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Holiday Inn Portsmouth by IHG

4.0 star property

Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Bar (on property)
Exterior
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Clarence Pier
    ‪4 min walk‬
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

7.6 out of 10
Good
(75 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Sea View

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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ibis Portsmouth Centre
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The price is NZ$108
includes taxes & fees
18 Jan - 19 Jan 2026
ibis Portsmouth Centre

About the area

Portsmouth

When you stay at Holiday Inn Portsmouth by IHG in Portsmouth, you'll be near the beach, within a 5-minute drive of Gunwharf Quays and Portsmouth International Port. .This spa hotel is 1.9 mi (3 km) from Portsmouth Historic Dockyard and 0.4 mi (0.6 km) from University of Portsmouth.

What's nearby

  • University of Portsmouth - 4 min walk - 0.4 km
  • Clarence Pier - 4 min walk - 0.4 km
  • Gunwharf Quays - 11 min walk - 0.9 km
  • Portsmouth Guildhall - 13 min walk - 1.2 km
  • Portsmouth Historic Dockyard - 3 min drive - 2.1 km

Getting around

  • Portsmouth Harbour Station - 19 min walk
  • Southampton (SOU) - 43 min drive

Restaurants

  • ‪Tokyo Table - ‬4 min walk
  • ‪Florio’s D’italia - ‬7 min walk
  • ‪Coffee Cup - ‬6 min walk
  • ‪Clarence Pier - ‬8 min walk
  • ‪Sea Side Fish & Chips - ‬7 min walk

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
Stay in one of 166 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Portsmouth? This hotel has 4919 square feet (457 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1007 reviews
Rating 8 - Good. 365 out of 1007 reviews
Rating 6 - Okay. 156 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Milinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and courteous. Respectful of all guests who attended the Holiday Inn.
Stayed 1 night in Sep 2025

2/10 Terrible

SAMUEL

Stayed 1 night in Sep 2025

8/10 Good

Ning

Liked: Cleanliness, room comfort
A coffee maker and a mini fridge in the room would elevate our stay there.
Stayed 2 nights in Sep 2025

2/10 Terrible

jenna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad bad

Through was not as pictured it was completely outdated dirty carpet old furniture dirty grout in the showers no air conditioning told us to open a window in July.
Stayed 1 night in Jul 2025

4/10 Poor

Ben

Travelled with partner
The room was too cold( the thermostat was set way too low and could not be raised above 19*) but the drafty window did not help plus the heater was was not working. It had a broken lamp and it was worn and dated. The tv is very out of date and the room size is too small .You can hear the residents above going to the toilet while you are trying to relax in bed ! Admittedly we were on the ground floor but you should not be able to hear someone going for a pee right above you.The service at meal times was ok but we had to wait too long for the meals to arrive. There is clearly not enough staff on duty at any one time but the staff do try under the difficult circumstances and are welcoming and friendly. I think for the price that is being charged per night they need to update the hotel and sort their staffing issues.
Stayed 3 nights in Sep 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, easy flat walk to Historic Docks. The only downside was the bathroom which was extremely small. Could not stand in front of the sink. Had to go inside ways to open the door. Very disappointing.
Stayed 2 nights in Sep 2025

8/10 Good

Cam

Liked: Staff & service, property conditions & facilities, room comfort

Tear and Wear but nice

The what was the first time it was nice but the only thing is the Wi-Fi is really really bad and room are some in the slightly wear and tear up but apart from that it was nice
Stayed 1 night in Sep 2025

6/10 Okay

XIAOMIN

Travelled with partner
Liked: Cleanliness, staff & service
The room is small.
Stayed 2 nights in Sep 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort

It is what it is

Easy book in. Small room but adequate though the ironing board took up a lot of the wardrobe and there were no drawers only shelves. Quiet, mostly, till someone decided to rev up a vintage car with throaty engine from 6-8.30am outside our room. Breakfast choices were good but had to wait for bacon/eggs to be topped up. Bar meals were nice but we didn't eat in the restaurant or use the pool. Fantastic greek restaurant at the end of the road. El Greco's but book. It was busy.
Stayed 3 nights in Sep 2025

8/10 Good

Lyle

Liked: Cleanliness
Breakfast was great
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Travelled with partner
Mediocre at best, cleanish, lifeless and in need of investment. As others have said, air con still isn’t working. Reception staff truly miserable
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Breakfast very good, lots of variety, good alternative options, nice environment to eat in. Dinner very good value, mostly tasty. Service by front of house at dinner - exceptional, lovely manner and very attentive, fast service. Pool and Spa facilities okay, but could be improved aesthetically with mood lighting & music to enhance relaxing atmosphere. Jacuzzi too cold and on switch too far away, changing room floor needed cleaning. Premium room seemed very similar to standard room. Mistake made with my booking which was easily corrected, however, was still given a double instead of twin room. Bed a bit too firm and could still hear outside noise from top floor. Lovely views though across Southsea and Solent. Shower good although inside a bath. Room facilities good with complementary snacks & drinks in premium room. Very friendly front desk and spa staff. Bar and dining area nice and well kept - modern. Overall comfortable stay in nice location with very close to bus stops into Portsmouth Town and walking distance to beach and Southsea Common.
Stayed 1 night in Sep 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few days escape..

Friendly front of house, which dealt with our check in quickly and professionally.. The room was adequate, clean and bright.. Breakfast here is to die for..It carers for all tastes.. The lovely chef was chatty and interesting to talk to.. The only thing that I would say is that some of the fruits for breakfast had run out and they still hadn't been replaced by our third day . Overall I would recommend a stay here .
Stayed 3 nights in Sep 2025

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy, confortable and clean.

It was a lovely stay! Bed was comfortable, the room was spotless and the food was good. The pool, sauna, steam room and whirlpool were enjoyable but a few tiles were missing in the pool itself. The hotel was in a good area where most places of interest were walkable. Staff were very helpful too!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

2/10 Terrible

Zena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Who is worse holiday inn or hotels.com

We arrived to find the room we were in stank of mildrew, to the point it quickly made you feel ill. We tried to open the window to level allowed by safety clips but realised quickly the windows had been screwed shut by now rusty nails (we assume from the damp). The AC was also not working and the bed was in no way a standard double. After speaking to reception about issues and possibilty of other rooms we were told to wait in our room and wait for a call. An hour later we gave up and decided to leave. We were able to get refund for parking but not room as we booked through hotel.com. As an aside from the hotel itself. Never book through hotels.com. I now spend my days trying to get a refund from them
Stayed 2 nights in Sep 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
Premium room was nice but the parking was very limited and felt a little unsafe. Breakfast was good, just make sure you avoid any large coach parties
Stayed 1 night in Sep 2025

8/10 Good

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jenmarg2025

All good experience at this hotel
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Manjit

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the receptionist did not smile during the whole conversation no smiling and no please and thank you. Then I was asked to pay for parking. I pulled up the email to show that my parking was included. Next when payment was requested, I realized the payment was more than what was on my confirmation email. She then went back to Her manager and came back with the comment that Expedia price was incorrect. I stated I would pay what was on my email. The room needs updating no lock on the bathroom door. Nowhere to hang your clothes in the bathroom. The TV did not work properly. Had to mess around with the plugs. The only positive I can say is a Breakfast was good and varied. Also, the shower would not drain so the water was building up and we had to start and stop the water from the shower running until the basin cleared. I did report it to the front desk who said no maintenance over the weekend upon departure. I was asked how the day was and I said all of the above and that I would not recommend this hotel to anybody. Also, no USB ports in the bedroom, but there are some in the breakfast area.
Stayed 2 nights in Sep 2025

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The checkin staff were polite but definitely not friendly. They were very busy but who has a change over of shift at checkin time.
Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Time for some TLC

We stayed for 2 nights for a family get together. The hotel def needs some TLC. Our room was clean, so no issues there, but the public areas were very 'shabby'. The toilets near the swimming pool and conference rooms were poor. There was no soap, and many of the taps were not working. The biggest issue is breakfast on a Saturday/Sunday as the dining room cant cope with the number of guests in terms of seating, so there was a long queue waiting for tables and once inside, we encountered further queues waiting for food to be brought out. There was also a lack of dishes available or cereals/fruit. My husband and son were also disappointed with the beer. It was flat and the taste wasn't the best. Overall, the hotel was OK for the two nights, but I wouldn't stay again.
Stayed 2 nights in Aug 2025