The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Relax by the central pool surrounded by lush vegetation and thatched-roof structures, just steps from the beach.
Room amenity
Enjoy meals with a view of the ocean from this dining area, featuring tables set with linens, glassware, and cutlery.
Relax on the beach with a clear view of the turquoise sea, surrounded by palm trees and comfortable lounge chairs.
Two beds with white linens and colorful pillows, a telephone on the nightstand, and a window with a tropical view.

Popular amenities

  • Hot tub
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(9 reviews)
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Garden View

8.2 out of 10
Very good
(126 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Pool View

7.6 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. .This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km
  • Xcaret Eco Theme Park - 13 min drive - 12.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Quinta Avenida
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1010 reviews
Rating 8 - Good. 257 out of 1010 reviews
Rating 6 - Okay. 156 out of 1010 reviews
Rating 4 - Poor. 73 out of 1010 reviews
Rating 2 - Terrible. 78 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 9 nights in Apr 2025

8/10 Good

Alejandro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff made rude comments, the rest of staff were very professional
Stayed 3 nights in Apr 2025

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reef Coco Beach is a GREAT all-inclusive. It’s smaller than the huge places but that’s what we liked. The food, staff & resort were great. We’ll definitely recommend it to friends and plan to return!! Thank you Reef Coco Beach!!
Stayed 6 nights in Apr 2025

8/10 Good

Celia, Phoenix

Liked: Cleanliness
The sea at the beach is full of boats and sargazo
Stayed 11 nights in Apr 2025

8/10 Good

Yasmany R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service and the pool was beautiful. I didn't like they way it says "ALL INCLUSIVE " when it's not. Depending of the bracelet you have "vip,partners or all Inclusive ". Not all the drinks, bars or restaurants are included. They need to provide also more activities or entertainment to the guests. The rooms are fine good shower and tiles around. We got a couple massage and it was wonderful!. The buffet was ok and the Italian restaurant was very good. We will comeback but i hope they can do some changes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my dad and i came for 1 week and we were surprised how good this resort was. although the buffet food is not the best in my opinion they have three restaurants you can choose from for supper and those are all impeccable, from the food to the service everything was amazing. staff at the bars and poolside were beyond friendly, welcoming, and very funny. the beach was beautiful and had netting around to not allow any seaweed in the beach where you can swim. there’s also people on the resort to offer different excursions, and different shops set up at night by the pool. it’s also about a 5-10 minute walk from 5th street which is very convenient. i will definitely be coming back here hopefully very soon!
Stayed 6 nights in Apr 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay & hotel, only thing that I found distasteful was the pushy sales people for the 'Leading Vacation Club' membership.
Stayed 3 nights in Apr 2025

6/10 Okay

jennifer

Liked: Staff & service
Very pretty grounds with a nice pool. Courteous staff. However, buffet food was always barely warm and minimal options. The room smelled like mold/mildew, with a lot of drain flies. There was also a strange sulfur smell outside of our room. Did not meet expectations. 😒
Stayed 5 nights in Apr 2025

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ocean view is amazing . The rooms are comfortable, the staff are very kind and helpful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Martina L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! If you are looking for a quaint, clean, good time where you can walk to 5th avenue, swim in beautiful ocean water, and hear good music by the pool, then this is the place for you. This is not a sprawling, huge, 5 star resort but it is the perfect little slice of paradise to come and enjoy all that Mexico has to offer. We travel to Mexico often & will put this on our small list of favorite return hotels, Thank you Reef Coco Beach for a wonderful time filled with beautiful memories!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love Reef Coco Beach Resort! Having visited twice, we’re already looking forward to returning next March. One of the highlights for us is the resort’s walkability—it’s just a short stroll to the vibrant downtown Playa del Carmen, allowing us to immerse ourselves in the local culture without the need for taxis. Additionally, the resort offers bike rentals, making it easy to explore the area at our own pace. The intimate size of the resort means we never had to worry about long waits for restaurant reservations. Dining options include a variety of cuisines, such as Italian, Mexican, and Japanese, with the Japanese restaurant offering an interactive teppanyaki experience. The staff is always accommodating, and the relaxed atmosphere truly helps us unwind and de-stress. Overall, The Reef Coco Beach Resort offers a perfect blend of convenience, comfort, and cultural immersion, making it a standout choice for an all-inclusive getaway.
Stayed 7 nights in Mar 2025

6/10 Okay

Elias

OnesThe airconditioning in the room was turned
Stayed 10 nights in Apr 2025

10/10 Excellent

Vina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went above and beyond for us for our honeymoon
Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swim up bar in the pool, also, a great pool. The property isn't huge so easy to get to things on the property. Great entertainment right at the hotel. Walking distance to downtown Playa del Carmen/5th Ave and felt totally safe walking down there. Didn’t use the spa service, but heard the massages were awesome. Things that weren't the best, but not a deal breaker for us is the beds are hard. I like a softer bed. Some people really liked the beds. More service in the buffet. Sometimes sat there for quite a while to get water or any drinks. If you try to get them yourself at the bar, they tell you someone will come to our table. The last thing is a beach bar that is open during the day. Like I said, the last 3 items are not deal breakers. We enjoyed our stay and will definitely be staying there again in the future.
Stayed 7 nights in Apr 2025

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a great stay at The Reef Coco Beach, the food was really good and the drinks were consistently tasty. The rooms however are a bit dated and the service is sub-par. The 5 minute walk to 5th Ave was great for shopping and enterainment. Take the free shuttle to the sister property and enjoy the jungle/beach experience.
Stayed 5 nights in Apr 2025

8/10 Good

Francisco Gerardo Reyes

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the food and service, the staff were really nice and friendly. Would definitely recommend. The place is a little outdated though, looks a bit old.
Stayed 5 nights in Apr 2025

10/10 Excellent

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute smaller all-inclusive property than what we are used to. We stayed for 4 nights. It was clean, decent food and drink options. Buffet was a bit small but had everything we normally eat. Excellent service with a smile. Spa options were a good value. We would stay here again. 5th Avenue was walking distance, we went from 6-9:30pm and felt very safe. It has several places to shop and eat. Great location.
Stayed 4 nights in Apr 2025

6/10 Okay

margaret

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 5 nights in Apr 2025

2/10 Terrible

Amber Anne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Food was terrible, made us sick multiple times. Rules were not communicated properly therefore had to pay extra money. No pool side service, seemed to be under staffed. Will never be back and will make sure to share my experience with others.
Stayed 10 nights in Mar 2025

8/10 Good

Renee, Madison

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025