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The St. Regis Kanai Resort, Riviera Maya

Photo gallery for The St. Regis Kanai Resort, Riviera Maya

Exterior
Property video
5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
5 bars/lounges, 4 poolside bars, 2 beach bars
5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730
  • Place, Playa Paraiso Golf Course
    ‪13 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪13 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, Ocean View (Private Pool)

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Ocean View (Private Pool)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Ocean View (Private Pool)

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 2 Queen Beds, Ocean View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Terrace)

  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View (Terrace)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (Corner)

Room, 1 King Bed, Ocean View (Corner)

Room, 1 King Bed, Ocean View (Corner)

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Private Pool)

5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Suite, 1 King Bed, Ocean View (Private Pool)

  • Sea view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Bathtub)

Suite, 1 King Bed, Ocean View (Bathtub)

Suite, 1 King Bed, Ocean View (Bathtub)

  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Corner)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Corner)

  • Ocean view
  • 159 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Corner)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Corner)

  • Ocean view
  • 159 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Ocean View (Corner)

Presidential Suite, 2 Bedrooms, Ocean View (Corner)

Presidential Suite, 2 Bedrooms, Ocean View (Corner)

  • Ocean view
  • 215 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Ocean View (Corner)

Studio, 1 King Bed, Ocean View (Corner)

Studio, 1 King Bed, Ocean View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Ocean View

5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Suite, 1 Double Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Grand Room, 1 Double Bed, Ocean View (Private Pool)

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 1 Double Bed, Ocean View (Private Pool)

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 Double Bed, Ocean View (Terrace)

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View (Terrace)

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

Similar properties

Premium bedding, down duvets, minibar, in-room safe
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  • On private beach
  • Pool
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, 1,001 reviews
The price is NZ$1,097
includes taxes & fees
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About the area

Playa del Carmen

With a stay at The St. Regis Kanai Resort, Riviera Maya in Playa del Carmen, you'll be 4.9 mi (7.9 km) from El Camaleón Mayakoba Golf Course and 6.6 mi (10.6 km) from Gran Coyote Golf. .This beach hotel is 9.8 mi (15.8 km) from Quinta Avenida and 11 mi (17.7 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Playa Paraiso Golf Course - 13 min drive - 10.5 km
  • El Camaleón Mayakoba Golf Course - 13 min drive - 8.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive - 10.9 km
  • Tres Rios Ecopark - 14 min drive - 5.9 km
  • Maroma Beach - 17 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Seafood - ‬17 min drive
  • ‪Jaal-Ha - ‬17 min drive
  • ‪El Pajarito - ‬16 min drive
  • ‪steak house - ‬17 min drive
  • ‪Preferred Beach Club - ‬16 min drive

About this property

The St. Regis Kanai Resort, Riviera Maya

The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a private beach.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 124 individually decorated guestrooms, featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and a turndown service.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy international cuisine at Chaya, one of the hotel's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Visit one of the 5 bars/lounges, 2 beach bars, and 4 poolside bars for a refreshing drink. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Chaya - Overlooking the ocean, this family restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Toro - Overlooking the ocean, this theme restaurant specializes in Latin American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Riviera - This poolside family restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
The Beach Club - This beachfront restaurant specializes in Tex-Mex cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Jack's Club - This poolside sports bar specializes in American cuisine and serves lunch only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 50 per person
  • 2 beach bars
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chaya
  • Jack's Club
  • Riviera
  • The Beach Club
  • Toro

Things to do

  • 5 outdoor pools
  • Beach club
  • Children's club
  • Full-service spa
  • Shopping

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 85.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 16 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
  • Rollaway bed fee: MXN 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 121 reviews
Rating 8 - Good. 10 out of 121 reviews
Rating 6 - Okay. 4 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 4 out of 121 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Kanai is amazingly relaxing. Rooms and facilities are spotless, the staff are exceptionally welcoming and attentive, the food is excellent, and the overall ambience is amazing.
Stayed 5 nights in Feb 2026

2/10 Terrible

Azaryah, Mexico

Stayed 4 nights in Nov 2025

10/10 Excellent

PAOLA A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time at the St. Regis Kanai (we went last year as well), and it was excellent yet again. The rooms are gorgeous, very spacious, and very clean. The butler service is stellar (Rafael and Dali are top-notch) and all the staff is wonderful. All are very polite, friendly, and professional. The food delicious (Toro is our favourite) The pools are so beautiful (there is one adult only pool, but we did not visit it) It is a family friendly resort, so there were children around the pools. All were very well behaved. Only negative is the price of wine. Very, very expensive. So much so that we only ordered one glass of wine the whole week; a rose given it was the least costly of all the wines. Beer prices were very reasonable and cocktails (very delicious) were on par with prices found in high end city restaurants and cocktail bars. It is an absolutely incredible resort that is perfect for a special occasion trip.
Stayed 5 nights in Jan 2026

8/10 Good

laurence

Stayed 7 nights in Jan 2026

10/10 Excellent

Zaneta

Stayed 7 nights in Jan 2026

6/10 Okay

Burdette K., Asheville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff exceptionally kind and helpful. Grounds and architecture beautiful. Architecture also results in forever walks anywhere.We are walkers. Food is wonderful. Downside is everything is crazy expensive and nothing complimentary even room water. Two small yogurts and a small sandwich is USD 50 with tip. Room light switches are insanely bad. Almost empty most the week and beach crowded with workers. No room upgrade despite an empty building. Elevators so dark it’s creepy. Despite the wonderful staff and architecture I would never recommend this hotel especially given the 5 star price.
Stayed 5 nights in Dec 2025

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butler service is fantastic. Andre’s, Kevin & Sebastian were always attentive and addressed any request or concern upon notification. Much appreciated!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeryl

Liked: Cleanliness, property conditions & facilities
Superb hotel and wonderful location.
Stayed 4 nights in Dec 2025

10/10 Excellent

EMIR, BANNOCKBURN

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 5 nights in Nov 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Jordan

Stayed 5 nights in Nov 2025

10/10 Excellent

Avery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, wonderful service and delightful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Marc

Stayed 4 nights in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel, would definitely go back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible 5-star experience. Above and beyond expectations.
Stayed 9 nights in Sep 2025

10/10 Excellent

Yoko, San Francisco

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property!!! Beautiful, modern, sleek, quiet getaway with fabulous service and delicious food. Rooms are spacious and luxurious. Spa is top tier. Wonderful relaxing get away! Family friendly too
Stayed 6 nights in Aug 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are well kept and absolutely amazing. Service was exceptional - only real down side is lack of snacks and options for food.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fiorella Natali

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Amana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing hotel I’ve ever been to, will definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

nacer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in Jul 2025

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to Relax! Super Staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Excelente estancia, el personal muy servicial y amable, las instalaciones
Stayed 3 nights in Jul 2025

10/10 Excellent

Altraneast M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! All of the staff were very nice, friendly and accommodating!
Stayed 3 nights in Jun 2025

10/10 Excellent

Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest properties I’ve ever stayed at. The service was absolutely top notch.
Stayed 5 nights in May 2025