6/10 Okay
Jeffrey
Travelled with family and small children
31 Jul 2025
Liked: Staff & service
Disliked: Cleanliness
My family has been going to this Great Wolf Lodge location at least once a year for 8 years. Although they continue to maintain the overall experience for our children, the lodging itself has gone down hill with no renovations during those 8 years. They are now charging $19 per night for parking and have removed microwaves from all of the guest rooms with one microwave located at the end of each hall with the ice machines. Our airconditioner leaked, the DISH service wasn't working on our TV. The patio table was broken. There was a large pink stain on the wall. There was a potato chip on one of the main stairwells when we arrived on Sunday and it was still there when we left on Wednesday. My point is what once felt like a DIsney type experience as deteriorated. Couple that with the blatant money grab of charging for parking when you have a dedicated lot for your guests and now a vacation kiosk in the lobby, we are more likely to move on to Kalahari. The entertainment staff is still great but everything is more like it was at Castaway Bay when we stopped going there.
Jeffrey
Stayed 3 nights in Jul 2025



















