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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Gunwharf Quays
    ‪1 min walk‬
  • Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Portsmouth International Port
    ‪4 min drive‬
  • Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.6 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(72 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(30 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

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12 Oct - 13 Oct
Holiday Inn Portsmouth by IHG

About the area

Portsmouth

When you stay at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG in Portsmouth, you'll be near the beach, just steps from Gunwharf Quays and 9 minutes by foot from Portsmouth Historic Dockyard. .This hotel is 2 mi (3.3 km) from Portsmouth International Port and 14.2 mi (22.9 km) from South Downs National Park.

What's nearby

  • Gunwharf Quays - 1 min walk - 0.0 km
  • University of Portsmouth - 4 min walk - 0.4 km
  • Portsmouth Historic Dockyard - 9 min walk - 0.8 km
  • HMS Victory - 2 min drive - 1.1 km
  • Portsmouth International Port - 4 min drive - 3.0 km

Getting around

  • Portsmouth Harbour Station - 5 min walk
  • Southampton (SOU) - 41 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪Brasserie Blanc Portsmouth - ‬1 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Cosy Club - ‬5 min walk

About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with free breakfast, steps from Gunwharf Quays
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Portsmouth? This hotel has 743 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1030 reviews
Rating 8 - Good. 308 out of 1030 reviews
Rating 6 - Okay. 120 out of 1030 reviews
Rating 4 - Poor. 43 out of 1030 reviews
Rating 2 - Terrible. 34 out of 1030 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with partner
No air conditioning working. Room was stifling, never slept a wink. Really think some reduction in the price should have been made to compensate. If we had know we would have gone somewhere else.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Business traveller
Disliked: Property conditions & facilities, room comfort
No working air conditioning and put in a room with no window. Very hot and stuffy on the hottest day of the year. Told my only option was to book elsewhere, but no close hotels left and it was already 9pm as I was travelling for work and had a very long day, up since 5am and just wanted to get dinner not do more travelling and sorting a new last minute reservation. They did move me to another room with a window that opened after I insisted the room was not suitable in the heat, but offered no compensation. There was no warning about the broken AC on hotels.com at the point of booking. The internet was slow and it meant I struggled to even browse for other locations or hotels and was stressful to arrive into this environment. At breakfast, as a solo traveller I needed to eat alone, but when I got up to go to the buffet they took away my juice and coffee even though my bag was at the table and it was frustrating that their staff did this and meant I felt I couldn't get up to get more juice in case they also cleared my food
Stayed 1 night in Jun 2025

6/10 Okay

V

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
One of the highest temperature recorded week and the AC was not working.gave us desk fans which didnt help much.bed was in a very bad state.gave me back pain.double bed was uneven bcos the bed base was of different heights.Ac was not working for the past months and no response when it would work again.no cold drinks were offered and no compensation for the Ac not working.breakfast was nice.A very good location for shopping and to take ferries for isle of wight.
Stayed 3 nights in Jun 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Warn people that air conditioning isn't working before they arrive. The hotel is tired and needs improvements. For example, in our room, the bathroom ceiling had only been half painted and was suffering from damp/mould. The beds have been over used and poor quality. Marks on the walls and stains on the carpets. No coffee table or chair in room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Martin

Travelled with group
Disliked: Staff & service, room comfort
Room flooded, so sent to an alternative hotel. Staff very uncaring and nonchalant
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

The receptionist informed us that there was no Aircon. But we had action whereby
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for Gunwharf and hopping over to the IOW.
Stayed 1 night in Jun 2025

10/10 Excellent

Jillian

Travelled with group
Liked: Amenities
Every thing
Stayed 1 night in Jun 2025

2/10 Terrible

Tara

Disliked: Property conditions & facilities
Here's holiday inn doing its spiel that the air conditioning doesn't work, a known method for them to cut their costs. In addition, there are no operable windows in the rooms. Air conditioning worked fine in the hallways--to bad we couldn't have left our room door open all night. Nice location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for what we wanted to do
Stayed 2 nights in May 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, amenities
Very clean & bright rooms -good breakfast. —unfortunately the air con In hotel was not working but they did supply a small fan which helped a bit also Our room was right near railway and loading bays so was very noisey
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideally situated for all amenities.
Stayed 4 nights in Jun 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Window would close but would not lock, as handle was missing. Due to room being directly opposite nightclub, this was a problem with noise Saturday and Sunday while trying to sleep. Otherwise a very enjoyable stay.
Stayed 4 nights in Jun 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service
Great location, helpful friendly staff and nice little touches like free suncream and discount vouchers for gunwharf quays. However, rooms quite small and our bed was incredibly squeaky and not all that comfortable. Location was fantastic, but unlikely to stay again. Checked out a night early to get back to our comfy bed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Hassy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2025

10/10 Excellent

Lynette

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel free parking & lots of bars/restaurants and shops nearby
Stayed 1 night in May 2025

8/10 Good

Euin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking good But would have been helpful to have had info about taking the barrier ticket and having it stamped for free 24 hours. Staff should know about electric charging so coan load the podpoint app in advance rather than having to walk out to get a signal to download it after parking.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Gunwharf Quays and even the ferry ports! Excellent service all round. Very friendly staff and great check-in. Complimentary breakfast hot or
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in service and pleasant & helpful lady at reception. Rooms comfortable, bathroom a little dated. Breakfast good and plenty of options
Stayed 1 night in May 2025

4/10 Poor

Rachel

Travelled with family
The air conditioning didn’t work which seems to be a long term problem that has not been fixed. The windows only open slightly so no breeze and it’s too noisy to keep them open. Fan is useless.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff. Housekeeping and propery immaculate. Highly recommend the hotel for central location to Portsmouth.
Stayed 3 nights in May 2025

8/10 Good

Colin

Liked: Staff & service
Around the toilet it smelt strongly of stale unrine. Pillow was very hard. Breakfast had a good selection of food. We enjoyed the complimentary hot drinks in the cafe area too.
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location. For the price I wish the pillows were actually comfortable. I’m not one to complain but come on. Will try another place next time
Stayed 1 night in May 2025