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Solace Hotel Puerto Varas

3.5 star property

Photo gallery for Solace Hotel Puerto Varas

Reception
Terrace/patio
Front of property
Reception
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Imperial 0211, Puerto Varas, Los Lagos, 555 0000
  • Place, Church of the Sacred Heart
    ‪3 min walk‬
  • Place, Puerto Varas Plaza de Armas
    ‪3 min walk‬
  • Place, Puerto Varas Beach
    ‪6 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪28 min drive‬

Room options

View all photos for Double Room Standard With Street View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room Standard With Street View

  • 16 sq m
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Double Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Suite

  • 41 sq m
  • Sleeps 2

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About the area

Puerto Varas

A stay at Solace Hotel Puerto Varas places you in the heart of Puerto Varas, within a 5-minute walk of Iglesia del Sagrado Corazón and Sagrado Corazón de Jesús Church. .This hotel is 0.2 mi (0.3 km) from Puerto Varas Plaza de Armas and 0.2 mi (0.3 km) from Church of the Sacred Heart.

What's nearby

  • Church of the Sacred Heart - 3 min walk - 0.3 km
  • Puerto Varas Plaza de Armas - 3 min walk - 0.3 km
  • Casino Dreams Puerto Varas - 4 min walk - 0.4 km
  • Puerto Varas Beach - 6 min walk - 0.5 km
  • Kuschel House - 9 min walk - 0.8 km

Getting around

  • Puerto Varas Station - 10 min walk
  • Puerto Montt (PMC-Tepual) - 27 min drive

Restaurants

  • ‪Cassis - ‬4 min walk
  • ‪Santo Fuego - ‬2 min walk
  • ‪Restaurant Pizzería ER - ‬4 min walk
  • ‪Las Buenas Brasas - ‬4 min walk
  • ‪Club Orquidea - ‬4 min walk

About this property

Solace Hotel Puerto Varas

Solace Hotel Puerto Varas offers 86 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 86 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, a communal living room, and a picnic area.
Enjoy international cuisine at Restaurante del Solace, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante del Solace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante del Solace

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 25000 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Solace
Hotel Solace Puerto Varas
Solace Hotel
Solace Puerto Varas
Solace Hotel Puerto Varas
Hotel Solace
Solace Puerto Varas
Solace Hotel Puerto Varas Hotel
Solace Hotel Puerto Varas Puerto Varas
Solace Hotel Puerto Varas Hotel Puerto Varas

Solace Hotel Puerto Varas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 393 reviews
Rating 8 - Good. 105 out of 393 reviews
Rating 6 - Okay. 23 out of 393 reviews
Rating 4 - Poor. 5 out of 393 reviews
Rating 2 - Terrible. 2 out of 393 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Teri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
comfy, clean, good breakfast buffet, but 4th floor wi-fi is poor. they were nice and changed our room. nice location easy access to town.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion, instalaciones impecables, servicio y atencion excelente !!
Stayed 2 nights in Nov 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The room had two issues-- quirky electricity set up and no wifi. When coming to the room, we inserted our room key in the slot for the electricity-a common setup-nothing happened, the room remained dark. Eventually we went back to the front desk and they sent maintenance--the solution was to climb on the bed in a dark room and turn on power above the bed. We then discovered that the wifi didn't work. When I checked the hallway, I saw the Access Point hanging from a wire, unsecured to the ceiling. Maintence came again, and rather than just secure it so it would be flat against the ceiling they removed it. They then said it would be repaired in an hour...it was already 2330. An hour later it still did not work, and in fact, they never repaired it before we checked out the next morning-- so we were forced to go the lobby to use wifi for the entire duration of our stay.
Stayed 1 night in Nov 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities
El staff increíble, la cama y el desayuno increíbles entonces con eso ya tienen lo de ganar, lo que sí, creo que el hotel en sí estaba algo dejado
Stayed 3 nights in Dec 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities
Room was amazing. Great food and staff. Highly recommend it!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
The room was very clean and new.
Stayed 2 nights in Nov 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small and comfy, good view and the staff very nice.The breakfast was savory.
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuestra estadía fue la segunda semana de octubre y aún estaba en reparación por los daños causados por un tornado. Mi habitación estuvo en el segundo piso y daba hacia el lago, pero no se ve desde el segundo piso, veíamos maquinaria para reparar los pisos de arriba, pero no nos sentimos incomodados por el ruido. El cuarto era espacioso, el baño funcionaba correctamente y todo se veía limpio. El desayuno es completísimo y hay mucho por disfrutar cada mañana con toda la variedad que tiene. El único problema que tuve fue un cobro doble, pero fue solucionado durante la semana. Todo el personal fue amable, servicial y siempre vi sonrisas y cuidado en hacer de nuestra estadía algo memorable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah, alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, amazing breakfast, beautiful property and location with great view of the 2 nearest volcanoes. Staff was super!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carolina

Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great
Stayed 1 night in Sep 2025

8/10 Good

Agner

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Eglys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, beautiful view and great food
Stayed 1 night in Apr 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, room comfort

Great choice in the region

Well located hotel in Puerto Varas. Excellent breakfast. Handy onsite parking. Really large comfortable room which was quiet at night. The rooms are a bit dated and on the tired side. Could use a bit of a refresh but a great choice for a few days in the region.
Stayed 2 nights in Mar 2025

8/10 Good

ZHAOLIANG, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is OK, except the equipments and furnatures are old.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This centrally located hotel has friendly staff. The rooms are large, and everything is modern. Parking is out front.
Stayed 1 night in Feb 2025

8/10 Good

Garry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay, all the staff were lovely and helpful.
Stayed 4 nights in Jan 2025

6/10 Okay

Victor, Toronto

Liked: Staff & service, amenities
The carpet need's to be replaced. , some feature are very dated.
Stayed 5 nights in Jan 2025

4/10 Poor

Christian

Business traveller
Disliked: Room comfort

No recomendable

Mala la pieza, se escuchaba roncar una persona de la pieza de alado, sin estacionamiento, no recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Angel

Stayed 2 nights in Dec 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect experience

This was one of the best hotels I’ve stayed in. Great price but most of all the staff was spectacular. Friendly and helpful would be an understatement. The front desk as well as the morning restaurant staff seemed to continually go above and beyond to make it an excellent experience for me. Breakfast display was delightful with always fresh fruit and proteins ( I didn’t eat the large assortment of pastries) I left for 10 days to Cochamo and when I returned they remembered everything we liked and would want. Above and beyond service. Also, location is perfect, 1 minute walk to the main grocery store 2 mins to restaurants and shopping and beach. Highly recommend
Stayed 4 nights in Dec 2024

8/10 Good

FRANCISCO XAVIER TORRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good but it could get better
Stayed 7 nights in Dec 2024