6/10 Okay
Ethel
Travelled with partner
5 Mar 2025
Liked: Staff & service
The property was located very conveniently & local to the tram/bus network & within 30 minutes walk of the city centre.
The staff were friendly with reasonable English and dealt with issues quickly.
Whilst it's advertised to supply tea/coffee making facilities- this only included the kettle, fridge & 2 of cups, spoons & glasses.
Housekeeping could be improved in several ways- firstly on arrival the kettle was brown inside- as if a previous client had made coffee/tea in the kettle. Secondly one of the hand towels had a worn through area which easily became a rip.
The shower doors didn't close and the shower head was located too high up to readjust. Only one pillow each was supplied which was very thin, as the double bed was clearly two smaller pushed together.
The breakfast was good- although on some mornings the scrambled eggs were too runny.
We can't comment on the dpa/sauna as they were priced extra and not used as spent most of our 3 days sightseeing.
Given the price paid for the overall package, it was value for money, especially given the almost central location.
Ethel
Stayed 3 nights in Feb 2025