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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
In-room safe, blackout curtains, iron/ironing board, bed sheets
Bicycling
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

View from room

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

  • Partial ocean view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Pool View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

The Reef Playacar Beach Resort & Spa

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.0 out of 5, Very good, (1000)
The price is NZ$323
for 1 room
includes taxes & fees
14 May - 15 May
The Reef Playacar Beach Resort & Spa

About the area

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. .This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 4 min walk - 0.3 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.9 km
  • Gran Coyote Golf - 6 min drive - 5.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Quinta Avenida
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 78 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay, the atmosphere, the staff is very nice
Stayed 3 nights in Dec 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our beds were very firm...this is usual for resorts though. Everything was very clean. We have bad backs, so that was the biggest issue for us, not the fault of the resort at all, just if you are looking for a plush bed, this isn't it;) The resort and facility are a smaller size, which we preferred. There was a SNAFU with our reservation so day 1 we had to go to the sister (higher end) resort Reef 28 for the night. Upgraded to the presidential suite. All very nice, but we didn't really enjoy as your first night after a long day of travel from Canada, you just want to relax and get settled. We were able to go to Reef Coco the next day and they upgraded our stay to the premium package for the rest of your vacation, so that was appreciated. Great service, really good food. Nice resort. Would recommend to anyone looking for a smaller venue close to 5th avenue and shopping.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time to coco. We love the smaller venue. Love the people around the pool, bar, and food venues. Fantastic people. We did have some insect issues and there was a smell in the room. But the staff was great and they mitigated the issues. Management could have been a bit more empathetic.
Stayed 10 nights in Jan 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Geri

Travelled with partner
Disliked: Amenities
Resort was very small. Great for a couple but if you don’t upgrade your all inclusive, the staff treats you different. No service poolside or beach. No service at pool bar. No eating on beach or poolside. No smoking on beach. There are many restrictions at this resort. Beautiful location though.
Stayed 7 nights in Jan 2025

4/10 Poor

Islenay

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My overall experience with the resort was not the best. We ended up canceling our stay after three days because it was not very pleasant. 1. Upon arrival, the service seems very professional and friendly, but then you realize their main goal is to sell you a membership program with the hotel. The resort is full of salespeople who invite you to have breakfast and promise you gifts just to get you to listen to them. 2. The rooms have an unpleasant smell, and they don’t provide water. You have to go and request cold water yourself because room service doesn’t include it. 3. The beach is small and not safe. They promote it as private beach, but it’s not. One afternoon, I was sitting with my partner, and someone from outside, who seemed to be drunk, came over to insult us. It was a very uncomfortable situation. 4. Regarding the food, they don’t serve espresso coffee outside of buffet hours, and at the bar, you have to pay for it, even though it’s supposed to be an all-inclusive package. They didn’t have olive oil at the hotel, and the food, in general, wasn’t great. 5. They sell you a romantic dinner with supposedly premium meat at an exaggerated price, but the meat was low quality. Also, the hotel is quite boring, and the entertainment team is not great either.
Stayed 6 nights in Jan 2025

8/10 Good

Nancy

Liked: Property conditions & facilities
I like everything
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
A beautiful clean all inclusive. Staff friendly and always helpful. So lovely to be on the beach. Food was plentiful. Enjoyed dinner in the Italian restaurant. Would definately return. Only wish is that they raked seaweed like some other resorts!

10/10 Excellent

Arno Petrus, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were friendly
Stayed 6 nights in Jan 2025

10/10 Excellent

Randy George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boris is great and the food was great
Stayed 7 nights in Jan 2025

10/10 Excellent

Manavi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice getaway we experienced in this resort. Only issue was not so much food options for vegetarians and smell in the washroom (sewers) when taking shower. Other than that the staff was really very nice
Stayed 6 nights in Dec 2024

6/10 Okay

Emily

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I liked the staff and the property is very pretty. Not a lot for shopping on the resort and not a lot of restaurants. The beds however were extremely hard and uncomfortable and the rooms definitely seem older.
Stayed 7 nights in Jan 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect..
Stayed 8 nights in Dec 2024

8/10 Good

Brianne

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a nice beach. Easy to get to 5th. Ave. For shopping and dining. The food at the buffet is very good.
Stayed 4 nights in Jan 2025

4/10 Poor

Steven Leonard

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Saher

Stayed 6 nights in Dec 2024

6/10 Okay

Zyad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ok so let me start by saying that the staff was so nice and quick. Did not like our room due to odor&so many flies. Food option was good but limited comparing to other resort. Beside the Oder and the bugs I loved it because of the workers and close to the beach. The resort needs updates. Ps make sure you take a water bottle because no water in room and you have to use a fountain to fill cups which we were not aware off. The buffet as I said no much options, the three restaurants that you have to pay and make reservations were good even though we did not try the Mexican.
Stayed 6 nights in Dec 2024

2/10 Terrible

Gisselle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER AGAIN! The rooms are dated and aren’t very clean. The beds were hard I thought I was sleeping on concrete. They don’t offer bottled water in the rooms. Dining options weren’t good!
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service
We had a good stay at the Reef with our family. Wish there were a few more food options. Especially as a vegetarian. Would be nice if they offered veggie things at the poolside restaurant. Buffet was good and service at the restaurant was always great. I really wish the entertainment started earlier. We have young kids and unfortunately had to miss out on the entertainment every night because it started at 9 or 9:30pm. Also the earliest you can eat dinner is 6:30pm which is quite late for kids as well. The resort is super clean and love that it is plastic free. Beach is great and quiet. 5th Ave is a 5 min walk to go shopping which is nice!
Stayed 7 nights in Dec 2024

4/10 Poor

Steven

Liked: Property conditions & facilities
Nice property, room charge was more than advertised on Expedia
Stayed 1 night in Dec 2024

6/10 Okay

Breanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As a frequent traveler to all-inclusive Mexico resorts, I'm going to compare. Pros- its right in the heart of Playa Del Carmen. Just a short walk to 5th Ave, which has amazing night life. Entertainment was good and kept kids, teens and adults entertained all day. Cons- The pool was so darn cold it was unbearable to be in. Waitstaff was very kind, but no one (and I mean no one) walked around to serve you- you had to go get your own drinks at one of the two pool bars during day hours. There was limited food options and food was below average (cold in temp most times). Would I go back, no. Would I recommend it, no. Was it the worst, no.
Stayed 5 nights in Dec 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service
All the servers worked very hard to make sure the stay was a pleasant one. Five stars to them
Stayed 7 nights in Dec 2024