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Sofía by Bunik

2.5 star property

Photo gallery for Sofía by Bunik

Rooftop terrace
Deluxe Loft
Lounge
Deluxe Loft | Private kitchen
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Central Square
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

8.8 out of 10
Excellent
(122 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

7.8 out of 10
Good
(37 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Loft

Premium Loft

Premium Loft

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

7.0 out of 10
Good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Playa del Carmen

Located in Playa del Carmen (Downtown Playa del Carmen), Sofía by Bunik is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.6 mi (0.9 km) from Mamitas Beach and 6.3 mi (10.1 km) from Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Central Square - 11 min walk - 1.0 km
  • Playa del Carmen Main Beach - 13 min walk - 1.1 km
  • Mamitas Beach - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogón - ‬4 min walk
  • ‪Café Choux Choux - ‬2 min walk
  • ‪Fuego Santo - ‬2 min walk
  • ‪El Nativo - ‬2 min walk
  • ‪Papa Charly - ‬3 min walk

About this property

Sofía by Bunik

Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access keeps you connected, and 32-inch LED televisions are provided for your entertainment. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel

Sofía by BUnik Playa del Carmen

Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1272 out of 1991 reviews
Rating 8 - Good. 384 out of 1991 reviews
Rating 6 - Okay. 171 out of 1991 reviews
Rating 4 - Poor. 66 out of 1991 reviews
Rating 2 - Terrible. 98 out of 1991 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lilita, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
Best kept secret in PDC! Great location and value.
Stayed 21 nights in Jan 2026

10/10 Excellent

Moises

Stayed 1 night in Feb 2026

10/10 Excellent

Marilyn Ann

Great place . Thank you
Stayed 7 nights in Feb 2026

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice building and friendly staff.
Stayed 24 nights in Jan 2026

2/10 Terrible

Temitayo

Stayed 6 nights in Feb 2026

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Very nice everything
Stayed 21 nights in Jan 2026

10/10 Excellent

Jet

Stayed 3 nights in Feb 2026

8/10 Good

Wayne

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
rooms are clean and a good size
Stayed 9 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2026

8/10 Good

Lucas

Stayed 3 nights in Feb 2026

8/10 Good

Takako

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs, room, price, and space for 4 adults. I read about the noise, shower, cleanliness problems in the reviews and worried but didn’t need. It was cold winter for the area this year and blankets were not thick enough for it but only for this year and couldn’t complain.
Stayed 5 nights in Feb 2026

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Clean room, had to specify for fresh towels or new sheets. Nice location, centrally located in safe area within walking distance of many things, including 5th avenue.
Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! I will definitely be booking again for my next trip to playa. We loved sipping coffee and having breakfast on our balcony every morning. The kitchen came in handy for cooking breakfast and some lunches. Bed was comfortable and it was overall clean, spacious and beautiful! The only thing that would have been nice would be to have some more cooking essentials like oil and salt. Other than that we absolutely loved our stay here and appreciated all the wonderful staff. Perfect location, we didn’t get a taxi once and just walked everywhere. Beach, restaurants, grocery etc. most things were within 15 mins walking or less! It was my first time staying off an all inclusive in Mexico and I much preferred to stay at this lovely hotel and explore the culture and local food! It felt extremely safe.
Stayed 8 nights in Jan 2026

8/10 Good

Gordon Earl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 28 nights in Jan 2026

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are super clean. Staff is super nice and very helpful. Every room has microwaves, 2 burner stove top, pans and utensils to cook with. Bowls, plates, and silverware to use. Fridge and freezer, your own AC unit in each unit, patio, bathroom with toilet and shower that are super clean. Great deal and location. Of each room gets its own WiFi. The rooftop pool and patio is awesome.
Stayed 4 nights in Jan 2026

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, amenities
It is my second year coming to Sofia Bunik and I had the same , amazing experience . The front desk team is so nice and accommodating. The kitchen is spotless and I love making my morning coffee and smoothies ( blender included!) The rooftop pool is gorgeous and I can’t wait to come back next year!
Stayed 7 nights in Jan 2026

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very approachable and helpful. Once we checked in we had issues with the WiFi and TV not connecting the staff did their best to solve the issue and once learning they needed an engineer they instantly upgraded our room. The rooms were comfortable and spotless. The roof top garden with pool is stunning though not big enough for the amount of guests and like everywhere you had people who would put towels down first thing and not be there most of the day. Con - noise, the walls are thin and if you are noise sensitive it may not be the place for you. Pro - very convenient, a few minutes walk to shops, restaurants and supermarkets and 5-10min walk to the beach. Overall we were very satisfied with our stay and would return.
Stayed 4 nights in Jan 2026

6/10 Okay

Robert, Canandaigua

Stayed 10 nights in Jan 2026

10/10 Excellent

Charla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Juan Carlos and staff were amazing. Location is perfect, with 5 th Abe being so close but having a quiet place to sleep. Top notch restaurants all very close. Love it here and will return.
Stayed 7 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

8/10 Good

steve

Business traveller, Travelled with group
Liked: Cleanliness
there was way too much contruction going on at the pool area which my room was right below it. it was horrible!! plus the staff was unable to give me wifi password. I won't be going back there
Stayed 6 nights in Nov 2025

8/10 Good

Timmy

Liked: Cleanliness, property conditions & facilities
Room 508 was good. No bugs, always had hot water, nice sized fridge, safe, ironing board, never cooked anything but I did have a microwave, quite.
Stayed 21 nights in Jan 2026

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay here. Good location, 10-min walk to beach, close to shopping. Nice pool, nice kitchenette room and veranda. Pleasant staff. Only suggested improvement would be more water pressure.
Stayed 14 nights in Jan 2026

10/10 Excellent

Azariah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were a great size and spotless! Beautiful rooftop pool and amazing staff😊 The location was perfect for walking to 5 th ave and the beach 🏝️ I truly enjoyed my stay and highly recommend staying at this Hotel
Stayed 8 nights in Jan 2026