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Wyndham Garden Cross Lanes Charleston

2.5 star property

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Restaurant
Lobby
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

View map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia State University
    ‪3 min drive‬
  • Place, Shawnee Sports Complex
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(75 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Mardi Gras Casino & Resort

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,528 reviews
The price is NZ$210
includes taxes & fees
30 Sept - 1 Oct
Mardi Gras Casino & Resort

About the area

Cross Lanes

With a stay at Wyndham Garden Cross Lanes Charleston, you'll be centrally located in Cross Lanes, within a 15-minute drive of Charleston Coliseum & Convention Center and West Virginia Junior College-Charleston. .This hotel is 1.1 mi (1.7 km) from Regal Nitro and 1.2 mi (1.9 km) from Mardi Gras Casino.

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.1 km
  • West Virginia State University - 3 min drive - 4.8 km
  • Shawnee Sports Complex - 3 min drive - 5.5 km
  • Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
  • Southridge Center - 13 min drive - 17.4 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Cook Out - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and a fitness center
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Wyndham Garden Cross Lanes Charleston, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Reviews

Wyndham Garden Cross Lanes Charleston Reviews

7.2

Good

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 1019 reviews
Rating 8 - Good. 245 out of 1019 reviews
Rating 6 - Okay. 171 out of 1019 reviews
Rating 4 - Poor. 135 out of 1019 reviews
Rating 2 - Terrible. 123 out of 1019 reviews

Reviews

2/10 Terrible

Kara, Sunbury

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in unsatisfactory condition. The pictures on your website are definitely outdated. Just driving up to the property was intimidating. The landscape was unkept and trash in the grass and parking lot. There was only one working ice machine and no stocked vending machines. The carpets really needed a cleaning. Not all light bulbs worked in the room. The air had not been turned on to cool the room. It was a 92-degree day. THE OUTSIDE POOL WAS CLOSED! This time of year, that should be listed. There was an indoor pool...it would have been nice if there were not mold and algae all over the stone area of the pool. Several missing tiles which left sharp areas. The windowsill was disgustingly moldy. There was not a vent in the bathroom. you either suffocated or heated up the whole room. The only positive thing...great location for our needs. I do not usually leave negative reviews, but this property was a bit of a disappointment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet an clean
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blood stains on the floor.
Stayed 1 night in Jun 2025

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty! Mold! Smells of strong marijuana! Horrible condition. We left to find another hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was unkempt, all garden beds full of weeds 2-3 feet tall, no pool towels available. Charged an additional 50.00 upon arrival in case we caused damage like smoking. We don’t smoke! Room wasn’t very clean. Carpet in halls torn and dirty. Walls in room dinged and needed repair. If it hadn’t been a nonrefundable reservation, we would have cancelled and gone to a better location.
Stayed 1 night in Jun 2025

2/10 Terrible

Nichole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond filthy, stains all over the carpets, horrible smells inside and outside of the room (mostly smoke and weed). No shower curtain, avoid at all costs.
Stayed 1 night in Jun 2025

6/10 Okay

mary

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. However the quality of the motel has gone down. Hopefully they do a big update on the facility.
Stayed 3 nights in Jun 2025

8/10 Good

joe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give zero stars, I would. This hotel is nothing like what’s advertised. It is, without question, the most disgusting place I’ve ever stepped foot in. Check-in was fine—quick and easy, friendly. Everything went downhill fast. As soon as we entered our section of the building, the smell hit us and never left. It’s embedded in my nose at this point. The carpets are filthy, the wallpaper is peeling, an exit sign is hanging out of the ceiling, and there are mold and water stains all over the floors and ceilings. Our room smelled just as bad. The electrical outlet and light switch were falling out of the wall. The shower was nasty, and the bathroom was barely big enough to stand in. The outdoor pool? Drained. The whole area was overgrown and filled with debris—unusable. The indoor pool was no better: cracked and broken tiles on the stairs, tile from the side of the pool lying at the bottom, and clumps of hair floating around. The pool door doesn’t even shut—it’s completely misaligned, leaving a visible gap. Same with the exterior hall door: no lock. Even our room door didn’t close properly on its own. We checked out shortly after arriving, and the same front desk worker who had greeted us smiling earlier wouldn’t even look at me. She had an unpleasant attitude and didn’t ask what was wrong. Refunded check-in fee but not room bc I used Expedia. This hotel is unsafe, unsanitary, and nothing like advertised. Do not stay here.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in May 2025

10/10 Excellent

cindy

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good service!!
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, room comfort
Nice hotel. Lobby pool and front of hotel nice. Rooms are comfy but a little outdated.
Stayed 3 nights in Jun 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Our bathroom was absolutely filthy. There was hair everywhere and there was a brown sticky substance all over the bathroom door.
Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Travelled with family
Disliked: Amenities, property conditions & facilities
The past 2 times I have been here the staff member in the morning is super rude. The first time I stayed she was yelling at kids that accidentally over filled the waffle maker. The second time she refused me my breakfast to go because I had socks on and not shoes. I’ve stayed here 6-8 times a year for the past 8-10 years and this was my last because I can’t with her. To add on to this the a lady slipped on the pool steps because it’s not maintained and cut her foot on a piece of broken tile and was bleeding everywhere. Sad how this place went from being great to now they don’t care and don’t maintain the property. Do not stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

Cortni

Stayed 2 nights in May 2025

8/10 Good

Carol Lynn

Liked: Staff & service
We come for the pool frequently
Stayed 1 night in May 2025

4/10 Poor

Bridget

Stayed 1 night in May 2025

4/10 Poor

April

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Downhill

The room was dirty, looked as if it hadnt been vacuumed or mopped in days. Bathroom was very dirty, black stuff in the sink, tub and floor. Back of toilet hadnt been cleaned and had dirt and pubic hair on it. The heat/air conditioner was filthy had several dead bugs and dirt in the part that puts out the air. Mold on one of the walls and floor in the room. I have several pics but it wont let me upload them.
Stayed 1 night in May 2025

4/10 Poor

Chaz

Stayed 3 nights in May 2025

10/10 Excellent

Marshall

Stayed 2 nights in May 2025

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like wet dog….shower curtain was broken and everything felt damp….will not stay here again
Stayed 1 night in May 2025