance, and a reception hall.
Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (MXN 200 per day)
Food and drink
A bar/lounge
A poolside bar
Things to do
24-hour pool access
3 outdoor pools
Children's pool
Family friendly
3 outdoor pools
Children's pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Direct access to the beach
Garden
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
Body treatments
Treatment room
Accessibility
Lift
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with cable channels
More
Air conditioning
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Nearby parking fee: MXN 200 per day (1148 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Singular Nights Downtown Hotel
Singular Joy Vacation Rentals Guesthouse
Singular Nights Residence Vacation Rentals
Singular Joy Vacation Rentals Playa del Carmen
Singular Joy Vacation Rentals Guesthouse Playa del Carmen
Singular Joy Vacation Rentals Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The microwave didn't work - looked like it was but it never heated up.
When we tried to check in the desk clerk had no record of our room. We waited for 20 minutes till he called someone, then gave me the phone. A woman who didn't identify herself apologized and said our room had been ready for 2 hours. Apparently he didn't look at the right place. Poor skills.
Stayed here for the kitchenette as we planned on cooking some of our meals. We also love the area it’s in as it’s right in the middle of all the restaurants, clubs and shops. However, the kitchen sink had no hot water at all. The shower would get warm then cold and warm and cold during a shower but never got hot. We contemplated losing our money since our booking was non refundable and staying elsewhere. The outlet in the bathroom didn’t work, so when doing my hair I had to plug my curler in a kitchen outlet and do my hair using my reflection in the microwave. The couch was really cheap. I sat down on it and a wooden block slipped from underneath and the couch tipped over. This happened multiple times so we chose to not use the living room as it was not comfortable trying to keep balance so the couch won’t tip. Also upon arrival we noticed lots of hair on the shower floor so that had us questioning the cleanliness of the place. After the first day they did a better job cleaning. The bed was comfy. If you care about hearing loud music this is not the place for you. We didn’t mind it. Glad I didn’t pay extra for a balcony because a lot of the balconies are not actually outside. The view is inside the hotel where the elevators are. The rooftop pool is beautiful. Sucks the bar didn’t open until 12pm. I would not stay at this hotel again.
This was a great save since we had problems with our original accommodations and booked this place frantically and honestly - we are so happy we landed here! Everyone was super friendly and accommodating, and the facilities were clean and in an optimal location. I noticed it says in the amenities that it is 24-hour rooftop access, but that's not true - it closes a few minutes before 9p, and I understand for safety reasons. Still, having that option would be amazing, especially seeing all the lights at night and getting that ocean breeze. We also had a few electrical issues with our room - we had to keep turning the breaker switch on and off to get the A/C and microwave to work, but they were so kind and helpful through the hiccups that you couldn't be upset. I would stay here again, 10/10, even with the small things.
Nice hotel! Love the roof top pool and bar area. Parking nearby can be challenging, but we always find something within a block or two.
Steve
Stayed 1 night in Feb 2025
6/10 Okay
Sandy
Travelled with group
9 Feb 2025
Disliked: Cleanliness, staff & service
Sandy
Stayed 5 nights in Jan 2025
8/10 Good
Gloria Jean
Travelled with group
13 Jan 2025
Liked: Cleanliness, amenities
Although the location was excellent, and for the most part, the room and balcony was wonderful. The microwave didn't work. Our private shower, the water only trickled out of the shower head in our room, the other shower was a little better. The ac worked but would not regulate. Either it was too cold or too warm. The patio area where you could congregate was an awesome place for our group to meet. We had a great time with that and the pool and bar area was excellent. The only problem we have with staff was the guy that was at the desk who wore glasses. We don't remember his name, but he was not very Kind. We ran out of toilet paper and he said we had to contact the administrator. And when my husband asked if he could just find a roll of toilet paper, he grabbed a roll of paper towels from under the desk and slammed it on the counter. Very unprofessional other than that everyone else was great.
Gloria Jean
Stayed 5 nights in Jan 2025
8/10 Good
Rambart, Houston
11 Jan 2025
Liked: Cleanliness, staff & service
Rambart
Stayed 1 night in Jan 2025
8/10 Good
Rambart, Houston
Travelled with group
10 Jan 2025
Liked: Cleanliness, staff & service, amenities
Location and the amenities are amazing! Apt needs to be updated a little bit. No hot water, ceiling with a leak, and not too many utensils to cook.
Changed room 3 times conditions were horrible I was so embarrassed with my guest.water came out brown and room didnt look as advertised. So disappointed
Overall really good experience and great value, new modern property, excellent location, block from beaches and shops, amazing rooftop, friendly staff and service….. would’ve been 5 stars across the board, but water pressure for shower was really bad, as well as some of the appliances weren’t functional, such as the microwave with no power and no extension cords, no paper towels (would expect something as it had a full kitchenette)
Arrived 20 mins. Early, female cleck wouldn’t check us in until 3p because we booked with Expedia but allowed other from booking and book it to check-in, stated she had to wait for Expedia to send our info, when her shift was over at 3p a new clerk took over, I approached him to
Check -in and the envelope was right there just had to be handed to me, clearly the girl clerk was just being lazy.
Safe was on locked mode, asked for it to be open so we can use it, male clerk called the property manager several times never answered his calls and never showed up. We asked for a room upgrade and pay for it, male clerk again had to call the manager who never answered, didn’t get a room upgrade and no answer on the request.
You own drinks not allowed around the pool area since they have a cash bar, very inconvenient.
Had to buy our own sanitary paper because clerk did not have access to supplies once cleaning crew has left.
Good WiFi, good location. Good AC.
I would not return.
I wish we had booked the Meliora but we decided to try something new. Our problems were all centered around not having a working lock on our door upon arrival. The digital keypad was broken so we were given a key. We figured they had multiple copies of the keys but they did not. So for two days our room could not be cleaned. My husband went out and had to buy us toilet paper. Then they thought they fixed the digital keypad but later that night it stopped working again. So we couldn’t leave the room until it was fixed because we’d risk going out with an unlocked room. The third day they finally fixed the lock and keypad for good but it was frustrating for the first two days. They gave us a new shower head that my husband installed himself since there was no water pressure and again they couldn’t get into our room our first couple days. The staff and administrator were very nice and tried to fix things and make it better. But it was a poorly maintained room and either should have been dealt with before we got there, or given us a different room. I hope you don’t get room 110 suite because your lock may stop working and the shower still kinda sucks. We ended up having to pay $108 extra dollars too because we changed our stay from July 5-10 to July 10-15 because the hurricane, so it would have been nice to have a better hotel stay. Luckily my husband and I still had a nice vacation despite all the punches singular joy threw at us.
The pool and view of the roof top, the location, and the rooms were amazing! However the service is horrible. The rooftop bar has a selection of over priced, mediocre food and they charge for any add ons like ice, cups and water. They claim that the rooftop bar is independent from the rest of the hotel. We had problems with towel service, we would ask the front desk for fresh beach and shower towels and after hours and going back multiple times we wouldn’t get them. So if you dont plan on using their pool bar or their towels, its a great place to stay!