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Sofía by Bunik

2.5 star property

Photo gallery for Sofía by Bunik

Rooftop terrace
Deluxe Loft
Deluxe Loft | Private kitchen
Lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

8.8 out of 10
Excellent
(116 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

7.8 out of 10
Good
(34 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Loft

Premium Loft

Premium Loft

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Located in Playa del Carmen (Downtown Playa del Carmen), Sofía by Bunik is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. .This hotel is 0.6 mi (0.9 km) from Mamitas Beach and 5.8 mi (9.3 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Central Square - 10 min walk - 0.9 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 12 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogón - ‬4 min walk
  • ‪Café Choux Choux - ‬2 min walk
  • ‪El Nativo - ‬2 min walk
  • ‪Buzo's - ‬2 min walk
  • ‪Papa Charly - ‬3 min walk

About this property

Sofía by Bunik

Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access keeps you connected, and 32-inch LED televisions are provided for your entertainment. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1201 out of 1880 reviews
Rating 8 - Good. 366 out of 1880 reviews
Rating 6 - Okay. 158 out of 1880 reviews
Rating 4 - Poor. 62 out of 1880 reviews
Rating 2 - Terrible. 93 out of 1880 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Great location. Staff was amazing Norma clean our room in our stay and she was very pleasant. The two girls in the reception were awesome vey helpful. The water in the jacuzzi and the pool was cold so we didn’t enjoy that but the roof top was really nice. Overall I give 5 stars I would definitely stay there again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Benjamin R

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very nice place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
room was very nice and clean ,nice balcony and staff was friendly
Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

6/10 Okay

Austin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hot tub was ice cold but everything else was decent
Stayed 3 nights in Dec 2025

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
After a night out we expected to wake up late the next day. Unfortunately, the soundproofing of the room is a 0/10. Our room was located on the ground floor and outside there was a yoga class at 8am if not earlier. The participants were chatting and it woke us up because they were right on the other side of our wall and sounded like they were in our room. And around the same time, housekeepers were smashing the doors of the neighboring rooms as they were cleaning. We heard them chatting very clearly as well from our bed. With all those loud noises we had no way to fall back asleep. That was not a good experience after a night out. Aside from the noises, the room was nice and clean, the employees were nice and the check-in and check-out went smoothly. It's unfortunate that they do not have parking for the clients.
Stayed 1 night in Dec 2025

8/10 Good

Maria Guadalupe

Stayed 1 night in Dec 2025

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities
Ac worked great. Lots of noise from suite above, furniture being moved constantly. Asked for room its glass balcony railing on quiet side (as returning guests we knew what we wanted). Got a room with cement balcony, on third floor above busy street. We had booked and sent request months prior to arrival. Allowed day visitors at pool, and children were allowed in rooms (adult only). Not sure if we will be back.
Stayed 8 nights in Dec 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were very mice and cleaning staff were constantly cleaning...place was spotless . they were also very sweet
Stayed 21 nights in Dec 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool area was nice, Room was nice, cool and clean. Front desk was also very nice and helpful. Walkable to 5th Ave but not so close were street noise may bother you while trying to sleep.
Stayed 7 nights in Dec 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location very clean and great service
Stayed 13 nights in Dec 2025

2/10 Terrible

Diana, Clifton

Stayed 7 nights in Dec 2025

4/10 Poor

Ausencia

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the room didn’t have windows, it was too dark ,the room didn’t have a good wifi signal, in the bed there was a lot of ants !! To lock the door wasn’t working so we had to use the chair to lock the door to feel safe and honestly it was my birthday and I was expecting something better because I did stay on another Bunik couple of years ago and it was amazing, but this one was a deception. the only good thing was the daily cleaning and the rooftop. Thanks but i wouldn’t stay again here ever again.
Stayed 4 nights in Dec 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean comfortable room
Stayed 10 nights in Dec 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Yes staff great and super clean Great roof top pool
Stayed 4 nights in Dec 2025

10/10 Excellent

jie, vancouver

Stayed 3 nights in Dec 2025

2/10 Terrible

Evgenii

Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi barely works. The pool on rooftops is dirty. Jacuzzi doesn't work. The room on first floor is a bunker. Too dark.
Stayed 1 night in Dec 2025

8/10 Good

Solomiia, Port Coquitlam

Stayed 7 nights in Dec 2025

10/10 Excellent

Gonzalo Yanez Tapia or Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You excellent service
Stayed 4 nights in Dec 2025

10/10 Excellent

gordon Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. They are always workers working around the hotel to maintain it. The property is a short walk to everything.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, stove refrigerator included! Staff was friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael Sean

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, very friendly staff. Rooftop is a great place to hang out.
Stayed 8 nights in Dec 2025

10/10 Excellent

Eduardo Lopez

Stayed 4 nights in Nov 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good size and bed was comfortable. We like the little kitchenette with full sized fridge, microwave and cooktop which enabled us to make some meals so we weren't eating out all the time. The rooftop pool is fairly small but was a lovely area to relax and hang out. The only complaints were the water pressure was not good, and there was a high pitched, squealing type sound that could be heard in our room whenever people were using the water. We eventually got used to this, but I would recommend ear plugs for a good night sleep.
Stayed 8 nights in Nov 2025