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Aparthotel

Apartamentos Casablanca

3.0 star property

Photo gallery for Apartamentos Casablanca

Balcony
Outdoor pool
Lobby sitting area
Lobby sitting area
Serves breakfast, lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking available
  • Spa

Explore the area

View map
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400
  • Place, Taoro Park
    ‪10 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Place, Lago Martianez Swimming Pools
    ‪9 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪66 min drive‬

Room options

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 2 Bedrooms

  • 66 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

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About the area

Puerto de la Cruz

A stay at Apartamentos Casablanca places you in the heart of Puerto de la Cruz, steps from Martianez Shopping Centre and 3 minutes by foot from Jardin Aquatico. .This golf aparthotel is 0.3 mi (0.5 km) from San Telmo Promenade and 0.3 mi (0.5 km) from Sitio Litre Garden.
View more Aparthotels in Puerto de la CruzOpens in a new window

What's nearby

  • La Paz Lookout - 5 min walk - 0.5 km
  • Taoro Park - 10 min walk - 0.9 km
  • Plaza del Charco - 12 min walk - 1.0 km
  • Loro Park - 4 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 9 min drive - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Teide restaurante - ‬8 min walk
  • ‪Bar El Camino - ‬3 min walk
  • ‪Muxacho - ‬4 min walk
  • ‪Restaurante Atlantis - ‬8 min walk

About this property

Apartamentos Casablanca

Aparthotel in Puerto de la Cruz with a full-service spa and a fitness center
Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 287 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Apartamentos Casablanca. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Onsite venue - This bar serves breakfast, lunch, and dinner.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 0.10 per minute)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Covered parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 buildings
  • 287 units
  • 7 floors
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 9 per person
  • Fee for wired internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:30 AM to 7:00 PM

Property is also known as

Apartamentos Casablanca
Apartamentos Casablanca Apartment
Apartamentos Casablanca Apartment Puerto de la Cruz
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Tenerife/Puerto De La Cruz
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Apartments Tenerife
Casablanca Tenerife
Apartamentos Casablanca Aparthotel
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Aparthotel Puerto de la Cruz

Apartamentos Casablanca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 504 reviews
Rating 8 - Good. 175 out of 504 reviews
Rating 6 - Okay. 23 out of 504 reviews
Rating 4 - Poor. 4 out of 504 reviews
Rating 2 - Terrible. 2 out of 504 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Stayed 9 nights in Apr 2025

10/10 Excellent

Kedar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in May 2025

10/10 Excellent

Nicolette

Travelled with family
Liked: Cleanliness, room comfort

Apartamentos Casablanca

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Stayed 4 nights in May 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, property conditions & facilities
Vary nice
Stayed 2 nights in Apr 2025

8/10 Good

LUIZ GUILHERME

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good for families.
Stayed 7 nights in Apr 2025

8/10 Good

Ilea

Travelled with group
Liked: Cleanliness
The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charla

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor pool was lovely. On site dining and easy location to walk into town.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

O wonderful stay in Puerto de la Cruz

Everything was fine. It was all clean.
Stayed 14 nights in Feb 2025

10/10 Excellent

margery

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SYLVIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, room comfort

Nice Place

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

MARTHA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in May 2024

6/10 Okay

Marvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Stayed 1 night in Mar 2024

10/10 Excellent

margery

Stayed 11 nights in Dec 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Stayed 2 nights in Nov 2023

10/10 Excellent

ABIOLA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff always greet you, a nice touch.
Stayed 14 nights in Apr 2023

10/10 Excellent

J

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 14 nights in Mar 2023

10/10 Excellent

Nicole

Stayed 3 nights in Mar 2023

10/10 Excellent

Liliya

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

Carole

Liked: Cleanliness, room comfort

A restful break..

We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Stayed 9 nights in Dec 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort

Fabulous

Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
Stayed 7 nights in Dec 2022