Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Double Room, Sea View (2 adults and 1 child)
Room with view
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double Room, Pool View
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Sea View
Room with view
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Pool View (2 adults and 1 child)
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use, Pool View
32 square metres
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Standard Triple Room
32 square metres
3 Twin Beds
Room sleeps 3 guests
Select dates to see price
Standard Single Room
20 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Triple Room, Pool View
32 square metres
3 Twin Beds
Room sleeps 3 guests
Select dates to see price
Standard Double Room
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room (2 adults and 1 child)
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use
32 square metres
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Double Room Single Use, Sea View
Room with view
32 square metres
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Triple Room, Sea View
Room with view
32 square metres
3 Twin Beds
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Upscale hotel with 2 outdoor pools and 2 spa tubs

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

When you stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This upscale hotel is 0.6 mi (1 km) from Timanfaya Theater and 0.7 mi (1.1 km) from La Vola.

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Dip into one of the 2 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 314
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Library
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • Tennis on site
  • Number of outdoor pools - 2
  • Number of spa tubs - 2
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Ballroom
  • Banquet hall
  • Reception hall
  • Vending machine
  • Lifeguard on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Shower/tub combination
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • In-room safe (surcharge)
  • Towels provided
  • Linens provided
  • Number of beds 1

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Hotel Puerto Palace has a restaurant on site.

Nearby Things to do

  • Hiking/biking trails nearby
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Online Penalty Collection

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palace Hotel Puerto
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz
  • Hotel Puerto Palace Puerto de la Cruz
  • Puerto de la Cruz Puerto Palace Hotel
  • Hotel Puerto Palace
  • Puerto Puerto De La Cruz
  • Puerto Palace
  • Hotel Puerto Palace Hotel
  • Hotel Puerto Palace Puerto de la Cruz
  • Hotel Puerto Palace Hotel Puerto de la Cruz

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?