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The Mozart Prague by Accor

5.0 star property

Photo gallery for The Mozart Prague by Accor

Exterior
Property video
View from room
Room, 1 King Bed
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

View map
Karoliny Svetle 208/34, Prague, Prague, 11000
  • Place, Charles Bridge
    ‪3 min walk‬
  • Place, Prague Astronomical Clock
    ‪6 min walk‬
  • Place, Old Town Square
    ‪6 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View (Charles Bridge and Prague Castle View)

Deluxe Room, 1 King Bed, River View (Charles Bridge and Prague Castle View)

Deluxe Room, 1 King Bed, River View (Charles Bridge and Prague Castle View)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, River View (Charles Bridge and Prague Castle View)

Executive Suite, 1 King Bed, River View (Charles Bridge and Prague Castle View) | Living room

Executive Suite, 1 King Bed, River View (Charles Bridge and Prague Castle View)

9.0 out of 10
Wonderful
(2 reviews)
  • 67 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Courtyard View

Family Suite, 2 Bedrooms, Courtyard View | Living room

Family Suite, 2 Bedrooms, Courtyard View

  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living area

Luxury Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living area

Luxury Suite, 1 King Bed

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony

Luxury Suite, 1 King Bed, Balcony

Luxury Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Kitchen

Presidential Suite, 1 King Bed, Kitchen | Living room

Presidential Suite, 1 King Bed, Kitchen

  • 198 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony

Luxury Suite, 1 King Bed, Balcony | Living area

Luxury Suite, 1 King Bed, Balcony

  • 91 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

Prague

With a stay at The Mozart Prague by Accor, you'll be centrally located in Prague, steps from Bedrich Smetana Museum and within a 5-minute walk of Charles Bridge. .This family-friendly hotel is 0.4 mi (0.7 km) from Old Town Square and 0.7 mi (1.1 km) from Wenceslas Square.

What's nearby

  • Charles Bridge - 3 min walk - 0.3 km
  • Prague Astronomical Clock - 6 min walk - 0.6 km
  • Old Town Square - 6 min walk - 0.6 km
  • Wenceslas Square - 8 min walk - 0.7 km
  • Dancing House - 13 min walk - 1.2 km

Getting around

  • Karlovy Lázně Stop - 1 min walk
  • Prague-Masarykovo Station - 19 min walk
  • Vaclav Havel Airport (PRG) - 35 min drive

Restaurants

  • ‪Karlovy Lázně - ‬1 min walk
  • ‪Na Boršově - ‬2 min walk
  • ‪Robotic bar - ‬1 min walk
  • ‪Prague Beer Museum - ‬1 min walk
  • ‪Mlýnec - ‬1 min walk

About this property

The Mozart Prague by Accor

Baroque hotel with a sauna and spa services
The Mozart Prague by Accor offers 70 accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually furnished and decorated. 50-inch LCD televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars (stocked with some free items) and espresso makers. 50-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and body treatments. Additional amenities at this Baroque hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Mozart Prague by Accor has a restaurant on site.
The Mozart Café - Overlooking the garden, this café specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered valet parking on site (EUR 50 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Mozart Café

Things to do

  • Sauna

Family friendly

  • High chair
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Baroque architecture
  • Built in 1628
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pachtuv Palace Prague
Mamaison Hotel Pachtuv Palace Prague
Mamaison Pachtuv
Mamaison Suite
Mamaison Suite Hotel Pachtuv Palace
Smetana Hotel Prague
Mamaison Suite Hotel Prague
Mamaison Suite Pachtuv Palace
Mamaison Suite Pachtuv Palace Prague
Pachtuv Palace Mamaison Hotel
Pachtuv Palace Hotel Prague
Pachtuv Palace Hotel
Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague
Mamaison Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague
Smetana Prague
Pachtuv Palace
Smetana Hotel (Pachtuv Palace)
Mamaison Suite Hotel Pachtuv Palace Prague
Smetana Hotel

The Mozart Prague by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great value.
Stayed 1 night in Sep 2025

4/10 Poor

Kyungmin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not a 5-Star Experience at The Mozart Prague

I stayed three nights in a standard room at The Mozart Prague, so this review reflects only that room type and my experience. I typically choose five-star hotels for the level of service and the sense that my valuables are secure, and this stay fell short of those expectations. When I arrived, the main door knob came off the first time I closed the door, and the in-room phone didn’t work, so I had to go to the front desk for assistance. I decided not to spend my trip pursuing more follow-ups. The curbless bathroom looked sleek but drained poorly; water spread across the floor unless we aimed the showerhead tightly toward the wall. I couldn’t find a bathroom exhaust fan, so humidity built up and drifted into the room after showers and drifted into the bedroom, and we had to run the AC to bring it down. Because the bathroom door was off level, it would swing open automatically if I didn’t close it fully. The room itself was very small. On the positive side, housekeeping was good, and the complimentary soda and beer were a nice touch. Although I’d seen reviews mentioning missing items during cleaning, nothing went missing during our stay. Overall, based on my experience, I wouldn’t recommend this property if you’re expecting a true five-star hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Dolly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location and service!
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Stayed 2 nights in Aug 2025

10/10 Excellent

Greyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around!
Stayed 5 nights in Aug 2025

8/10 Good

Laura

Stayed 2 nights in Aug 2025

6/10 Okay

Bahram

Liked: Cleanliness
Disliked: Amenities
Good location. Not much of room service,
Stayed 3 nights in Aug 2025

10/10 Excellent

Rahul

Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, picturesque, walking distance to many of Prague’s attractions, friendly helpful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful and our room was unique and beautiful (and great for a longer stay). The staff is excellent at customer service and are used to travelers having jet lag and/or needing to check in at odd hours. They are very welcoming if you want to sit in the courtyard or the restaurant without ordering food. The location is amazing--there is a tram stop just up a little hill, beautiful views right there, and beautiful places to eat. One warning--the gym is not open right now and I had booked this hotel purposefully because it had a gym (I am a fitness instructor and needed to stay in shape). It's hard to complain when staying at such a great place but going to gyms in the area is not cheap or easy, so it made things a bit difficult. Overall, this is a great place--if you need a gym, I'd make sure it's open and I'd also look at the pictures. I stayed at one other hotel that had a fabulous gym but/and the staff was not great and more-the Mozart overall does a great job. I have already urged a family member to book there next month.
Stayed 4 nights in Aug 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Viewing was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Kathleen

The only issue with this hotel was the restaurant not being available for dinner on night 1 and on night two refusing to allow take out. Staff at the restaurant was rude. Staff in hotel could not have been more pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful customer service from all of the front desk, maintenance, and housekeeping staff. Great amenities and easy access to public transportation and many of the must see’s.
Stayed 6 nights in Aug 2025

8/10 Good

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing, service is great
Stayed 5 nights in Aug 2025

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mozart Prague was exceptional. On arrival we were brought to an amazing suite with a huge living space. The only issue for us as guests was the amount of stairs it was to get up to the suite with a pushchair and my partner who had recently had surgery. So the hotel kindly moved us to a suite that for most floors we could use the lift. The staff were extremely attentive to our needs and friendly at all times. We would recommend this hotel without hesitation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kinnari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. They had vegan and GF options. It was close to everything and felt very safe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hiroyasu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの景色が最高
Stayed 2 nights in Aug 2025

10/10 Excellent

Newell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great boutique hotel in an awesome location. Rooms are generous in space and amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful central location
Stayed 3 nights in Aug 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FALSE DESCRIPTION OF ROOM BOOKED - DIRTY ROOMS

The nightmare started at check in with them putting us in an unsafe, dirty room with portable AC within 6 inches of bed and exhaust hose put out an open window to roof level allowing any type of rat and or bird in the room. The suite was sooo dirty and hot. They put us in a small room for night and relocated us in the suite as shown in the image when booked, but it did not have the view as described in booking. The suite was booked for view of Charles bridge and river, but it only had alley view with graffiti on the buildings. The GM did refund 1 night for the first night experience but did nothing about the false and deceptive practice about room type and view, only stated it was not available. He did not respond to email whereas i evidenced the room description and amount paid for view, which was guaranteed room type, not based on availability. Overall, the hotel was dirty (carpets and floors). The massage room had foul moldy odor and no bathroom in spa area, so you had to go back to your room, they had no water after massage and could not bill to room! The hotel had no gym (dis at time of booking) The Gm you stated that its longer shown on website and was closed 6 to 7 months ago and equipment packed up!? I'm sure what going on at hotel but staff does not respect do not disturb room sign whatsoever! I was notified by a staff member that hotel is being remodeled at end of year that' why they are not taking care of it. They should not be allowed to maintain 5 star status
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Amazing option all around.
Stayed 1 night in Aug 2025

10/10 Excellent

Pouya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, couldn’t get better than this. Highly recommend this hotel.
Stayed 3 nights in Aug 2025