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NH Puebla Centro Histórico

4.0 star property

Photo gallery for NH Puebla Centro Histórico

Exterior
Daily buffet breakfast for a fee
Premium bedding, down duvets, pillow-top beds, minibar
Fitness facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Puebla Convention Center
    ‪15 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room

8.6 out of 10
Excellent
(74 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

7.4 out of 10
Good
(17 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room (2 Double Beds)

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room (2 Double Beds)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

With a stay at NH Puebla Centro Histórico in Puebla (Puebla Historic Center), you'll be a 3-minute drive from Zócalo de Puebla and 7 minutes from Angelopolis Commercial Center. .This hotel is 11.6 mi (18.7 km) from Africam Safari and 7.8 mi (12.6 km) from Great Pyramid of Cholula.

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Rosario Chapel - 5 min walk - 0.5 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Santo Domingo Church - 7 min walk - 0.6 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 18 min walk
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪El Gato De Oro - ‬3 min walk
  • ‪El Corona - ‬2 min walk
  • ‪Moyuelo - ‬3 min walk
  • ‪La Guadalupana - ‬3 min walk
  • ‪Fonda La Mexicana - ‬1 min walk

About this property

NH Puebla Centro Histórico

Beaux Arts hotel with an outdoor pool, 5-minute walk to Zócalo de Puebla
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
NH Puebla Centro Histórico has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 100 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 100 per day
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 842 out of 1535 reviews
Rating 8 - Good. 400 out of 1535 reviews
Rating 6 - Okay. 168 out of 1535 reviews
Rating 4 - Poor. 71 out of 1535 reviews
Rating 2 - Terrible. 54 out of 1535 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

LUZ, Hollywood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly.
Stayed 1 night in Oct 2025

6/10 Okay

Paqko

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very well located, comfortable, good breakfast, but the lobby looks a bit unattended, the lobby lady's room was dirty (3 toilets and all dirty).
Stayed 1 night in Oct 2025

8/10 Good

Arturo

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a few things like the security box was broken , some fluid running water during many hours and rare sounds like guns in the very early morning.
Stayed 3 nights in Oct 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B
Stayed 1 night in Oct 2025

2/10 Terrible

silvia irene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia. Llegué ya noche al hotel casi 11 pm. Me entregaron un cuarto. Mi reserva era de dos camas camas que estaba llena de pelos , sábanas sucias. Hablé a recepción y mandaron a seguridad a checar con un rodillo de quitar pelos. Le dije que si era una broma !!! . Yo le dije que no iba a dormir con mi hija ahí . No les quedó más opción que darme otro cuarto. Ya cansada nos pasamos al otro cuarto. No me pidieron disculpas de recepción o alguien hablaría conmigo como el gerente o algo . Baños sucios llenos de moho, pelos , la tina sucia. Muy mal todo no es como en las fotos la verdad evítense de ir. La alberca sucia y no estaba en servicio. El peor hotel que me he quedado en Puebla .
Stayed 7 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Luis H

Stayed 4 nights in Oct 2025

10/10 Excellent

Angel

Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of everything and close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Arun

Stayed 2 nights in Oct 2023

2/10 Terrible

LUZ VICENTE

Stayed 4 nights in Sep 2025

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, amenities
The location is great ,staff is very friendly and helpful, great parking. Hotel rules and policies limits staff for guests needs . Unfortunate batrooms had some mold, sinks with a yellow rim,bathroom black rims, water gets out of shower and make a big poodle in the outside, dirty furniture
Stayed 1 night in Sep 2025

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff..
Stayed 3 nights in Aug 2025

10/10 Excellent

viliulfo

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Blanca Guillermina

Travelled with family
Disliked: Staff & service
I booked for 3 guests and there was only 2 towels. I called to request more and was given so much attitude for the 1 towel. I requested 3 additional ones and was told no. I told them I would pay an extra fee if that was the issue and they told me no that I would just need to work with what was provided. Never booking here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Diego

Stayed 1 night in Aug 2025

10/10 Excellent

Efrain

Stayed 2 nights in Aug 2025

8/10 Good

Carmen Marcela

Travelled with partner
Needs updating Looks old and negleted
Stayed 6 nights in Aug 2025

6/10 Okay

Daniel, Hillsborough

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best about this hotel is the breakfast (which is delicious) and location. The rooms need to be upgrade, you can hear everything the room next. The air conditioning doesn’t work properly. This hotel shoud be two stars.
Stayed 5 nights in Jul 2025

6/10 Okay

Deisi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is ok but more maintenance
Stayed 2 nights in Jul 2025