Quality Inn

2.5 star property

Photo gallery for Quality Inn

Welcome to our hotel lobby, featuring a spacious reception area with comfortable seating and a large entrance with views of the street.
Work in comfort with two desks, a computer, keyboard, and printer, and enjoy a view of the outside.
Work out in style with our fully equipped gym featuring treadmills, a weight bench, and a cable machine.
Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk with computer.
Enter a stylish lobby with a long, narrow layout, featuring a reception area, coffee station, and a large potted plant.

Popular amenities

  • Gym
  • Housekeeping

Explore the area

Map
1190 Lafayette Road, Portsmouth, NH, 03801
  • Water Country
    ‪19 min walk‬
  • Market Square
    ‪5 min drive‬
  • The Music Hall
    ‪5 min drive‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Portsmouth

With a stay at Quality Inn in Portsmouth (Elwyn Park), you'll be a 4-minute drive from Water Country and 6 minutes from Market Square. .This hotel is 11.4 mi (18.3 km) from Hampton Beach and 12.3 mi (19.8 km) from University of New Hampshire.

What's nearby

  • Water Country - 19 min walk - 1.7 km
  • Market Square - 5 min drive - 3.9 km
  • The Music Hall - 5 min drive - 3.9 km
  • Portsmouth Brewery - 6 min drive - 4.3 km
  • Strawbery Banke Museum - 6 min drive - 4.7 km

Getting around

  • Dover Transportation Center - 19 min drive
  • Manchester-Boston Regional Airport (MHT) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Hebert's Restaurant - ‬4 min walk
  • ‪Little Tokyo & Saigon - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn

Hotel with free breakfast, near Water Country
Quality Inn offers 121 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Portsmouth hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Portsmouth
Comfort Inn Portsmouth
Portsmouth Comfort Inn
Quality Inn Portsmouth
Quality Portsmouth
Quality Inn Hotel
Quality Inn Portsmouth
Quality Inn Hotel Portsmouth

Quality Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1007 reviews
Rating 8 - Good. 305 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Travelled with family and small children
Liked: Property conditions & facilities
They have been renovating this property- all new carpet. Very nice and clean throughout. Staff is great. Same staff for years. Breakfast is great too. Very clean.
Stayed 1 night in May 2025

10/10 Excellent

Karla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient
Stayed 1 night in May 2025

6/10 Okay

Lenisa

Stayed 1 night in May 2025

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jillian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to bring my children for a lovely get away for their birthdays. Room was clean and big, they have hot tub and pool which was a big hit. The staff were very friendly and breakfast was delicious!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kanchan

Stayed 1 night in Apr 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service
It was clean and breakfast was fine. There were renovations which I wish they let us know ahead but it really didn’t bother us because it was at pool level. Pool was cold even though heated (they said) and hot tub was out is order but fixed the next day. Children could not go in unless 14 years old for we had an 11 year old and couldn’t even sit at the edge. Over all it was nice and reasonably priced. I would go there again.
Stayed 2 nights in Apr 2025

6/10 Okay

julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Construction all over, breakfast was mediocre Facilities were poor - pool cold, hot tub not working Staff friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! A little disappointed that the hot tub was broken. Pool area could use a little sprucing up, but love the hallway renovations! The night time front desk lady is always extremely kind and helpful. I’ll always choose this establishment when I’m In the area!
Stayed 1 night in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was down but overall it was good
Stayed 1 night in Apr 2025

6/10 Okay

Cathy

Travelled with family
Didn’t know they were doing lobby work
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back!

The staff was extremely helpful and friendly! Awesome breakfast with a variety of delicious options including healthy ones. The pool area was tidy and clean. I’d say the pool was a little chilly for me, but my kid loved it. Fantastic hot tub! Room was extremely clean with super comfy beds. We will definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very helpful , friendly and professional
Stayed 1 night in Apr 2025

4/10 Poor

Tyler

Disliked: Property conditions & facilities
Pool was down the week I stayed hot tub wasn’t hot. The bed frame in my room was broken and uncomfortable
Stayed 7 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

Cassie

Hot tub was cold, called ahead of time to make sure it was working and they said it was we get there and the staff said multiple days in a row they are going to fix it after like they didn’t know… then after one night of staying there w
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by the photos. The only good thing was the area had a Marketbasket and Dunks, gas stations and restaurants, ect. The front desk lady straight lied when we walked in and I knew she was lying before I found out that she really was. The hot tub was not working and had been out for a week, but she told me when I walked in that it went out at 9:pm the nigh before. I said BS. We booked for a cheer competition looking forward to the joy tub. The tv was tiny and did not have a lot of channels and was working when it wanted too, and the toilets were not cleaned at all. The showers were hot and that was nice, after having no hot tub. But we would never reccomend it to any cheer families, don’t take your kids there
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Annastasia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom. Leaking toilet. Stained carpets, and the sink in the room did not drain, smelled really bad. They put everyone on the second and third floors while the 1st and 5th are renovated. But staff was kind and switch my room immediately after all that.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Quality Inn - Portsmouth for 1 night, and overall, I had a good experience. Check-in was smooth, and the staff was friendly. The room was clean and had the basic amenities needed for a comfortable stay. They have a pool and nice hot tub.
Stayed 1 night in Mar 2025

10/10 Excellent

Meridith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
I wasn't allowed to stay. I arrived there after a friend dropped me off, went to check in they asked if I had a registered vehicle with me I said no and they said you cannot stay here without one and proceeded to be extremely rude well telling me to leave immediately and don't ever attempt to check in again without a registered vehicle. They offer no assistance to find another place, they were no help whatsoever, they just insisted that I leave
Stayed 1 night in Mar 2025